PWM Airport Insights & Guide
Key PWM Airport Topics:- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know PWM Airport
Discover Portland Jetport (PWM), Maine's welcoming gateway and the only airport with a scenic runway approach over Casco Bay. Just minutes from downtown Portland, PWM is perfect for both quick visits and extended stays in Maine. Our guide simplifies your travel with essential info on flight status, terminal maps, parking, dining, and shopping. Let us streamline your journey, so you can immerse in Maine's charm worry-free.
Explore more about PWM and other airports with our Comprehensive Airport Guide at iFly.com.
iFly Tip: Learn how to save money on airport parking by visiting our expert guide.
Navigating PWM's Terminals
PWM Airport has one main terminal building with two levels. The lower level is for arrivals and baggage claim, while the upper level is for departures and ticketing. The terminal has a total of 11 gates, with gates 1-6 located on the east side and gates 7-11 located on the west side. The airport's major airlines, including Delta, Southwest, and United, operate out of gates on both sides of the terminal.
There are several amenities available for passengers in the terminal, including restaurants, cafes, and shops. Some of the dining options include Starbucks, Burger King, and Shipyard Brew Pub. There are also several newsstands and gift shops for last-minute souvenirs or travel essentials. Free Wi-Fi is available throughout the terminal building.
To navigate the terminal, passengers can follow the signs and overhead displays to their airline's check-in counter or departure gate. There are also information desks located throughout the terminal for any questions or assistance needed. Passengers can also use the airport's interactive map to locate food, services, and their airline departure gate. Click here to access the map.
Connecting Between Terminals
The airport has only one terminal building, making it easy for travelers to navigate through the airport. There are no shuttle buses or trains required to get between terminals as there is only one terminal building. The airport is designed to make it easy for travelers to get from one gate to another, and there are plenty of signs to guide you through the airport. The walking time between gates is minimal, and there are moving walkways to help travelers move through the airport more quickly. Overall, the airport is small and easy to navigate, making it a convenient option for travelers.
Frequent Flier Tips
To help make your experience at Portland International Jetport Airport (PWM) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from PWM-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"PWM is a smaller airport, so navigating it is quite straightforward. However, if you’re in a rush, remember that the security checkpoint can get busy during peak hours. Arrive early to avoid any last-minute stress." — John M., South Portland, ME, August 2023
"If you have a layover, the terminal layout makes it easy to find your connecting gate. Everything is within a short walking distance, and there are plenty of signs to guide you." — Emily R., Westbrook, ME, July 2023
Getting to/from the City
"The easiest way to get to downtown Portland from the airport is by taking a taxi or a rideshare service. It’s only about a 10-minute drive, and you’ll be right in the heart of the city." — Michael K., Scarborough, ME, September 2023
"If you're looking to save some money, the METRO bus route 5 connects the airport to downtown Portland. It’s a convenient and affordable option." — Lisa P., Falmouth, ME, October 2023
Parking
"For short trips, the hourly parking lot is right next to the terminal and very convenient. If you’re going to be away for a longer period, the long-term parking lot offers better rates and a free shuttle service to the terminal." — David S., Cape Elizabeth, ME, November 2023
"The parking garage can fill up quickly during peak travel times, so consider reserving a spot in advance if you’re traveling during holidays or school vacations." — Anna B., Yarmouth, ME, December 2023
Inside the Airport
"PWM has a surprisingly good selection of food and shopping options for a smaller airport. The Shipyard Brewport is a great place to grab a local craft beer and a bite to eat before your flight." — Rachel T., Gorham, ME, January 2024
"Don’t miss the locally-made souvenirs at the Down East Marketplace. It’s a great spot to pick up a last-minute gift or something to remember your trip by." — Mark L., Windham, ME, February 2024
Avoiding Delays and Stress
"Check the TSA wait times online before you leave for the airport. It can save you a lot of stress if you know what to expect." — Laura H., Biddeford, ME, March 2024
"If you’re traveling during winter, keep an eye on the weather forecast. Snowstorms can cause delays, so it’s always a good idea to have a backup plan." — Chris J., Saco, ME, April 2024
iFly Tip: Discover the steps to get a gate pass for non-ticketed individuals on our gate pass page.
