Washington Dulles (IAD) AirportMedical & Handicapped Help |
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- Emergency / Medical Services at Washington Dulles IAD Airport
In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
- People With Special Needs / Persons With Disabilities at Washington Dulles IAD Airport
Public Telephones:
In all terminals, wheelchair accessible TDD (Telecommunication Device for the Deaf) phones can be found at various locations throughout each building. Most telephones are equipped with volume control. At most locations, one telephone in each bank is wheelchair accessible and is equipped with a shelf and outlet to accommodate a patrons portable text telephone. All accessible telephone. have clear pathways for wheelchair patrons.
Public Address and information Systems:
At the A Gates, B Gales and T Gates, a Visual Paging System is used in addition to the Audible Public Address system for the broadcast of airport information to the general public. At the A Gates, visual pagers are prominently located in all waiting areas. At the B Gates, they are located in the shuttle docks and at the telephone banks. At the T Gates, visual pagers are located above the telephone banks. At the A and B Gates, within each airline waiting area, visual announcements of boarding information and procedures can appear on monitors so that all passengers are able to participate equally in the boarding process. Flight Information Display System (FIDS) boards are placed throughout all terminals.
Public Restrooms:
Restrooms are fully accessible with toilet stalls for individuals with disabilities. Most toilet stalls have infrared flush devices. All of the sinks in each restroom are placed at an accessible height and infrared devices are used to activate the water at most locations. Baby changing stations have been placed at an accessible height in both men’s and women’s rest rooms al moil locations A unisex companion care restroom is provided adjacent to the public restrooms at many locations.
Wheelchairs:
Arrangements for a wheelchair in any of the terminals can be made through the airlines or with any skycap at the Airport. Please notify your airline in advance of your visit so that they can better serve your needs.
Elevators:
The elevators are equipped with raised Braille buttons and are accessible to wheelchair-bound patrons. At some elevators, an electronic voice announces arrival at each floor.
Public Seating:
Public seating is available throughout the terminals at the hold rooms, in the concourses, and in the baggage claim areas.
Public Parking:
There are three alternatives for parking at Washington Dulles International Airport: Hourly, Daily and Economy. Within these areas there are public parking spaces designated for individuals with disabilities. In Hourly and Daily lots, these spaces are located on the closest possible path to the Main Terminal or to ground transportation. In the Economy lots, spaces are located next to each shuttle bus shelter.
Ground Transportation:
Airport shuttle buses are equipped with wheelchair lifts.
Large print and Braille versions of this information is available at the Information Counters.
