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Guest Services and Help

Wichita Eisenhower National Airport ICT

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Guest Services at Wichita Eisenhower National ICT Airport

Other services offered by Wichita Mid Continent Airport:

Information Desk, staffed by volunteers, offers paging and information services.
The Mid-Continent Courtesy Crew - a group of outgoing, energetic, fun-loving people who provide excellent customer service at Mid-Continent Airport. You will find them walking throughout the concourses and terminal area searching for people who may need information, directions, and assistance. The Courtesy Crew provides a human interaction not found in larger airports. Shifts run from 5:30 in the morning to 11:30 at night.

Lost & Found

If you lost an item onboard your airplane, contact your airline's 800 number.
If you lost an item inside the passenger terminal, call (316) 946 4700

Mail Center


Pets are not allowed at ICT Airport, unless they are in a secure carrying case. 

The Pet relief area is outside of the baggage claim -


International Travelers at Wichita Eisenhower National ICT Airport

Passenger Tips

As your hub for information about Wichita Eisenhower National Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
  • Find business services here, like copy machines, postal services, or notaries.
  • In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
  • Check here to view a list of which airlines are served by the airport.
  • Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.