Picking Up and Dropping Off Passengers
At PWM, passengers can be picked up and dropped off at the curbside of the terminal buildings. However, there are restrictions on curbside parking, and vehicles cannot be left unattended at any time. Drivers must remain with their vehicles while waiting for passengers.
For those who need to wait for arriving passengers, there are designated cell-phone waiting areas located near the terminal buildings. These areas are free to use and provide a convenient location for drivers to wait until their passengers have arrived and collected their luggage. Once passengers have arrived, drivers can proceed to the curbside to pick them up.
Parking Facilities & Options
PWM Airport offers a variety of parking options for travelers. There are several parking lots and garages located within walking distance of the terminal, including the Garage, Short-Term Lot, and Long-Term Lot. The Garage is the closest parking option and is ideal for short stays, while the Long-Term Lot is a more economical option for longer trips.
If you're waiting to pick up a passenger, there are also cell phone waiting areas available. These areas allow you to wait in your car for free until your passenger has arrived and is ready to be picked up.
Handicapped parking is available in all parking areas, with designated spaces located close to the terminal. If you require assistance getting to or from the terminal, shuttle service is available from the Long-Term Lot.
If you're looking for a more economical parking option, off-airport parking is available nearby. These lots offer shuttle service to and from the terminal and can be a great way to save money on parking fees.
Get details about PWM parking options and rates, along with more economical off-airport parking here.
Transportation Options
The airport offers a variety of transportation options for travelers arriving or departing from the airport.
For those looking to rent a car, there are several car rental companies located at the airport, including Avis, Budget, Enterprise, Hertz, and National. The rental car counters are located in the baggage claim area, and the rental car lot is just a short walk from the terminal.
If you prefer to take a taxi, there are several taxi companies that service the airport, including Portland Taxi, ABC Taxi, and Jetport Cab. The taxi stand is located outside of the baggage claim area, and fares are based on a metered rate.
Shared ride services, such as Uber and Lyft, are also available at the airport. The pickup area for these services is located outside of the baggage claim area, and there may be restrictions on the types of vehicles that can be used for pickup.
Airport shuttles are available for travelers who need transportation to hotels or other locations in the area. The shuttle pickup area is located outside of the baggage claim area, and fares vary depending on the destination.
For those looking for public transportation options, the Greater Portland Metro Bus offers several routes that service the airport. The bus stop is located outside of the terminal, and fares are based on a zone system.
iFly Tip: Plan ahead for a smooth trip with your toddler by reading our comprehensive guide.
Airport Hotels
Traveling can be a hectic experience, but finding a comfortable and convenient place to stay near the airport doesn't have to be. Whether you're on a layover, an early departure, or a short business trip, having a hotel near the airport can make your journey much easier. From luxury accommodations to budget-friendly choices, these hotels offer a range of amenities to suit every traveler's needs. Many of them are equipped with amenities such as complimentary WiFi, on-site restaurants, fitness centers, and even shuttle services to and from the airport. Some are even located within the airport terminals themselves, allowing you to walk straight from your hotel room to your departure gate. So, whether you're looking for a place to rest before an early morning flight or a convenient base for your visit, these hotels are worth considering. To learn more, check out our comprehensive guide to Portland Airport Hotels.
Dining, Shopping & Enjoying the Airport
If you're looking for a quick bite or a place to relax before your flight, Portland (Maine) Airport has plenty of options for dining and shopping. For a taste of local cuisine, head to Linda Bean's Maine Kitchen & Topside Tavern, located in the main terminal. This restaurant serves up classic Maine dishes such as lobster rolls and clam chowder, as well as a variety of other seafood options.
