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Zagreb Airport ZAG

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Zagreb Airport (ZAG) Guide

Welcome to Zagreb Airport, Croatia's main international gateway and home to the unique "Airplane Spotting Terrace." Our concise guide ensures a seamless travel experience, offering essential tips from parking to gate locations, and dining to shopping options.

For a deeper dive into airports around the globe, explore our Comprehensive Airport Guide.

Helpful Tips & Resources

Is Velika Gorica Airport (ZAG) airport a bit unfamiliar to you? Look no further than iFly.com for insightful tips and advice. Read on!

Zagreb Airport has one main terminal that is divided into two levels. The lower level is used for arrivals and baggage claim, while the upper level is used for departures. The terminal has a total of 30 gates, with 18 gates located on the ground level and 12 gates on the upper level.

Major airlines that operate out of ZAG include Croatia Airlines, Lufthansa, Turkish Airlines, and British Airways. These airlines typically use gates on the upper level of the terminal.

There are a variety of services and amenities available throughout the terminal, including duty-free shops, restaurants, cafes, and ATMs. The airport also offers free Wi-Fi throughout the terminal, as well as charging stations for electronic devices.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

ZAG Airport has a single terminal building that houses all of its facilities. Passengers can easily navigate through the terminal, which has a variety of restaurants, shops, and lounges. The terminal is designed to provide a comfortable and convenient experience for all travelers.

Picking Up and Dropping Off Passengers

At ZAG Airport, passengers can be picked up and dropped off at designated curbside areas located outside of the terminal buildings. It is important to note that stopping or parking in non-designated areas is strictly prohibited and may result in fines or towing.

If you are picking up passengers, it is recommended to use the cell-phone waiting area located near the airport entrance. This area allows drivers to wait in their vehicles until their passengers have collected their luggage and are ready to be picked up. This helps to alleviate congestion at the curbside areas and ensures a smooth flow of traffic.

For those who need to park their vehicles for an extended period of time, there are several parking options available at the airport. These include short-term and long-term parking facilities located within walking distance of the terminal buildings. It is important to note that parking fees apply and vary depending on the length of stay and the type of parking facility used.

Parking Facilities & Options

Zagreb Airport offers a variety of parking options for travelers. There are several parking lots and garages located near the terminal, including short-term and long-term options. The P1 parking garage is located directly in front of the terminal and offers convenient access to the airport. The P2 parking lot is located just a short walk from the terminal and offers both covered and uncovered parking options.

For those waiting to pick up arriving passengers, there is a cell phone waiting area located just outside the airport. This area allows drivers to wait for their passengers without having to pay for parking or circle the airport repeatedly.

Zagreb Airport also offers handicapped parking options for those with disabilities. These parking spaces are located in both the P1 and P2 parking areas and are clearly marked for easy identification.

For those looking for a more economical parking option, off-airport parking is available near the airport. These parking lots offer shuttle service to and from the airport and can often be a more affordable option for longer trips.

Get details about ZAG parking options and rates, along with more economical off-airport parking here.

Transportation Options

ZAG Airport offers a variety of transportation options for travelers arriving or departing from the airport.

If you prefer to rent a car, there are several car rental companies located at the airport, including Avis, Europcar, Hertz, and Sixt. You can find their offices in the arrivals area of the terminal.

Taxi services are also available at the airport, with designated taxi stands located outside the arrivals area. The fare for a taxi ride to the city center is approximately 150 kuna (about 20 euros).

For those who prefer shared ride services, Uber and Bolt are available at the airport. The pickup area for these services is located outside the arrivals area, and there may be restrictions on the number of passengers or amount of luggage allowed.

Airport shuttles are another option for transportation, with several companies offering shuttle services to and from the airport. Pickup areas for these shuttles are located outside the arrivals area, and fares vary depending on the destination.

If you're looking for a more budget-friendly option, public transportation is available at the airport. The Pleso prijevoz bus line operates between the airport and the main bus station in Zagreb, with stops at several locations in between. The fare for this bus ride is approximately 30 kuna (about 4 euros).

Airport Hotels

Whether you're looking for a quick rest between flights or a convenient base for exploring the local attractions, our selection of airport hotels offers something for every traveler. From budget-friendly options to luxury stays, these hotels provide a range of amenities to enhance your travel experience. Enjoy the tranquility of a lush garden, stay connected with complimentary WiFi, or take advantage of on-site parking. Explore our ZAG Hotels to find the perfect accommodation for your next trip.

Dining, Shopping & Enjoying the Airport

At the airport, travelers can enjoy a variety of dining and shopping options. For a quick bite, head to Burger King or Cakes & Bakes, both located in the main terminal. For a sit-down meal, try Bistro & Wine Bar, which offers a selection of Croatian wines and Mediterranean-inspired dishes. Those looking for a taste of local cuisine should check out Konoba Didov San, located in the passenger terminal.

When it comes to shopping, Zagreb Airport has plenty to offer. Travelers can browse through a range of duty-free shops, including Fashion & Friends, which offers designer clothing and accessories, and Duty Free Croatia, which sells a variety of local products. For souvenirs, head to the Gift Shop, located in the main terminal.

