Hartsfield Jackson Atlanta Airport

Hartsfield Jackson Atlanta Airport ATL

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Airport Overview

Atlanta International Airport is one of the busiest and most efficient airports in the world. It is named after former Atlanta mayors William B. Hartsfield & Maynard Jackson. It is located 7 miles (11 km) south of Downtown Atlanta District.

 

ATL can handle three simultaneous landings and offers over 200 nonstop destinations. One third of these are international. It serves Atlanta and Fulton & Clayton Counties in the U.S. State of Georgia. It is the busiest airport in the country and serves as a major transfer point for flights from/to smaller US cities.

Airport Stats & Facts

    ATL Airport is the busiest airport worldwide since 1998. It sits on the former Atlanta Speedway site, and now is home to the headquarters of Delta Airlines.

    On average, 275,000 passengers use the airport each day, amounting to over 100M travelers per year. About 60 thousand people are directly or indirectly employed by the airport, making Atlanta Airport Georgia's number 1 employer.

    Daily, there are approximately 2,700 arrivals or departures, serving more than 150 U.S. destinations as well as over 75 international destinations.

    There is even a dog park with 1 thousand ft square of space for animals in transit, as well as service animals.

Maps, Airlines & Amenities

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Airport Restaurants, Stores & Amenities

Airport Awards

  • 2020 Airport Service Quality Awards (ASQ) for "Best Airport By Size and Region (over forty million passengers annually in North America)" as well as "Best Hygiene Measures By Region (North America)". The ASQ Departures program, which was awarded by Airports Council International in (ACI), has been the benchmark for airport passenger satisfaction. It now includes nearly 400 airports from 95 countries. This year marks the debut of the Hygiene Measures category.
  • 2017 - Global Efficiency Excellence Award for the 14th year in a row by the Air Transport Research Society ATRS.
  • 2017 - Best Airport Dining Award by Global Travel Magazine.
  • 2016 - World’s Busiest Airport 19th year by Airports Council International.
  • 2015 - Top US Airport for Transit Access by Global Gateway Alliance.

Traveling Tips

  • Airport peak hours are morning hours and holidays.
  • Arrive 2 hours( peak travel time 2.5 hours) before an international flight departure and 90 minutes before a domestic flight departure to account for ATL airport security wait times and any possible flight delays.
  • Prior to leaving your house to catch your flight- take the following steps:
    • 1. Contact your airline 72 hours prior to scheduled departure to confirm your flight, as non-confirmation empowers your airline to cancel your reservation.
    • 2. Make sure that your name on the passport matches the name on the ticket.
    • 3. Take a few minutes to look at the Atlanta Airport map before heading to the airport for a flight.
    • 4. To get to the Domestic Terminal (on I-85/75 southbound through downtown Atlanta), use exit 242.
    • 5. To get to the International Terminal and I-75, use exit 239. ATL is also directly accessible via the MARTA's Red/Gold rail line.

Five steps from check-in to boarding using technology:

1. If traveling with a handbag only: check-in at home online with your airline; on Arrival at the Airport proceed directly to security control.

2. Attach the baggage tag to your checked bag, then proceed to the baggage drop machine (look at screens for location) using the scanner to scan your bags.

3. At E-Gates past security control - scan your boarding pass and proceed to security control.

4. Passengers heading to a non-Schengen destination or foreign airports, use the Passport scanner: put passport into the scanner and stand on the marked spot for camera view. Remove first glasses, hat, while a photo is taken.

5. At the boarding gate use the e-boarding kiosk: place a boarding pass onto the scanner, then proceed to board your plane.

Important Notice:

  • TSA & American Airlines together implemented a new screening technology with automated security screening lanes (ASCL) & CT scanners - reducing security screening time by nearly 30 percent.
  • Clear offers the latest biometric screening service.
  • Eligible passengers may use the MPC (Mobile Passport Control) app, which can be downloaded free from Apple APP or Google Play Stores, or over the Airport's free WiFi system.
  • Customer Service can be reached at 1-800-897-1910 / fax 1-404-530-7384.

