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Guest Services and Help

Frankfurt Airport FRA

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Guest Services at Frankfurt FRA Airport

Lost & Found

The Lost & Found Office will be happy to help you find your missing belongings. You can of course also go there to turn in any ownerless items you find at the airport (except those found in taxis, train stations, or in the aircraft). We keep found items for three months before auctioning them off. Lost Item Inquiry To help us search for your lost item, please provide us with all relevant information.
How you can find us:
Terminal 1, hall A, level 0 opening hours: daily from 08 a.m. to 06 p.m.
phone: +49 (0) 69 690 66359 You can call us 24/7.

Mail Center



International Travelers at Frankfurt FRA Airport