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Lost And Found

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MAN Airport Lost and Found

Have you misplaced an item at the Manchester Airport? Don't worry, this guide is here to help you navigate through the process of locating your lost property. From contact information and operating hours of lost and found desks, to location-specific procedures for different areas of the airport, this article provides comprehensive information to aid you in your search.

Scroll down to get specific information about what to do if you lost an item at MAN.

Contact Information and Operating Hours

If you've lost an item at Manchester Airport, there are two main locations where you can inquire about your lost property. These are located in Terminal 1 and Terminal 3.

  • Terminal 1: The Excess Baggage Company Lost Property & Left Luggage desk in Terminal 1. This desk operates from 06:00 to 18:00.
  • Terminal 3: The Excess Baggage Company Lost Property & Left Luggage desk in Terminal 3, opposite check-in desk 61 in Zone A. This desk operates from 09:00 to 17:00.

Location-Specific Procedures

Items Lost in Airport Terminals

If you've lost an item inside the terminal buildings, you need to register your item as lost using the online form. Please note that it can take at least 24 hours and up to 120 hours for items of lost property to be processed, depending on where and when the item was lost.

Items Lost at Security Checkpoint Areas

For items lost at security checkpoints, you should follow the same procedure as for items lost in the airport terminals. Register your lost item using the online form.

Items Lost in Other Areas

For items lost in areas such as parking areas, rental car facilities, shuttle busses, and similar areas that are not located inside the airport, you should also register your lost item using the online form.

Items Lost on the Plane

If you believe you have left an item on the aircraft after arriving at Manchester Airport, there are several options available to you. Firstly, you can return to the gate where you disembarked. If this is not possible, you can visit the lost and found desk if one is available. Additionally, you can go to the luggage/baggage services desk for your airline, typically located in the baggage claim area. Alternatively, you can contact the airline directly to report the lost item.

Lost Checked Baggage

If your checked bag does not appear in the baggage claim area within a reasonable amount of time, it is important to report this to your airline immediately. Most airlines have a desk in the baggage claim area where you can report your missing bag. The airline will then track your bag and update you on its status.

Here are the most popular airlines that service Manchester Airport:

If your airline is not listed above, check out all airlines that serve MAN for contact info and more.

How to File a Report

To file a lost item report at Manchester Airport, you can use the online form. When filling out the form, be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. You will be contacted if there is a match on the lost property database. You may be asked questions to establish your identity and ownership of the item.

Collection, Delivery, and Charges

Once your lost item has been located, you can collect it from the respective Lost Property & Left Luggage desk. Please note that there will be a charge for this service.

Special Considerations

For sensitive items like passports or electronics, you may be asked additional questions to establish your identity and ownership of the item. Please be wary of third-party services that may charge unauthorized fees. Always use the official channels provided by the airport to recover your lost items.

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Frequently Asked Questions (FAQ)

If you've lost an item inside the terminal buildings, at security checkpoints, or in other areas such as parking areas, rental car facilities, shuttle busses, you need to register your item as lost using the online form.
The Lost and Found desks are located in Terminal 1 and Terminal 3. The desk in Terminal 1 operates from 06:00 to 18:00 and the desk in Terminal 3 operates from 09:00 to 17:00.
If you believe you have left an item on the aircraft after arriving at the airport, you can return to the gate where you disembarked, visit the lost and found desk if one is available, go to the luggage/baggage services desk for your airline, or contact the airline directly to report the lost item.
If your checked bag does not appear in the baggage claim area within a reasonable amount of time, it is important to report this to your airline immediately. Most airlines have a desk in the baggage claim area where you can report your missing bag.
To file a lost item report at the airport, you can use the online form. Be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property.
Yes, there will be a charge for the service of recovering your lost item from the Lost Property & Left Luggage desk.