Flight Status

Airport Terminals

Atlanta Georgia Airport has two Main Terminals:

1. Domestic Terminal (TD) - Concourses A, B, C, D, and T.

2. Maynard Jackson International Terminal - Concourses E and F. This terminal is 1 mile from the Domestic and is connected by free underground Plane Train serving all domestic and international terminal and concourses.

For terminal details open ATL Terminal Map and scroll down to the detailed text; for Parking facilities and fees open Parking Map to see all parking options.


Airlines Served

The Hartsfield Jackson Atlanta Airport serves various airlines like Delta Airlines, Southwest Airlines, Spirit Airlines, United Airlines and many more.

View the full list of airlines served at ATL Airport.


Parking

There are numerous on-site parking lots at ATL, and also more affordable long-term airport parking lots near the airport. 


Ground Transportation

The passengers have several transportation options after arriving at the airport for ground transport to their next destination. Some of the transportation options include airport shuttles, car rentals, buses, and trains. In addition, many passengers also utilize cab services like Uber, Lyft, and taxis.


Buses & Trains

The passengers can opt for bus services to go to their destination. Atlanta's MARTA Buses and their many routes are listed on their bus schedule (https://www.itsmarta.com/bus-schedules.aspx) - or e-mail: [email protected]

Atlanta’s MARTA Trains are very efficient, check out the train schedule or contact the Customer Service at 404-848-5000 or e-mail: [email protected]


Airport Shuttle

Airport Shuttle Services can be used to travel anywhere from the ATL airport. There are many different shuttle and transfer services, you can easily get a ride to any nearby location.


Airport Car Rentals

Car Rentals can be easily found at the Atlanta Airport. There are numerous car rental agencies onsite at the airport and well-known car rental providers offer airport travelers a large variety of vehicles to choose from.


Amenities & Services

To make your stay enjoyable, the Hartsfield Jackson ATL Airport provides visitors with different amenities and services:

  • Restaurants, cafes, and bars.
  • Stores, gift shops, and local souvenir shops.
  • Shoe shine stations and massage bars.
  • Multiple art installations and exhibits on display.
  • Free Wi-Fi internet throughout the entire airport.
  • Currency exchange.

Passenger Pickup and Drop-off

  • After passengers leave the aircraft, a corridor guides them to escalators down to the arrivals level.
  • People can wait in the arrivals hall to meet the passengers arriving aboard international flights at concourses E and F. The ground transportation area, passenger pickup curb, and hourly parking facility are just outside the arrivals hall.

Contact Info

The Hartsfield Jackson Atlanta International Airport is owned by the City of Atlanta and operated by the Atlanta Department of Aviation.

Address: 6000 N Terminal Pkwy, Atlanta, GA, 30320, United States

Website: http://www.atl.com/

Phone: (800) 897-1910

Did you lose an item at the airport? Lost and Found


Atlanta Airport: A Brief History Timeline

  • April 16, 1925, Mayor Walter Sims signed a five-year lease on 287 acres abandoned auto racetrack named the Atlanta Speedway. As a part of the agreement, this land was renamed Candler Field after its former owner’s family including Coca Cola tycoon, Asa Candler.
  • In 1948, Candler Field was renamed as Atlanta Municipal Airport.
  • In 1957, Atlanta became the busiest airport in the world with more than two million passengers passing through.
  • On September 21, 1980, a new terminal opened which covered an area of 2.5 million square feet and was designed to accommodate up to 55 million passengers per year.
  • In 1999, the Development Program was established by Hartsfield Jackson’s leadership, known as Focus On The Future, which involved various construction projects with the goal to handle a projected demand of 121 million passengers in 2015.
  • On October 20, 2003, the airport was renamed Hartsfield Jackson Atlanta International Airport to honor former mayor Maynard Jackson.
  • The airport is the largest employment center in Georgia and employs around 55,300 airlines, concessionaires, the federal government, City of Atlanta, and airport tenant employees.
  • On March 10, 2016, the final 20-year plan was finalized which included modernization of existing terminals, extension and expansion of concourses, a new park-and-ride lot, and more.
  • In 2019 (pre-covid), the ATL airport served over 110 million passengers.

Traveler Help

Questions about ATL? Find answers here.
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Newest Questions

What do I need to do if I have lost my parking ticket for the garage?

Asked by Kathleen - Tue, 18 October

You can contact the parking customer service line at (404) 530-6725. 

