IAH Traveler Help IFLYER FORUM

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Got a tip about IAH airport? You've come to the right place for help on getting to, through, and between Houston Intercontinental airport. Share your experiences with others, or post a question and get notified when there is a response.

IAH Traveler Help DISCUSSION

SO 04/16/2019
Traveler has mental problems doesn't know how to get from one gate to another. How do we get help to guide him?
Michael 01/23/2019
How long is it taking for TSA security screening in Terminal C (Domestic) travelers
Geeta 09/03/2018
HI AM TRAVELLING ON EMIRATES FROM DXB TO IAH ARRIVING IN TERMINAL E AND TAKING THE CONNECTING FLIGHT TO AUSTIN FROM TERMINAL C. THIS IS MY FIRST TIME IN IAH. ARE THERE ANY MEET AND ASSIST SERVICES TO HELP ME AM WILLING TO PAY ?
THANK YOU -GEETA
Venkat 07/12/2018
My wife is comingto IAH airport through Emirates international flight. She have many luggage bags. So she need help in getting all those baggage from the baggage area get them outside.

Is there any porter or skycap is available at the Baggage Claim?

Thanks
SE 05/20/2018
I will be traveling to IAH alone with 3 small children from Amsterdam. Will have family picking me up curbside at the airport, but are porters available at international baggage claim? Won’t be able to handle 3 kids, stroller, car seats, and luggage alone. Thanks!
Josh 05/23/2018
Hi SE,

There are a limited number of porters available to assist with luggage once you process through passport control, and make you way down the baggage claim, it would just be a matter of finding one that is available. Email me at [email protected] - I have some additional options available to assist you, but I don't want you to publish your information on this public board.
Marie 04/20/2018
Is there somewhere at IAH to store luggage?
ZAP 04/20/2018
Some people have had success paying the hotel to store their bags, but that's it. There's no specialized baggage storage facility.
Brenda Smith 03/01/2018
I'll be arriving at Terminal B @ 11:11 with a 3-4 hr layover. How can I get to the Marriott Hotel to met my family and still get back in time to depart at 2:20 Terminal C?
ZAP 03/01/2018
Take the SubWay Train outside security to the Marriott, then meet them and take the SubWay back to Terminal C.
PJC 02/04/2018
Hi
I’m bringing a school trip through Houston next week and was wondering if it was likely I could get a member of airport staff to help guide us to our connection? Or be a point of contact and advice for me if we are delayed?
ZAP 02/05/2018
That is not the responsibility of the airport nor do they have such capabilities. I would contact the group sales department of your airline whom you booked the trip through.
JH 01/21/2018
I’m flying with frontier tomorrow and wanted to know what terminal I dropped off at?
ZAP 01/21/2018
They use Terminal A.
Marsha 12/23/2017
Who do I contact at IAH for Carter Assistance for two seniors? Airline said to contact IAH.
ZAP 12/23/2017
What is "Carter Assistance"? If you need wheelchair assistance you contact your airline. Maybe they thought you were talking about luggage carts.
Marsha 12/23/2017
The message should have read cart assistance/ Airline will provide wheelchair, but they told me to contact IAH so my husband could also ride. I’ve had hip replacement and he needs surgery...