Header background image

Guest Services and Help

Albuquerque Sunport Airport ABQ
Weather image
45 °F / 7 °C 1:37 AM
Logo invertedABQAlbuquerque Sunport Airport

Guest Services at Albuquerque Sunport ABQ Airport

Other services offered at ABQ:

Airport and tourist information may be obtained from the Information Booth at the baggage claim level. The booth is staffed by Albuquerque Convention and Visitors’ Bureau volunteers.
Alternatively, contact these individual agencies:

Albuquerque Convention and Visitors Bureau Phone: (505) 842-9918 Toll Free: 1-800-284-2282 E-mail: info@itsatrip.org
Albuquerque Chamber of Commerce Phone: (505) 764-3700 Fax: (505) 764-3714 Email: GACC@abqchamber.com
Albuquerque Hispano Chamber of Commerce Phone: (505) 842-9003 FAX: (505) 764-8829 

The Sunport Art Collection by New Mexico artists with over 130 pieces is available for view at Main Terminal, Old Terminal Bldg, & Rental Car Center.

Lost & Found

If you've lost something on any ABQ RIDE bus, we may be holding onto it for you. Report a Lost Item Call (505) 243-RIDE (7433) Hours: 8 a.m. to 5 p.m. Monday through Friday. Lost items found on ABQ RIDE vehicles are turned in each day at the end of each shift to our Security division. At no time does ABQ RIDE assume responsibility for lost items. Items are kept for two weeks after being found. Lost and Found Retrieval Tips: Items sometimes don't reach our Security division until the end of a shift. It is best to wait and call the next day to confirm if ABQ RIDE has found your lost item. When you call, be ready with information that can help us identify your lost item, such as a detailed description or a unique characteristic of an item. Knowing the bus route number, the bus number (located at the front of the bus above the window), the time of day you traveled, and the direction of travel can help.

Mail Center

US postal mail box and FedEx envelope and package box are both located at ABQ Airport, outside of the ticketing level (level 2) of the passenge terminal.


Pets are not allowed inside the Terminal, unless in a kennel, with the exception of working dogs on a leash.


International Travelers at Albuquerque Sunport ABQ Airport

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate.  For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.

Have a question about Albuquerque Sunport Airport?