Airport Map

NOTE: 
- Airport Information Services can be contacted at either  +7 812 337-38-22, or +7 812 337-34-44.
- The new public transport stop (for City bus A39 buses & K39 minibuses (marshrutka) is in front of the new Terminal. Both bus & minibus serve the nearest Moskovskaya metro station. 

The new 4-level integrated Passenger Terminal at Pulkovo Airport - located at 41ZA Pulkovskoe Shosse  - serves both domestic & international flights. Currently the terminal houses 88 check-in counters, 7 baggage carousels, 110 passport control booths, 37 departure gates, 16 boarding bridges, and a very spacious and bright waiting area leading to various food, drink and retail concessions, including a wide-range offer of duty-free goods.  The fully-automated baggage handling system, 5 km in lengh, is able to process up to 4,800 bags/hr. 
    Level 1 is the Arrivals level (from gates A20-25) with baggage carousels 1 - 7, & nearby taxi desk, securiy check, taxi & rental car desks, ATM cash machines, and a few fast-food stands. 
    Level 2 houses security checkpoint, passport control, police station, a chapel, post office & ATM /Banking.
    Level 3 is the Departures level , with self-check-in automats and 4 check-in aisles, leading to security check, passpart control and separate security checks.  The secured area houses a number of upscale stores, duty-free, Starbucks, and access to D gates (left) & A gates (right) - D gates D81 - D98;  A gates A03 - A1.
    Level 4 houses food & drink and Business Lounges.

International Arrivals at Pulkovo Airport:
The Border Control officer will look at your passport & visa. Complete the Immigration card (in English or Russian), proceed to passport control for foreign nationals. (Upon your departure, you need to have a copy of your Russian visa regisration - or pay a fine).

- Business Lounges are at post-security - one or domestic and one for international passengers. The lounges are available to First- & Business-class passengers, as well as to any paying passenger.  For more information on domestic lounge call 7 812 331-48-91; for international lounge call 7 812 331-47-86.
- VIP Service is available in the gate area and has a separate entrance. 

Pulkovo Airport Service Numbers:
 - General airport inquiry +7 (812) 704 3611;  Baggage search - P1: +7 (812) 331 4244; P2: +7 (812) 324 3787;
 - Business lounges - P1: +7 (812) 331 4786; P2: +7 (812) 704 3434 ; Manager at P1: +7 (812) 331 4913;
 - Customs control +7 (812) 740 2597 or +7 (812) 740 2544;
 - First Aid - P1: +7 (812) 704 1769; P2: +7 (812) 324 3734 ;
 - Flight inquiry service - P1: +7 (812) 704 3822; P2: +7 (812) 704 3444;
 - Immigration control point - P1: +7 (812) 704 5796; P2: +7 (812) 704 6017;
 - Ministry of Foreign Affairs of the Russian Federation (consular service) +7 (812) 272 0076;
 - Mobile information service 0999 (from mobile phone);
 - Parking lots - +7 (812) 331 8275, or +7 (812) 324 3433, or +7 (812) 331 4951;
 - Passport inquiry - P1: +7 (812) 704 34 17 ; P2: +7 (812) 704 34 22; Phytocontrol +7 (812) 704 34 26;
 - Sanitary and quarantine control +7 (812) 704 34 25; Veterinary control +7 (812) 704 34 24;
 - VIP-halls - P1: +7 (812) 777 3000; P2: +7 (812) 324 3431.
 - Service Center ('Mir Uslug Consul-Service' ) is in both terminals at the Arrivals halls, and provides information on transport rentals, equipment rentals, and personal, tourist & corportate services (available 24/7 in English at tel. +7 901 311 8089).