For a more upscale dining experience, visit the Shipyard Brew Pub, located in the post-security area of the terminal. This restaurant features a selection of craft beers brewed on site, as well as a menu of pub fare and seafood dishes.
If you're in the mood for some retail therapy, there are several shops located throughout the airport. The Hudson News store, located in the main terminal, offers a variety of snacks, magazines, and travel essentials. For a wider selection of gifts and souvenirs, head to the Sea Bags store, also located in the main terminal. This store sells handcrafted bags made from recycled sails, as well as other nautical-themed gifts.
The locations of all food, shops, and services at Portland Jetport Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, check out the food and shopping page.
Passenger Services
Portland (Maine) Airport is committed to providing exceptional passenger services to ensure a comfortable and hassle-free travel experience. Here's what you need to know:
For those who need to stay connected, free Wi-Fi is available throughout the airport. Simply connect to the "PWM Free Wi-Fi" network and follow the prompts to get online.
If you have lost an item during your travels, the airport's Lost and Found department is located on the lower level of the terminal near baggage claim. You can also call them at (207) 874-8877 for assistance.
Traveling with children? The airport offers a play area located near the food court, which is perfect for little ones to burn off some energy before a flight.
For passengers with special needs, the airport provides a range of services including wheelchair assistance, accessible parking, and accessible restrooms. If you require any assistance, simply notify your airline in advance or speak to a customer service representative upon arrival.
Need to do some banking? There are ATMs located throughout the airport, including near the baggage claim area and in the food court.
If you require medical assistance, the airport has a first aid station located near the security checkpoint. Additionally, there are automated external defibrillators (AEDs) located throughout the terminal in case of emergency.
Flight Status Info
Are you traveling through Portland Jetport Airport? It's always a good idea to check your flight status before heading to the airport. Luckily, there are several ways to do so.
One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time updates on flight departures, delays, and gate information.
Another convenient way to stay informed about your flight status is by using your airline's mobile phone app. Many airlines offer apps that allow you to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications.
Passengers can also check the status of their flight departure at Portland Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: Portland Jetport Airport (PWM) is located in Portland, Maine, United States.
- Terminal: The airport features a single terminal building that serves both domestic and international flights.
- Airlines Served: The airport is served by major airlines including Delta Air Lines, Southwest Airlines, and United Airlines. For a list of all airlines, check out the PWM Airlines Served page.
- Passenger Traffic: Portland Jetport handles approximately 2,000 passengers daily.
- Daily Flights: The airport sees around 70 daily flights.
- Top Destinations: The most popular destinations served from PWM are New York City, Boston, Philadelphia, Washington D.C., and Orlando.
- Hub Status: Portland Jetport is a hub for regional airlines such as Cape Air and PenAir, which operate flights to nearby destinations in New England and the Northeast.
Airport History
PWM Airport, located in Portland, Maine, has a rich history dating back to the early 1920s. Here are some significant events in the airport's history:
- 1923: The airport was established as a municipal airport.
- 1931: The first passenger terminal was built.
- 1940s: The airport was used as a military base during World War II.
- 1951: The airport was renamed Portland International Jetport.
- 1968: The current terminal building was constructed.
- 1976: The airport saw its first international flight to Halifax, Nova Scotia.
- 1987: The airport's runway was extended to accommodate larger aircraft.
- 2001: The airport underwent a major renovation, including the addition of a new concourse.
- 2019: The airport celebrated its 90th anniversary.
Today, the airport serves over 2 million passengers annually and continues to be an important transportation hub for the state of Maine.
Airport Contact Information
For more information about Portland International Jetport, please refer to the following contact details:
- IATA Code: PWM
- Airport Website
- Phone: +1 207-774-7301
- Email: [email protected]
- Mailing Address: Portland International Jetport, 1001 Westbrook St, Portland, ME 04102, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Portland Jetport Airport Q&A
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