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  • Traveling with elderly
    May 21, 2016
    We are planning to fly with my elderly mother to Florida, and will be requiring wheelchair assistance because she is non ambulatory. Is there an assistance center for us to contact for wheel chair assistance? Is there a separate security process?


    You contact her airline to request wheelchair service. They will take you to the head of security.


  • Need Baggage Assistance
    May 5, 2016
    I am traveling with pets (1 in the cabin and 2 in the hold), 3 large bags and a carry-on. I can't push two luggage carts so how do I hire assistance to help me get to the rental car agency?


    There is no such person to hire. You'll have to fit everything onto one cart.


  • 17 year old travelling alone
    May 3, 2016
    I am booking my son on a flight from Denver to Raleigh, connecting through Dulles. How difficult is it to navigate? Flying United with a 1 hr 22 min layover in between flights. Will he have trouble getting from one gate to another?


  • amsterdam with kml to dulles
    Apr 17, 2016
    Im flying home to dulles from amsterdam. will i have to go through customs when i arrive?


    Yes, upon arrival at IAD you will be taken to the International Arrivals building, go through US Immigration, claim your bags, and go through US Customs.


  • aerlingus
    Apr 6, 2016
    Hi I am travelling drom Dublin to Charlotte with a 1 hour 35 minute layover in IAD. I have a small child and I'm worried I won't make the flight. Can you tell me if this is doable? Both flights are booked with Aerlingus.


    You will pre-clear US Immigration and customs in Dublin. All you have to do in Dulles is go from your arrival gate to your departure gate. You have enough time.


  • Connection Times
    Feb 27, 2016
    If I'm flying from Las Vegas to IAD to then get a flight to Dublin, is 90 minutes enough time for the connection? Will I have to recheck baggage if the flights were bought as one ticket?


    Yes, that is plenty of time. You won't have to do anything with your bags. There is no US Customs when exiting the US.


  • IAD Intnl Arrival to Atlanta
    Feb 1, 2016
    I will be arriving on a Sunday at 15:15 on Virgin Atlantic from Heathrow and have a departure to Atlanta on Delta at 5:35. I will have global entry, TSA Pre-check. Carry-on only. Is this enough time?


    Yes, that should be plenty of time.


    Sorry that should be 15:50 and 18:35 (3:50 and 5:35). still enough time?


    Ah, that's considerably harder, but with no checked bags, GE and Precheck, you should still have enough time.


    I am not familiar with Dulles (terminals, international arrivals, mobile lounge). Would you be willing to give me a run down of the process arriving international and then making my domestic flight. The flight is not a connection as they would only allow me to connect on the 7pm not the 5:35.


    When you arrive, you will be taken by a mobile lounge (a big bus) to the International Arrivals Building (which is just a modern Annex of the main terminal) where you will go through US Immigration and customs, then you will go to the security checkpoint, through security and to the Aerotrain to your departure gate in concourse B.


  • From SCE to Iad
    Jan 28, 2016
    Hi, In two weeks, we will be landing at Dulles from SCE to catch a connecting flight for ORL. We have 1 hour and 5 minutes to make the connection. We also will be traveling with a 5 and 7 year old. Is this enough time


    Yes, that should be enough time if the first flight is on-time. There's a good chance you will arrive in concourse A and depart from concourse C or D. A is connected to C and D by the aerotrain and mobile lounge.


    Jan 26, 2016
    Hey Im flying from Tokyo to Charlotte with a 2 hour Lay over in IAD, both flights are United, I was wondering if I will have to recheck my bags in IAD and clear customs again. If so will 2 hours be enough time to do all of this? Thank you for any help!


    In IAD you will arrive, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate. You should have enough time.


    Jan 12, 2016
    Hi, im routing via IAD from Miami on american with an onward flight on british airways (one wirld partner) to london. Will i need to come landside and be re-screened for security assuming i can get all boarding passes issued at MIA? I only have about 1.5hours and want to avoid a panic Many thanks


    Assuming your bags are checked through and you have both boarding passes all you have to do at IAD is walk from your arrival gate to your departure gate.


  • Dulles to Dubai to India baggage question
    Dec 12, 2015
    I'm traveling from CIncinnati to Dulles to Dubai to India. I'm checking one bag and will have one carry on. Will my bag be checked straight thru to India? I'm a first time traveler (really!) & am clueless about a lot of this stuff.


    Are all your tickets on the same reservation? What airlines are you flying? I can't answer your question without this info.


  • Layover time
    Nov 15, 2015
    Hi, I arrive into IAD from Dubai, and have an onward flight to Toronto. Between these flights I have a transit time of 1h40m. Will that be enough for an international transfer? Thanks


    That should be just about enough time.


  • Rechecking bag after customs
    Jan 11, 2015
    Will be arriving in IAD via SAA....after going through customs, will I be able to check my bags in to Southwest Airlines from customs, or will I have to go to the Southwest ticket counter.


    You have to take it to the Southwest ticket counter. Southwest doesn't interline baggage with any other airlines.


  • Munich - IAD - St. Louis
    Jan 11, 2015
    I am arriving at IAD from Munich, Germany on Tuesday on UA133 at 15:30 and will transfer to UA3434 to St. Louis leaving at 17:14. Will I need to claim my luggage upon my arrival to IAD and re-check it again? Will I have enough time to make my connection? Both flights are with United and I purchased the tickets together. It would be great if you could shortly describe the transfer process at IAD. Any help will be highly appreciated.


    Yes, you will go through US Immigration, claim your bags, go through US Customs, then re-check your bags at the transfer desk, then go through security and to your departure gate. You should have enough time if your first flight is on-time.


  • Int'l Arrival IAD, connection to domestic flight
    Dec 29, 2015
    Arriving at IAD at 3:15pm on a Thursday (April), would I have enough time to go through procedures and then connect to my domestic that is just 1:55 later? Domestic is on UA as well, same ticket. I will have checked luggage.


    Yes, that should be enough time.


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