Where is the international terminals cell phone waiting lot?

Asked by Robin - Fri, 7 October

We didn't find a separate cell phone waiting lot for international terminals.

Where are the currency exchange locations?

Asked by Terry Nash - Fri, 30 September

There are several currency exchanges located throughout the airport. 

Is the Chophouse open on Mondays?

Asked by Helen Adams - Tue, 27 September

Yes, Atlanta Chophouse & Brewery is open on Mondays. 

Can you walk from Terminal A to Terminal B?

Asked by Brian - Sun, 18 September

Yes, you can walk from Terminal A to Terminal B. 

Is there an open, foreign currency exchange location?

Asked by john wright - Sat, 17 September

We didn't find a currency exchange at this airport. 

Can you check in concourse F for domestic flights?

Asked by Ruth collins - Tue, 13 September

Terminal F is only for international flights. 

Is an hour and 15 minutes enough time to arrive in terminal b and get to the international terminal?

Asked by Sharon witt - Thu, 1 September

Yes, that should be enough time to get from one terminal to the other. 

Where is Terminal N?

Asked by Gerhard - Tue, 30 August

We didn't find a Terminal N on the map for this airport. 

How do I and who do I send a report about what a worker in the food court in terminal B did to help me? I would like her boss to know how good of a worker and person she is.

Asked by SHARI E CLAIRE - Mon, 22 August

The phone number for guest relations is (800) 897-1910. They should be able to help you find the employee so that she can be recognized. 

is there a money exchange place?

Asked by Maria Helen Fodor - Sat, 20 August

There are currency exchanges in each concourse at this airport. 

Is it possible to convert dollars to euros at the airport?

Asked by Bill - Thu, 11 August

Yes, there are multiple currency exchanges available at this airport. 

Which economy parking lot is closest to the Delta departure terminal?

Asked by Jeanette - Wed, 6 July

The South Economy Parking is closer to the Delta departure terminal. 

How do you connect to the airport's Wi-Fi Network?

Asked by Nilesh - Thu, 23 June

The Airport's Wi-Fi Network is called SSID and should show up as able to connect on your Wi-Fi-ready device while at the airport. No passcode is required. 

Does one arrive and depart Southwest airlines in the same terminal?

Asked by Dee Heitman - Fri, 13 May

Southwest operates out of Terminal N - Domestic (North) at this airport, so arriving and departing flights should go out of the same terminal. However, in some cases this terminal can change, so it's best to check with Southwest directly. 

How do I get from the American Airlines terminal to the rental car location?

Asked by Don O'Connor - Thu, 5 May

When you leave the American Airlines terminal you would head west and turn back south at the Frontier Airlines check-in to the main circle and continue until you get to IHOP. At IHOP turn west again and that hallway will take you directly to the rental car facility. 

Which concourse terminal does American Airlines use?

Asked by kerry smith - Sat, 9 April

American Airlines uses Terminal N - Domestic (North) at this airport.

Where is my bags / luggage?

Asked by Geraldine Williams - Sat, 2 April

Please contact your airline directly for any lost or delayed luggage. Good luck!

Am looking for displaced baggage.

Asked by Miriam Cole - Sun, 20 March

Please contact your airline directly for lost baggage - they are the only ones that can help. We wish you the best of luck!

Is there Covid testing?

Asked by Pj - Sun, 6 March

We could not find any COVID testing facilities currently at this airport. However, there are many options nearby.

How long does it take to travel from concourse F to concourse C?

Asked by anne greif - Fri, 4 March

You can go from Concourse F to Concourse C at ATL airport either by walk or by shuttle. It takes 20 min if you opt for a walking route whereas if you are traveling with a shuttle it will take 11 to 21 minutes.

How to pick up a passenger from the N terminal?

Asked by Steve Lawley - Fri, 25 February

You will see clearly marked lanes for passenger pick-up (arriving flights) and drop-off (departing flights) once you approach the terminal. Each exit door is numbered as per the sequence, hence the person to be picked up needs to tell you which door he/she is using. Then you can reach them for pickup easily.

 

Is there a a hotel connected to the airport?

Asked by Denise Piche' - Mon, 21 February

There are no hotels connected to the terminal building. 

