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Guest Services and Help

Madrid Barajas Airport MAD
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Guest Services at Madrid Barajas MAD Airport

Lost & Found

If you lost an item at the check-in counter, at the departure gate area or onboard the airplane, contact your airline.

If you lost an item inside the passenger terminal at MAD Airport, either go to the Arivals Hall on level 0 of T4 or T1. Alternatively, send an e-mail to [email protected]  or call for T1 913-936-119; for T4 917-466-439.

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International Travelers at Madrid Barajas MAD Airport

Find more help here for your journey through the airport