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Medical & Handicapped Help

Chicago OHare Airport ORD

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Emergency / Medical Servicesat Chicago OHare ORD Airport

In an emergency use one of the white telephones or call 911.

The Medical Center (tel. 773-894-5100) is in Terminal 2, post-security, at Main Hall, east side.

People With Special Needs / Persons With Disabilities

ADA-related Services at ORD: 
If you need a wheelchair, contact your airline 48 hours prior to your scheduled departure; 
all terminals are accessible via elevators (with Braille & raised numerals) and so is the ATS train connecting terminals. 

There are 250 accessible parking spaces inside the available parking facilities tel. 773-686-7530). For public transportation / CTA Rapid Transit call 312-836-7000 or 4949 (TTY).
Hook-ups for operator-assisted Teletypewriters (TTY) are available 24/7 on the lower level of Terminals 1, 2, & 3,  and on the upper level of Terminal 5.
For accessible taxis see the cab starters at the cab stand outside the baggage claim areas.
The CTA Blue Line train to downtown has an elevator to/from the platform. 
Working dogs are allowed inside the terminals on a leash, as well as at the fenced animal relief areas at curbside, lower levels of Terminals 1 & 5. 

Helpful Tips For Airline Passengers

Being a providing hub for information about Chicago OHare Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Seeking a place for religious prayer? Check here for location and hours.
  • Missing an item? Forget something at security? Please find the contact info for items lost in the airport here.
  • If you need money for your trip, you can find ATMs or currency exchangers in the terminal by checking here.
  • Are you an elite frequent flyer or traveling in business or first class, it is worth looking into where the airline lounges are located.
  • If you have a few minutes to spare before your flight leaves, why not grab a snack, sip a coffee, or take a look around the stores. See your options here.
  • Need a quick way to get to your destination from the terminals? Check out your public transportation options here.