Airport Overview
Austin-Bergstrom International Airport or AUS is a Class C international airport located in Austin, the capital of Texas. It is owned and operated by the City of Austin.
AUS is about 5 miles (8 km) southeast of Downtown Austin. It has two runways and three helipads and covers an area of 4,242 acres (1,717 ha).
Airport Stats & Facts
- The airport is the busiest in Texas outside the Dallas/Fort Worth and Houston metropolitan areas.
- Austin Airport replaced Robert Mueller Municipal Airport as Austin's main airport.
- In 2019, AUS set a record by serving over 17 million passengers, the most in the airport's 20-year history.
Airport Traveling Tips
- The peak departure times at Austin Airport are: 5 a.m. - 8 a.m., 11 a.m. -1 p.m., 3:30 p.m. - 5:30 p.m.
- Passengers who’ve to board a flight are advised to be inside AUS Terminal at least 2 hours before their flight during peak times and 90 minutes otherwise, to account for TSA security wait times, and any possible delays.
- The first TSA checkpoint opens at 3:30 a.m.
- Passengers should make sure to carry the correct identification documents to avoid any hassles while traveling. For domestic travel - government-issued photo ID, and for international travel - a valid passport is mandatory.
- Before visiting the airport, please refer to the AUS Airport Map.
Maps, Airlines & Amenities
Austin Bergstrom Airport (AUS) Terminals
Passenger Pickup and Drop-off
- When picking up passengers, you can either drive to the lower baggage level of the terminal or the upper level as you enter the airport property. The terminal curbside is for active loading and unloading only, and no unattended vehicles are allowed.
- While bringing someone to the airport, follow the signs to the terminal, passenger drops off, ticketing (upper) level in front of the terminal. Have a look at the blue signs at the terminal indicating where the airline ticket counters are located.
Flight Status
- Arriving flights: Arrival flight status provides the arrival times, gate information, delays, and time to land for the Austin Airport.
- Departing flights: The lists for scheduled vs actual departure, gate information, map tracking, and flight delays can be found under the departing flight status.
- To get the best fares, book a flight at AUS here.
Airport Terminals
Austin Bergstrom Airport has two terminals.
Barbara Jordan Terminal
Designed by the Austin firm of Page Southerland Page with associate architect Gensler, the Barbara Jordan Terminal is the original terminal serving the airport since it opened in 1999. It has a total of 34 gates and 33 jet bridge capable gates and is accessed from SH-71.
South Terminal
A secondary terminal at AUS, the South Terminal is accessed only from the southern boundary of the Austin-Bergstrom International Airport campus.
A shuttle runs between the two terminals. For more information, and to see the terminal locations, please have a look at the AUS Terminal Map.
Airlines Served
Austin Airport serves various airlines including Spirit Airlines, Southwest Airlines, United Airlines, American Airlines, British Airways, JetBlue, Delta Air Lines, and many more.
View the full list of airlines served at AUS Airport here.
Airport Parking
There are many parking options available at Austin Bergstrom Airport. From short term to long term, and more, travelers can park in the garage or lot according to their convenience.
Red Garage
It has two levels of public parking with elevators and stairways connecting both levels. When departing Austin, you can easily have access to airline check-in counters and security screening. Upon your return to Austin, Red Garage is direct across from Baggage Claim.
Hourly Rate: $3/hour
Daily Max.: $20/day
Blue Garage
It is located within walking distance to the terminal and is the new state of the art parking facility. Blue Garage has a user-friendly parking guidance system that allows you to quickly find a space without driving up and down the rows.
Hourly Rate: $3/hour
Daily Max.: $10/day
Ground Transport
From rental cars to limos to buses, and more, passengers have a variety of ground transportation options after arriving at the AUS airport. Also, many passengers also opt to ride services such as Taxis, Uber, and Lyft.
Rental Cars
Passengers can exit the Barbara-Jordan Terminal and take one of the marked pedestrian crosswalks through the garage to the Rental Car Facility. Some of the well-known providers include Advantage, Avis, Budget, etc.
Taxis and Limos
Another option for ground transportation at AUS is to opt for taxis or limos services. For taxis, take the shuttle from Level 1, then elevator or stairs up to Garage Level 2 and use the pedestrian walkway between columns J and K to Taxi and Ride App Pick-Up located on Level G. For limousines services, there are plenty of providers such as AJL International, Alvin’s 4Leaf, and more.
Buses & Trains
Are you looking for one of the most economical options for traveling from AUS Airport? Then you can opt for public transportation. The Capital Metro is Austin's public transportation provider, operating buses, MetroRail, and more. Passengers traveling to Austin Airport can take Capital Metro's high-frequency Route 20.
Amenities & Services
Austin Airport offers myriad of amenities and services including:
- Store, gift shops, and local souvenir shops.
- Restaurants, bars, and cafes.
- Shoeshine stations, and massage bars.
- Free Wi-Fi internet throughout the airport.
- Multiple art installations and exhibits on display.
- Vending machines, and banks/ATMs.
