Cardiff Airport ( CWL ) Guest Services and Help

Guest Services at Cardiff CWL Airport

Lost & Found

For items lost on the airplane, contact your airline, tour operator or handling agent.

For items lost at the airport, contact the information desk - tel: 01446 711111 - or send an e-mail to with a full description of the item, the time, date and location where it was last seen and your contact details.

Mail Center


Pets are not allowed in the Passenger Terminal unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.


No smoking policy inside any building. However, a designated smoking area is available outside the terminal.

International Travelers at Cardiff CWL Airport

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