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Cancun International Airport Passenger Terminal Complex; Connecting Flights; Notices,  and Terminal Details:

The passenger terminal complex at Cancun International Airport currently consists of  three passenger terminals - T1, T2 and T3.  They are not connected, but served by a free shuttle bus. 
Airlines with check-in counters in all three Terminals include: Aeromexico AM, Mexicana MX & Mexicana QA.
    Airlines with check-in counters at Terminal 1:  Aviasca, Aermexico, Aeromar, Interjet, Magnicharters, Mexicana, Volaris.
    Arlines with check-incounters at Terminal 2:  Air Canada, Air Transat, American Trans Air (TZ), Air Europa, Cubana, Conran, Copa, Iberia, JetBlue, Sunwing, TACA & Volaris.
    Airlines with check-in counters at Terminal 3:  Air Europa,  Aeromexico, Mexicana MX & Mexicana QA.

Connecting flights: International Arrivals  must go through immigration & customs first.  If you booked your flights on one ticket,or your connecting flight is by the same airline or has a code-share with your connecting airline - simply proceed to your connecting gate; otherwise you need to claim your bags first & re-check them in at your connecting airline's counter - before proceeding  to your connecting gate. Shuttle buses run between the terminals.

  - As weekends and weekday hours 10am--4pm are particularly busy times at the airport, allow yourself for plenty of time. It is suggested that you arrive at the Airport for domestic flights 2 hours, and for international flights three hours prior to scheduled departure.
  - Currently there are 80 self-service kiosks and 375 workstations in operation. Nine self-service gates have been installed, and flight information displays have been upgraded.
  - Aldeasa Duty Free Stores:  e-mail: [email protected], tel. +52 9988 810225, or visit: www.worlddutyfreegroup.com.  Aldeasa Duty Free is available at: T2, Rooms A & B;  at T3 Departures, Room C;  and at T3,  Arrivals.
  - Electronic quick check-in booths for cardholders of Global Entry (US passport holders), Nexus (Canadian travelers) and Viajero Confiable (Mexican citizens)  - expediting their process of passport control and entry into Mexico. 


Terminal 1
caters to domestic & charter flights with airline gates 1 - 7. T1 was recently renovated and has check-in facilities on the ground level with airline gates on both ground & first levels.

Terminal 2 (with Main & Satellite buildings) recenly completed its expansion work and serves domestic & some international airlines.
    T2's Main Building (2M) with arrivals facilities & check-in counters, houses on the lower level gates B12-22. The VIP Business Lounge, a pay-in lounge, is at post-security, behind the escalator.
    T2's Satellite building (2S)  upgrade work has been completed. T2 is served by a long list of international airlines and houses gates A1-A11 on the upper level); A & B gates are connected by walkway. 

Terminal 3 is for international flights only (mostly to North America & Europe).  T3's expansion work has been completed. T3 houses  gates C23-C37) and offers food & drink and retail outlets, duty-free shops, rental car countes, ATMs, currency exchange, WiFi internet & internet stations, VIP Business Lounge (a pay-in lounge at post-security - folow signs), & Secure Wrap.

New Terminal 4 is to open late 2017. ]
Other amenities and services inside the terminals: Aside from food & drink and shops & duty-free outlets include American Express, Aeromexico & Mexicana VIP Lounges, Value drugstore, baggage wrapping, ATM, currency exchange, internet access & lockers for smaller items. For Lost & Found call 8 48 7200 Ext. 1221.

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Benito Juarez, Edo. de Quintana Roo Airport Overview Map
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