Is there a Cellphone Lot?

Asked by alena - Thu, 17 February

Yes, there is a cellphone waiting area. This Cellphone lot is located on the S Terminal parkway.


Where is the pickup area for arriving Delta flights?

Asked by Newton Babcock - Wed, 9 February

Terminal S - Domestic (South) or at the International terminal is the area where most Delta Air Lines flights arrive. Another option for domestic passengers is to use the south short term parking lots.

Can you pick up a passenger at the international terminal if the are arriving at gate E6 on a domestic flight ?

Asked by C west - Wed, 9 February

You, in theory, could pick a passenger up there. However, it would be much easier to pick them up from Concourse E. 

Is there a hotel in this airport?

Asked by Donna Wolf - Sun, 30 January

While there are no hotels directly connected to this airport, there are a large number of hotels & motels located close to the airport grounds.  However, walking is not advised.

Are baggage carts available at the rental car return center for transporting bags to the terminal?

Asked by Ignatz - Thu, 27 January

Baggage carts are available at the rental car center.  If you are returning your car there, you may pick one up and proceed to your terminal via the Sky Train, which allows for luggage carts.

How do i get to parking at international terminal?

Asked by bill - Sun, 23 January

Parking for International flights is located on the airport property, and is accessible via a short parking shuttle ride from the terminal.  There are both a short-term (hourly) garage and a long-term parking garage. To get there follow the highway signs to tor input 'Atlanta airport international terminal' into your GPS.

Hello, I am trying to figure out if we are flying Jetblue into Atlanta (from Boston) and flying out with Delta (to Pensacola), do we have to go through security again. We booked each leg independently so we will have to get our luggage from baggage claim and check our bags on to the next flight. Even if it's domestic, since we have to go to baggage claim, will we have to go through security again?

Asked by Rosemary Dalton - Mon, 17 January

You can ask Jetblue for your options when you check in. That said, Domestic baggage claim is located outside of security area at Denver airport. So you would need to retrieve the baggage and then check in with Delta as if you were flying out of DEN. If you have a short connection time, you might want to consider CLEAR and/or TSAPre service to speed your way through security. You can get 2 months of CLEAR for free here. 

I have a delta flight tomorrow, leaving for South Korea. What concourse will my flight be in?

Asked by jinnesza rejolio perdomo - Sat, 15 January

All international flights depart & arrive at Concourse E.   

I am picking my husband up at 7:30pm tonight from Delta flight. Where is the best place to meet him? I noticed things have changed around quite a bit

Asked by Susan - Thu, 13 January

For passenger pickup, your best bet is to park in the cell phone waiting area, located on S. Terminal Parkway.  Once your passenger has cleared security and has claimed baggage, have them call you, and pickup curbside outside the arrivals area.

Where do I go to claim my checked bags on Delta flight 1976 from Bahamas to Atlanta>

Asked by Denise - Sat, 8 January

To see where your baggage claim area is located, check the arrival boards located throughout the terminals. Baggage pickup is usually located in the terminal where your flight arrives into.

My suitcase wheel just blew…where can I buy a new suitcase new Concourse C?

Asked by Tracy - Thu, 6 January

There is a Brookstone in C Centerpoint, which should sell luggage. It is open from 9am - 6pm. 

Hello, Are there printers available to print health visa's if a person COVID test is late coming back? My wife and I are scheduled to leave for the Bahamas in a few weeks and with the surge, test results are delayed. We are thinking if we can get the test and are awaiting results to fly to Atlanta and if the results don't clear looking for a flight to Miami/Ft L, or renting a car and driving. Thanks.

Asked by Lance LaJoy - Thu, 6 January

There is a business center across from gate T10, which is open Sun thru Fri 5:45am until 8pm; and Sat 7am-6pm
Phone: 404-530-7250


Where do I park to pick up arriving passengers to concourse E?

Asked by David - Sun, 2 January

The best option to park while you pick up passengers is to use the hourly parking lot, located directly across from Terminal North.

Are there any cardless atms at the airport?

Asked by ava mallick - Sun, 2 January

No, this does not seem to be a service that this airport provides. 

What terminal is American Airlines located, North or South ?

Asked by Norvis Dunson - Sat, 1 January

American Airlines uses the North Domestic Terminal N for all flight arrivals and departures.

