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Guest Services and Help

Sapporo New Chitose Airport CTS
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53 °F / 12 °C 4:12 PM
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Guest Services at Sapporo New Chitose CTS Airport


Lost & Found

For items lost at the check-in counter, at the departure gate area or onboard the airplane, contact your airline.  (ANA, ADO tel. 23-45-5112; JAL tel. 0123-45-2141; SKY tel. 0123-45-6166)

For items lost in the terminals, go to the information counter or contact the Airport's Lost & Found at +81(0)123-46-5413.
For items lost in the JR Concourse call 0123-45-7001
For items lost at Parking:  (a) Area A - tel. 0123-45-70061; (b) Area B - tel. 0123-45-8338

Mail Center

Pets

Smoking

International Travelers at Sapporo New Chitose CTS Airport

Find more help here for your journey through the airport

Guest Services at Sapporo New Chitose CTS Airport


Lost & Found

For items lost at the check-in counter, at the departure gate area or onboard the airplane, contact your airline.  (ANA, ADO tel. 23-45-5112; JAL tel. 0123-45-2141; SKY tel. 0123-45-6166)

For items lost in the terminals, go to the information counter or contact the Airport's Lost & Found at +81(0)123-46-5413.
For items lost in the JR Concourse call 0123-45-7001
For items lost at Parking:  (a) Area A - tel. 0123-45-70061; (b) Area B - tel. 0123-45-8338

Mail Center

Pets

Smoking

International Travelers at Sapporo New Chitose CTS Airport