Guest Services at Tel Aviv Ben Gurion TLV Airport

Lost & Found

For objects lost and found on the premises of Ben Gurion Airport only, please contact the lost and found office: Lost property enquiry form The office is located in the west short-term parking lot – "vineyard  Parking-Lot", ground floor.
Opening Hours:
Sunday through Thursday from 08:00 to 19:45.
Fridays from 08:00 to 14:45
Tel: 03-9754436 (Due to possible changes in the operating hours, please make sure that the Lost&Found desk is open before arriving.)
E-Mail: [email protected]
Haifa Airport: 
​For information related to lost & found, please contact the respective airline:
Lahak Aviation
FNA Aviation
Or tel: 04-8476100/1
Rosh Pina Airport: 
For lost and found items in the airport area,  call 04-6136200or 04-6136202. Fax 04-6938208
For items lost and found on board the aircraft or missing luggage, please contact the respective airline.

Mail Center


Pets are not allowed at the airport unless they are working dogs or in a safe kennel. Contact your airline as to their requirements. Contact the embassy of your destination country (if you take your animal out of the country) as to required shots and documentation.


Tel Aviv Ben Gurion Airport now has a special smoking areas at the end of each gate hidden near the food and snack area.

International Travelers at Tel Aviv Ben Gurion TLV Airport