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Baggage & Security

Chicago OHare Airport ORD

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Baggage Claim at Chicago OHare ORD Airport

The baggage claim of the terminals has a 'Virtual Concierge Kiosk - offering (in 8 languages)  touch-screen technology for information about  hotel, transport and airport, flight status, weather updates & info on Chicago events & attractions.   The kiosk can also be used for toll-free calls for hotel reservations, to order a rental car, or to contact a Customer Service Rep.

Baggage Carts / Skycap at Chicago OHare ORD Airport

Baggage Carts are available throughout the domestic terminals at a cost.
Carts are free to passengers arriving at International Terminal Five.
Due to safety concerns, baggage carts are not allowed on Airport Transit System (ATS) cars.

Security at Chicago OHare ORD Airport

The TSA toll-free number is 1-866-289-9673;  email: [email protected].  For prohibited items open http://www.tsa.gov/public/

Helpful Tips & Resources

Whether you're a seasoned jet-setter or a first-time flyer, iFly.com has everything you need to make your airport experience stress-free. Check out these helpful tips for traveling to, from, or through ORD: 

  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're looking for ways to pass the time before your flight takes off, check out these cool layover ideas at Chicago OHare Airport.
  • If you want to know if your flight might be late, check out the arrival status of the inbound flight.
  • Are you planning a trip to the airport and unsure of the different parking options and their associated costs? Check out this link to find out the locations and fees for both on-airport and off-airport parking.
  • If you need to know what business services are available, like copy machines, postal services, or notaries, please check here.
  • If you are travelling within the local area and need a fast way to reach your destination, take a look at the airport shuttle options available here.