How long does it take to get from the Domestic Terminal to Concorse E?

Asked by graham bigelow - Wed, 29 December

Getting to the domestic (A, B, C, D, &T) and international concourses (E & F) is fast and easy. Simply hop on the automated Plane Train, which loops 24/7 through all terminals at 2-minute intervals. 
Follow the signs in the terminals to the lower level (0). Most concourses are about a quarter-mile from each other, meaning each stop is only a few minutes from the prior stop. 

Map to international terminal

Asked by Ruth Fruit - Sat, 20 November

Check out the international terminal map here. 

Is there a smoking area?

Asked by James Walker - Thu, 18 November

No. Like many airports in the United States, this is a smoke-free facility. 

Do you have to park to drop people off?

Asked by Betty Johnson - Wed, 17 November

No, you can drop passengers curbside, but you must stay with your vehicle at all times. 

What gate is the tram closest to in Terminal C & D?

Asked by Diane - Wed, 17 November

Check out the Terminal Map, you will be able to see the tram (runs down the middle) with respect to the C and D gates. 

My itinerary shows arriving at Terminal T-S from RDU and then departing from Terminal T-I to LHR. Do you have a map showing where these terminals are?

Asked by Eddie Conlon - Wed, 17 November

We sure do, see the Atlanta Airport Terminal Map page. Note that the train runs right down the middle of the Concourses. 

Do you have a free phone lot to park at for picking up passengers?

Asked by Tom - Wed, 17 November

Yes Hartsfield-Jackson has a 160 space free cell phone waiting lot, located along the South Terminal Parkway. 

Can you get Uber on F Concourse?

Asked by Sheila - Tue, 16 November

As of November 15, 2021, rideshare services including Uber and Lyft have been relocated to a dedicated area outside the North Parking Garage. Travelers arriving at the south terminal will be directed toward the north terminal. Travelers will need to take an escalator/elevator to the lower level and walk towards the parking decks. 

How to get to Turkish Airlines from Southwest?

Asked by Nargiza - Tue, 16 November

Southwest Airlines typically uses Concourse C, but we suggest you use the real-time flight tracker to confirm your arrival gate.  International Terminal is Concourse F, where Turkish would depart. To get from C to F, take the train between the concourses. This will take approx 10 minutes. You can also walk, double that time to 20 minutes. 

Can someone tell me if Gate A1 is close to Gate B12?

Asked by Christine - Tue, 9 November

Those Concourse A and B are next to each other, it will take  you less than 10 minutes to walk between them. You could take the Plane Train, but it will probably end up taking you the same amount of time (waiting for train, etc). 

How is the ventilation in the airport terminals? How many air exchanges per hour?

Asked by Marcia - Sun, 7 November

We could not find the answer to this question, however, masks are required in all US airports until early 2022. 

Where is the closest parking lot if traveling out on Alaskan Airlines ?

Asked by Denise Calloway - Tue, 2 November

The North and South parking decks are adjacent to the domestic terminal. Both are close, but also more expensive than other options (e.g. Economy). 

What is the best way to go from Delta domestic to International Terminal?

Asked by Sharon Taksel - Mon, 1 November

If you are inside security area, take the Plane Train, that goes between all domestic concourses and the international terminal. Outside of security, you would take the airport shuttle service between the two. 

Is there an Apple store

Asked by Mercedes - Mon, 1 November

Sorry, there is no Apple store at this airport. There are 3 Apple stores in the greater Atlanta area, but none are close to the airport. 

Where is Terminal S?

Asked by nancy - Sun, 31 October

There's no Terminal S at this airport - just a Domestic and an International Terminal, and concourses T, B, A, C, D and E. 

Is there an airport shuttle from this airport to the Chatanooga TN airport? How often does it run?How much does it cost? How long does it take?

Asked by Elizabeth Auffenberg - Thu, 28 October

Yes, please check with Groome Transportation for rates and schedule. 

Where is the "International" terminal (F) & parking located on the field?

Asked by Phillip A. Pahl - Thu, 28 October

The international terminal is located off of I-75. Take the loop road to the International Park & Ride lot. If you are picking up a passenger or just staying for a short time, you can continue on the loop road to the International Hourly Lot. 

