Zagreb (ZAG) Airport
Zagreb ZAG Airport Overview
ZAG Airport is located a few kilometers north of Velika Gorica on State Road D408, and 15 km south of the city of Zagreb, with connections to motorways A1, A2 & A3. A new rail line alongside the eastern bypass of Velica Gorica extends from Zagreb across the Homeland Bridge and creating a new east entrance into the city.
With a long runway and a yearly passenger count of about 2.3 million, Zagreb Airport is hub for Croatia Airlines and is served by a number of international airlines offering direct flights within Europe, with connections to all points of the globe.
Zagreb Airport has a main passenger terminals with two levels, which was the recently renovated. (It also has a small VIP Terminal):
Level 1 (ground level) is divided into domestic & international arrivals & domestic & international departures - on opposite sides., and offers the following services and amenities: Customs & Security check, passport control, baggage claim, taxi station, ticket sales, transfer point, Information desk, ATM cash machine, post office, parking payment point, waiting rooms, duty-free shop, newsstand, stores, a cafe bar, self-check-in kiosk, and rental car desks for a number of rental car agencies.
Level 2 offers a restaurant, a cafe bar, the 'Zrinjevac' business-class waiting room, VIP lounges, Diners International Club business-class waiting room, and access to international departures.
After separate security check, Domestic airline gates at the East side are G07-G01; International airline gates at the West side are G19-G11.
Lost/Found: For items lost onboard your airplane, contact your airline. For items lost inside the passenger terminal of ZAG Airport, or for lost luggage, contact the Lost & Found office at +385 1 45 62 229.
NOTE: A full refit of current shops, as well as establishment of a large Aelia Duty-free shop and a smaller souvenir shop at pre-security, have recently been completed
Present and future Airport developments: A new passengers terminal is under construction, intended to replace the current one after completion, testing, and subsequent official opening scheduled for first quarter 2017. It is to accommodate eventually 5M passengers a year, and have eight air bridges. The first phase will accommodate 3.5M passengers, while the next phase aims for a 5M capacity.