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Guest Services and Help

London Luton Airport LTN

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Guest Services at London Luton LTN Airport

Lost & Found

For items lost at the check-in counter, at the departure gate area or onboard the airplane, contact your airline's handling agent:
Servisair - tel. +44 (0)1582 700119 or
Menzies  - tel. +44 (0)1582 395 635

For items lost inside Luton Airport, call the Airport Lost Property at +44 (0)1582 395 219 and leave a voicemail message,  with full details (date, time & location where you lost the item).  If item has been found you will receive a call-back within 72 hrs & get a reference number with details on how to claim the poperty. 

Mail Center


Pets are not permitted at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. If you take your animal out of the country, make sure you adhere to proper EU requirements. For non-EU destinations, contact the embassy of your destination country for required shots and documentation.


Smoking is not permitted at the Airport.

International Travelers at London Luton LTN Airport

Passenger Tips

As your hub for information about London Luton Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
  • Find business services here, like copy machines, postal services, or notaries.
  • In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
  • Check here to view a list of which airlines are served by the airport.
  • Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.