Where can I get COVID tested?

Asked by Sandy - Wed, 27 October

Currently there is no testing inside the airport itself. However there is a Covid testing center not too far from the airport, near the Park N Fly. It is located at 2525 Camp Creek Parkway, College Park, GA. 30337. Good luck!

Where is baggage claim?

Asked by David Reid - Wed, 27 October

Baggage claim are associated with the terminal you are flying into. The International Terminal has its own baggage claim, and all of the Domestic Concourses use the same baggage claim area. There are numerous signs throughout each terminal clearly identifying the baggage claim direction. 

Where is the clock tower located?

Asked by Shannon - Wed, 27 October

We assume you are trying to meet up with someone? The clock tower is in the Atrium area (shops etc) outside the domestic terminal secure area, it is a good meeting place. 

Are Delta Skycaps back in service?

Asked by Matt - Tue, 26 October

Curbside check in is available at the airport for Delta Airlines. 

Where is Terminal N for Spirit Airlines?

Asked by George Brogdon - Tue, 26 October

There is no Concourse N at this airport. Spirit Airlines currently uses different gates across multiple concourses, including Concourse D and common use gates in Concourse E. We advise that you track your flight for the location of your departure or arrival gate.

If it is allowed, what is the process for meeting someone at arrival gate for pickup?

Asked by SUSAN - Tue, 26 October

You can try to get a "gate pass" - these are issued by the airline your passenger is traveling on and can be picked up at the ticketing desk for that airline. Not all airlines have gate passes, so it is best to contact the airline to ask for specific instructions. 

Is there a currency exchange facility at the airport?

Asked by Veronica Bartosik - Mon, 25 October

No, from what we can tell there are no currency exchange locations. Travelex pulled out of the US market and closed all airport locations (Covid). 

Hi! Can we park at the Park Ride overnight? We have a week long trip and would like to know if we can leave our car there for a week?

Asked by Joy - Sun, 24 October

ATL Airport Park Ride Lot A and C is set up for long term travel, so the answer is yes. You can check out ATL parking rates and alternative parking options. 

What are the hours of operation for security to get to the terminals?

Asked by Charles Barton - Sat, 23 October

You can find the hours for each terminal for this airport on the TSA Wait Times page.  Note that hours and gate availability is subject to change (by the airport and/or TSA). 

Where do I get a taxi after arriving tonight at 2:30 AM from Frontier Air?

Asked by Kathy Walker - Mon, 18 October

When you exit the domestic terminal there are taxi stands. These operate 24 hours a day given the passenger volume of this airport. 

Where is the Southwest Airlines Terminal?

Asked by Elaine - Mon, 18 October

Southwest Airlines typically operates out of Concourse C in the Domestic Terminal. However, this can chance so we recommend you track the flight for specific gate information. 

How do I get a wheelchair assistance from car rental skytrain to Southwest terminal?

Asked by Elaine - Mon, 18 October

For wheelchair assistance you will need to contact Southwest Airlines directly. For more details you can check out Southwest Air Travel for Customers With Disabilities Page. 

Where is the cellphone parking area?

Asked by Patty Gleeson - Sun, 17 October

The 160-space cellphone lot is located at the east end of the park-ride reserve lot in the South Terminal. Note that you cannot leave your vehicle unattended.

Where is the clear me enrollment facility?

Asked by Steve - Sun, 17 October

Clear Enrollment can be found in the Domestic Terminal North, Domestic Terminal South, and in the Main Terminal. The Terminal North location is enrollment only, no lane verification. More info can be found on our ATL Wait Times Page

What restaurants are available in the Southwest Airlines Terminal?

Asked by Claudette - Sun, 17 October

Southwest typically operates out of Concourse. There you will find a bunch of restaurant options including Chic-fil-a, Famiglia, Five Guys, Jersey Mikes, Umai Sushi, Starbucks, and more. 

Is there a Bank of America ATM?

Asked by Gabriela Garcia - Sun, 17 October

 No, most of the ATM's are SunTrust. There's also a Wells Fargo in Concourse F. 

Where is Delta Airlines curbside baggage check-in?

Asked by Mark - Sun, 17 October

Follow the signs for departures level, the curbside check in for Delta will be outside the passenger drop off area. 

