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Guest Services and Help

Tel Aviv Ben Gurion Airport TLV

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Guest Services at Tel Aviv Ben Gurion TLV Airport


Lost & Found

Items lost onboard the air carrier:  contact your airline or one of the following entities - or leave voice-mail at 03-9723333:
1. El Al has a Lost & Found office in the Reception Hall - tel. 039771150
2. Aero Handling has a Lost & Found office in the Arrivals Hall - tel.  039754011
3. Laufer Aviation - GHI  has a Lost & Found office in the Reception Hall; tel.  039754072, fax: 039754218
4. QAS has a Lost & Found Office in the Reception Hall; tel. 039754280.

Items lost  inside the terminals of TLV Airport
:
The Lost & Found /Storage Service is in the western Kerem parking lot for short-tm parking, ground level - tel. 03 - 9754436; or e-mail: Lost&[email protected]

Mail Center

Pets

Pets are not allowed at the airport unless they are working dogs or in a safe kennel. Contact your airline as to their requirements. Contact the embassy of your destination country (if you take your animal out of the country) as to required shots and documentation.

Smoking

Tel Aviv Ben Gurion Airport now has a special smoking areas at the end of each gate hidden near the food and snack area.

International Travelers at Tel Aviv Ben Gurion TLV Airport