The locations of all food, shops, and services at Zagreb Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, see your options here.

Passenger Services

The airport offers a range of passenger services to make your travel experience comfortable and stress-free.

For those needing to stay connected, free Wi-Fi is available throughout the airport. Simply connect to the "Free Airport Wi-Fi" network to access the internet.

If you've lost an item during your travels, head to the lost and found located in the arrivals area of the terminal. The friendly staff will assist you in locating your lost item.

Traveling with children? There are designated play areas located throughout the airport to keep your little ones entertained. Additionally, baby changing facilities are available in all restrooms.

Zagreb Airport is committed to providing special-needs services to all passengers. If you require assistance, simply inform your airline prior to your departure or speak with a customer service representative upon arrival.

For your banking needs, there are several ATMs and a currency exchange office located in the terminal. Medical help is also available at the airport's first aid station located in the arrivals area.

With these passenger services and more, Zagreb Airport strives to make your travel experience as smooth and enjoyable as possible.

Flight Status Info

As a traveler, it's important to stay updated on the status of your flight departure. Fortunately, there are several ways to do so at ZAG. One of the most convenient methods is to use the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time information on flight departures, delays, and gate assignments.

In addition to the FIDS, many airlines offer mobile phone apps that allow passengers to receive alerts about their flight status. These alerts can include departure delays, cancellations, and gate changes, and can be sent via text, email, or push notifications. Be sure to download your airline's app before your trip to take advantage of this feature.

Passengers can also check the status of their flight departure at ZAG Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Helpful Tips

When to Arrive

When flying out of ZAG, it is recommended that passengers arrive at least two hours before their scheduled departure time. This will allow enough time for check-in, security screening, and boarding. However, during peak travel times, such as holidays and weekends, it is advisable to arrive even earlier to avoid long lines and potential delays.

Getting to the Airport

ZAG Airport is located approximately 17 kilometers southeast of the city center. The most convenient way to get to the airport is by taxi or private car. Taxis are readily available throughout the city and can be hailed on the street or booked in advance. Alternatively, public transportation options include the airport shuttle bus, which departs from the main bus station in Zagreb, or the local bus service, which stops at the airport terminal.

Getting Oriented

Upon arrival at the airport, passengers can use the interactive airport maps available on iFly.com to get oriented and navigate the terminal. These maps provide detailed information on terminal layout, amenities, and services, as well as real-time flight information and gate assignments. Additionally, airport staff are available to assist passengers with any questions or concerns they may have.

Avoiding Delays

To avoid delays at Zagreb Airport, it is important to arrive early and allow enough time for check-in, security screening, and boarding. Passengers should also ensure that they have all necessary travel documents, such as passports and visas, and that their luggage meets the airline's size and weight restrictions. Additionally, it is advisable to check the status of your flight before leaving for the airport, as well as to sign up for flight alerts and notifications to stay informed of any changes or delays.

Airport Facts & Stats

The airport, also known as Franjo Tuđman Airport, is the largest airport in Croatia and serves as the main hub for the country's national airline, Croatia Airlines. The airport has a single terminal building that handles both domestic and international flights.

On average, Zagreb Airport handles around 10,000 passengers daily and operates around 100 daily flights. The airport serves over 40 destinations, with the top 5 destinations being Frankfurt, Munich, Istanbul, Amsterdam, and Vienna.

The top airlines with the most daily flights at Zagreb Airport are Croatia Airlines, Lufthansa, Turkish Airlines, Eurowings, and Austrian Airlines. These airlines account for the majority of the airport's daily flights and passengers.

In addition to these airlines, ZAG also serves as a hub for Croatia Airlines, which operates over 20 daily flights from the airport to destinations throughout Europe and the Middle East.

Airport History

ZAG Airport, also known as Franjo Tuđman Airport, is the largest airport in Croatia and serves as the main hub for the country's national airline, Croatia Airlines. The airport is located in the capital city of Zagreb and has a rich history dating back to the early 20th century.

Here are some significant events in the airport's history:

  • 1927: The first airport in Zagreb, located in the Borongaj district, is opened for commercial use.
  • 1947: The airport is moved to a new location in Pleso, which becomes the site of the current airport.
  • 1962: The airport undergoes major renovations and upgrades, including the construction of a new terminal building.
  • 1974: The airport handles its one millionth passenger.
  • 1992: Following the breakup of Yugoslavia, the airport is renamed Franjo Tuđman Airport in honor of the first president of Croatia.
  • 2017: A new terminal building is opened, increasing the airport's capacity to handle up to 5 million passengers per year.
  • 2020: The airport experiences a significant decrease in passenger traffic due to the COVID-19 pandemic, leading to the closure of one of its two runways.

Today, the airport continues to serve as a vital transportation hub for Croatia and the surrounding region, connecting travelers to destinations across Europe and beyond.

Airport Contact Information

For more information about Zagreb Airport, please refer to the following contact details:

Note that the contact information provided here is subject to change by the airport operator(s).

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