I have a international flight to Turkey. Where should I be dropped off to have access to a luggage cart?

Asked by Rebe - Sun, 17 October

Smarte Carte luggage carts are usually more abundant in the baggage claim areas. In fact, you might be able to snag one that was just used and already paid for if you get dropped off in the Arrivals area. You would just need to make your way to ticketing from there.

I am arriving at gate D15 and my connecting flight is leaving from Gate A5, how long will it take me? I only have 30 minutes, do I have to get on a tram?

Asked by Diane Degenhart - Sat, 16 October

Once you go down to the tunnel level, you can walk to A gates or take the tram. Walking will take you 17-20 minutes, tram will take you 10-20 minutes depending on your luck on the tram timing. Either way, 30 minutes is enough time to get from D to A. 

Where is Starbucks on terminal T?

Asked by Lori - Fri, 15 October

There's no Starbucks in Concourse T. However, The Coffee Bean operates near Gate T6.

I am flying in on Southwest 2467 and 40 mins later leave on SW 1650.I have a disability and am wondering if I need to request a ride from one to another?

Asked by Robert S Hand Jr - Thu, 14 October

All wheelchair and special assistance requests would be done through your airline. In this case, please contact Southwest Airlines directly and they can arrange this for you. Like most airlines, they contract out these services to companies that operate porters within the airport. 

What exit number from I-75 do I take for the international terminal at Atlanta Airport - and where would I park to go into the terminal with my wife and to help her check in. She's on a flight to France and then to Florence , Italy?

Asked by Ed D Watkins - Sat, 9 October

Take Exit 239 if coming from the south, follow signs to International Terminal and hourly lot. If you park at hourly lot you will be in the best position to take your wife in and check in etc. Good luck and safe travels!

Could you please give specific directions on how to get to the skytrain, following the signs posted in the airport has not been effective we visited in Dec 2020 and Oct 2021, are going back tonight and need help because we will be close on time getting to the rental car center before it closes.

Asked by Marie - Fri, 8 October

Please follow signs to Ground Transportation. Once you are outside, you will then need to cross the street and enter the building that says Rental Car Center and Georgia International Convention Center. Take the escalator up to the SkyTrain loading area and board the next arriving train.

Is there a place to get a PCR test for Covid and a quick turnaround for results inside the airport?

Asked by Rebecca - Fri, 8 October

No, from what we can gather there is no testing inside the airport itself. However there is a Covid testing center not too far from the airport, near the Park N Fly. It is located at 2525 Camp Creek Parkway, College Park, GA. 30337. Good luck!

Do you need to reserve parking ahead of time or can you just show up day of?

Asked by kb - Fri, 8 October

All parking facilities are first come first serve. 

Should my TSA precheck be listed on my boarding pass?

Asked by Patricia Hawkins - Wed, 6 October

Yes, if you are approved for Pre Check it will appear on your boarding pass. You should check with your airline if you do not see this designation. 

I am flying to Europe next week. My flight originates in Augusta, GA and connects through this airport. I need to find an ATM to withdraw Euros. Please tell me the location of ATMS to withdraw Euros and whether I need to exit the terminal to access the ATM and go through security again.

Asked by Linda - Tue, 5 October

We asked the Airport about currency exchange, and this is the answer: "We currently do not offer currency exchange and are working to bring back this service as soon as possible. We are sorry for any inconvenience this may cause you." Travelex pulled out of the US market and closed all of their locations in US Airports. In any case, you are almost always better off to use an ATM in the country of your destination, as the fees are typically less. 

Is there still a group of taxis waiting for passengers at the airport, or should I book one ahead of time?

Asked by Wendy - Tue, 5 October

Taxis at the Domestic Terminal are located in the Ground Transportation Center/West Curb, just outside and between the W-1 and W-2 door. For the International Terminal, taxis can be found on the arrival level outside the A-1 door. Note that a fee applies between the Airport and the central business district. 

Where will I park to pick up passenger from Delta Airlines?

Asked by M Juneau - Tue, 5 October

It is best to use the hourly parking lot at Atlanta Airport, it is very close to the baggage claim area and should be inexpensive if there for less than 30 min. 

