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Guest Services and Help

Taiwan Taoyuan Airport TPE
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Guest Services at Taiwan Taoyuan TPE Airport

Lost & Found

If you lost an item at the airline counter, at the gate area or onboard your airplane, or if your bag has been damaged or is missing - contact your airline directly.

If you lost an item at the Airport, contact the Information desks at either T1 or T2, or use the following Terminal Service Counters contacts:  at T1 - tel. +886-3-398-2143;  at T2 - tel.  +886-3-398-3274 .

Mail Center


Pets are not allowed at the airport, unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.


Smoking is not allowed at the airport.

International Travelers at Taiwan Taoyuan TPE Airport