Zurich Airport (ZRH) Guest Services and Help

Lost & Found at Zurich ZRH Airport

If you lost an item at the airline counter, at the gate area or onboard your airplane, or if your bag has been damaged or is missing - contact your airline directly.

If you lost an item inside the terminal, contact the Lost & Found office, operated by Swissport and located in Arrival Halls of  Terminal 1 - you may  either call +41 (0) 900 57 1015 (at a charge) or submit an online Lost Property  report at:
(https://) secure.easyfind.com/webpublicsp/UI/SearchFoundItems.aspx

Pets / Animals at Zurich ZRH Airport

Pets are not allowed at the airport, provided they are working dogs or are in a secure kennel. If you are traveling to another country, you may want to contact its embassy as to their individual regulations regarding shots and documentation. Or contact:

Swiss Federal Veterinary Office – import/export regarding animals & pets - located at Freight 1, freight zone West, second floor.

Contact: Dr. med. vet. Adrian Schmitt, Head of GTD ZK 11
Address: Postfach 170, 8058 Zürich-Flughafen
At Tel: +41 (0)43 816 41 41; Fax: +41 (0)43 816 41 40; e-mail: gtd-zh@bvet.admin.ch

Smoking at Zurich ZRH Airport

Smoking is not permitted within the Terminals.

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