How can I request a wheelchair to get to a terminal gate?

Asked by Michael Meehan - Tue, 5 October

To request a wheelchair, you can ask at the time of booking/reservation from your airline. You can also request a wheelchair at the ticketing counter for the airline you are travelling on.  

I have 45 minutes between flight landing and next flight. I am coming in at gate B31 and leaving from Gate D41. Do I have enough time?

Asked by Mary-anne - Mon, 4 October

Yes, you can make it so long as your flights are on time. Atlanta airport is very efficient in terms of making connections, our recommendation is you go right to the departure gate and then do other things (like go to the bathroom or a store). 

How do I get from Delta arrival to an Alaska Airlines departure?

Asked by Michele Ragazzo - Mon, 4 October

This all depends on the arrival gate for Delta and the departure gate for Alaska. You can check real-time flight status here for both flights. Alaska usually uses D Gates. It is very easy to get between terminals at ATL, just follow the signs to your Terminal and gate. 

I arrive tomorrow on Southwest flight into Domestic Gate C6 and departing Delta at International Terminal Gate E27. I am carrying baggage. May I get a boarding pass at Delta International Terminal Gate E27?

Asked by Rebecca - Mon, 4 October

The airport recommends that you download the DELTA APP to your phone, where you can get a boarding pass without having to find/wait at the ticketing area or gate. 

I had to park in hourly parking because the economy lot was full. Do I have to still pay hourly rates for 9 days of parking?

Asked by Sonja L Henderson - Mon, 4 October

Yes, according to the airport. You can always check to see if offsite parking near ATL airport is available, it is usually less expensive than the economy lots. 

Where is the Greyhound bus location at ATL?

Asked by Marvin - Sun, 3 October

Greyhound operates from the lower level of Terminal North - From the North baggage area, take escalator down.

Are there offices to rent by the hour?

Asked by Vlh howell - Sat, 2 October

If you are looking for a private room for meetings or to take a nap, you can make a reservation with Minute Suites

Where do I meet a domestic arriving passenger?

Asked by mark - Fri, 1 October

You can meet them curbside at the domestic terminals - they will be on the North or South side depending on the arriving airline/baggage claim area. Alternatively, the hourly parking is very close and you could park there, meet them in person at baggage claim, and then walk back to the car. 

Are there curbside check in locations on south terminal lower level?

Asked by John Miller - Fri, 1 October

Curbside check in stations are available, however, they are very dependent on the airline operating them. Please check with the airline directly for locations and hours of operation. Note that some airlines have changed their curbside operations & schedules due to Covid-19. 

I’m getting off Delta Airlines. Wow do I get to the Southwest baggage claim?

Asked by David Johns - Fri, 1 October

This airport is one of the largest airports in the world and it is a major Delta Hub. That said, your question really depends if you are using the Domestic or International terminals. For either one, the baggage claim is centralized so you just need to get on the Plane Train between the terminals and follow the signs for either Domestic or International Baggage Claim. Good luck!

Where do I park for a passenger pickup coming in from Seattle on Alaska Airlines? I do not want to get out of my vehicle.

Asked by Sue - Tue, 21 September

Alaska airlines will deliver your passenger’s luggage to the North Domestic side of the airport. You can park in the North Domestic hourly Lot.

Where are Smarte Cartes located?

Asked by Anne - Mon, 20 September

There are numerous Smarte Carte locations in the airport, you can see them on this interactive map if you search for "Smarte". 

Have a question about Hartsfield Jackson Atlanta Airport?

Category

Hartsfield Jackson Atlanta Airport Q&A

Hartsfield Jackson Atlanta International Airport is the main hub for Delta Airlines.
Atlanta Airport is located 7 miles (11 km) south of downtown Atlanta District.
Passengers are permitted to sleep in the Atlanta Airport. It’s opened around the clock and visitors can stay airside overnight.
March to May is the peak time to visit Atlanta because the weather is pleasant and you can enjoy the city’s activities. While, in terms of prices, the cheapest flights to Atlanta around August.
There are literally hundreds of places you can fly from ATL without making a stop. Check out a listing of their direct flights.
There are two major international airports in Georgia, Hartsfield Jackson Atlanta International Airport and Savannah/Hilton Head International Airport.