Contact Information
Address: 3600 Presidential Blvd, Austin, TX 78719, USA
Website: https://www.austintexas.gov/airport
Contact: www.austintexas.gov/page/austin-bergstrom-international-airport-contact-information
Phone: (512) 530 2242
Austin Airport: A Brief History Timeline
- On May 23, 1999, Austin-Bergstrom Airport was opened to the public.
- The Barbara Jordan passenger terminal had an 18-gate terminal facility.
- The opening of the airport coincided with a considerable number of nonstop flights being operated into Austin.
- In March 2014, the airport's first scheduled transatlantic service, to London–Heathrow, was inaugurated by British Airways.
- In 2015, the terminal's first expansion project was completed.
- In 2019, an addition to the east side of the terminal added nine new gates, increasing the total number of gates from 25 to 34.
- Currently, Aus Airport is in the final stages of preparing its 2040 master plan.
Traveler Help
Where does one check in for Sun Country?
Asked by Maximilian Reyes - Sat, 15 October
The Sun Country check-in counter is in the Barbara Jordan Terminal near Door C4.
I need to contact baggage claim on the status of my luggage arrival.
Asked by Lindsey Walker - Wed, 5 October
We recommend for you to check directly with your airlines for any luggage questions.
Is there an Admirals club?
Asked by Debi Lewis - Fri, 16 September
The American Admirals Club is located in the Barbara Jordan Terminal near Gate 22.
Is there wheelchair assistance from terminals to car rentals?
Asked by KW - Wed, 14 September
You can arrange wheelchair assistance with your airline when booking the flight.
Where is the Fox car rental located?
Asked by james m scutt - Tue, 13 September
What are the gates that all Southwest flights arrive and depart from at Austin Bergstrom Airport?
Asked by Mary - Sun, 11 September
The gates can vary but you check-in with Southwest Airlines in the Barbara Jordan Terminal.
Where is the Fox Rent A Car desk?
Asked by James P Feist - Sat, 3 September
The Fox Rent-A-Car desk can be found on Level 2 near the Red and Blue Parking Lots.
Which lots are Economy Parking and are they covered?
Asked by Randall Baker - Wed, 31 August
The Economy Parking lot is shown as the Green Lot and it is an open parking lot.
Do you have to make a reservation for the economy parking?
Asked by Veronica - Tue, 23 August
No, you can find a spot and pay when you get there.
Where is blue garage?
Asked by erin - Fri, 19 August
The blue garage is located off of Presidential Boulevard and is north of the main terminal.
How early should I arrive for a 6:40 flight on August 19, 2022?
Asked by Joan - Sun, 14 August
It is recommended to arrive at least 2 hours before your flight time.
Will there be carts available for carrying my luggage?
Asked by Jessica - Fri, 12 August
Where can I get a wheelchair?
Asked by Raymond - Mon, 8 August
If you are already at the airport and didn't prearrange a wheelchair with your airline beforehand you can either call 512-530-2242 or you can find an airline representative there and they can get you a wheelchair.
Can you walk from terminal to terminal?
Asked by Janis Buskirk - Fri, 10 June
You can't walk from Terminal to Terminal but there is a shuttle bus option available.
What terminal is American Airlines? What gates?
Asked by William - Sun, 1 May
American operates out of Terminal 3 at this airport. Typically, gates are 23, 3,4 36, 30, 31, but this can change so it's always best to ask the airline directly.
Is the united club located in terminal B?
Asked by LARRY D STRUNK - Wed, 13 April
The United Lounge is located in the Barbara Jordan Terminal, Airside, Mezzanine Level, across from Gate 22.
My luggage was lost on my flight last night. Who do I contact?
Asked by Tina - Tue, 5 April
Please contact your airline directly, as they will have to assist you with finding your luggage.
Where is "Baggage Claim 4" ?
Asked by Mark - Thu, 31 March
Baggage Claim 4 is on the lower level of the Terminal, in the middle of all the Baggage Claims. Here is more airport information, including a Terminal Map.
How far apart are Delta and Southwest terminals?
Asked by Linda - Wed, 23 March
Delta and Southwest both operate out of the same terminal at this airport - Terminal East.
Where does Delta land?
Asked by Ruth - Mon, 21 March
Delta operates out of The Barbara Jordan Terminal.
Is there any assistance between the airport and car rental building?
Asked by Sheila - Sun, 6 March
You can easily walk to the car rental building from the main airport. It is located next to the Garage (covered parking) - Valet.
Where do you pick up SWA passengers?
Asked by Lisa - Tue, 1 March
For picking up all passengers, drive to the lower baggage level of the terminal or the upper level.
Are there any rapid antigen testing sites inside the terminal?
Asked by Sofi - Tue, 22 February
Can the shuttle for South terminal be accessed inside main terminal?
Asked by Lois Vara - Mon, 21 February
Yes. If you are traveling between the two terminals, the shuttle bus picks up and drops off on the upper deck of the Barbara Jordan terminal.
I left a car seat at the airport. Can I get it from baggage when I leave in 2 days?
Asked by Molly - Sat, 19 February
The lost and found department is located at the west end of baggage claim, past Carousel #1 and the SuperShuttle counter. It is open 7 days a week from 7:00am to 5:00pm. You can call them at 512-530-LOST (5678) If you leave a message, please leave your name, contact phone number and a brief description of the lost item.