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Guest Services and Help

Orange County John Wayne Airport SNA

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Guest Services at Orange County John Wayne SNA Airport

Other services offered at John Wayne Airport:

Airport Information booths are in the lower level (baggage claim) - across from baggage carousels 2, 3 & 6.
Customer Relations: dial 'O' from any of  the white courtesy phones; from outside call (949) 252-5200

Airport Abassadors are trained volunteers in red tops who can anwer your airport-related questions and give you directions.

An Interactive Visitor Center  in the form of kiosks located near baggage carousels 2 & 3. They assist in contacting local hotels & shuttles for pickup.
Curbside Check-in Services are provided by Skycaps at Terminal main entrances.  (American, Delta & Delta Connection at Terminal A; Southwest at Terminal C.
Passenger Paging - To request a page you may use any White Courtesy Phone in Terminals A and B, and dial "0" for the Airport Operator, or you may call (949) 252-5200.
Phones and Phone Cards - Pay Phones with data ports are throughout the Terminal in the Concourse, Ticket Counter and Baggage Claim areas.
Phone Cards may be purchased at the Hudson News Store and Paradies News & Gift Store.
White Courtesy Telephones are located throughout the Terminal. These phones can be used to respond to an overhead page, to request a page for a missing party or for any questions or concerns you may have. To make outgoing phone calls, please use pay phones.

Lost & Found

1. If you lost an item onboard your airplane, contact your airline.
2. If you lost an item at SNA Airport, call the Airport police at 949 252 5140

Mail Center


Pets are not allowed inside the terminals unless in a kennel, except working dogs on a leash.

The Pet Relief Area at SNA Airport is outside of the Arrivals level of Terminal A, near the entrance to Parking Garage  A1, as well as outide of Terminal C, near Garage C entrance.
Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. 


International Travelers at Orange County John Wayne SNA Airport