BOS Traveler Help IFLYER FORUM

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Got a tip about BOS airport? You've come to the right place for help on getting to, through, and between Boston Logan airport. Share your experiences with others, or post a question and get notified when there is a response.

BOS Traveler Help DISCUSSION

Jeannie Handley 11/03/2018
We are flying from Barcelona, Spain to Boston on May 9, 2019. We are trying to book connecting flight to DFW. How long will it take for us to retrieve our luggage and go through customs?
peter howard 09/17/2018
IMy name is peter howard. Have lost 1 suitcase, Coming from Aitalia from rome to boston. I received a telephone call from someone at logan telling me that theyu have my bag. Left a number . Called back. The number I called there was no answer and no phone message to leave a message. I would like to know if i got the number correct. As there was some question about the number that was left for me to call. Here is # left on my answering machine. Please let me know if this number seems correct. The # is 617-634-6218
Allen Miedema 08/18/2018
I'm supposed to arrive at BOS 12:20 PM on 9/13/2018 and depart for RDU at 2:30 PM same day. Is that enough time to clear through customs without "Global Entry" clearance. I am in the TTP.
Bob 08/10/2018
Does anyone have a contact number for the bag office for delta at Logan? Not the systemwide number, but the actual local office?
Annie 08/10/2018
Hi! My son will be arriving at Logan but has no way to weigh his luggage prior to getting there. Is there a place for him to weigh his luggage at the airport BEFORE checking in?? Thanks!
Db 07/25/2018
Hello,

Where can I mail a postcard once I’m through security?
Crystal 03/14/2018
I am an American traveling to Spain this summer. I will re-enter the USA through Boston Logan and am wondering about how long it will take to get through Customs. I land at 2:15pm and need to catch a flight right back out (not a connection so I would need to go through Customs, pick up from baggage claim, and go back through TSA to get to my new flight leg). I was hoping a 5:15pm flight departure time would be enough but now I'm not so sure.
ZAP 03/14/2018
That should be just enough time. What airlines are you flying?
Crystal 03/14/2018
International is Iberia. Domestic will be Delta.
KP 02/27/2018
Husband and I are both handicapped. Need assistance with bags to go from terminal B to Terminal E in beginning of April. Trying to arrange for this now but getting a big run around when I call Logan number. Thanks for any help
ZAP 02/28/2018
You booked two separate reservations where your bags aren't transferred? I'm sorry but that's nobody's responsibility but your own.
AD 01/28/2018
I am traveling from Kolkata to Detroit via Dubai. My port of entry is Boston. I am flying by Emirates airline. I am an Indian citizen. The layover time between arrival to Logan airport and the connecting flight to Detroit on JetBlue airlines is very less. Around 2hrs. I will be arriving at terminal E and will be taking connecting flight from terminal C. How long will it take to clear customs and immigration in Logan airport and what is the process,since I will be collecting my checked in luggage and rechecked it for the flight to Detroit.
ZAP 01/29/2018
That should be enough time. You go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, walk to Terminal C and go through security and to your departure gate.
SS 01/12/2018
Hi,

Is it easy to find a skycap/ porter for assistance at baggage claim for domestic arrivals? Would they be available at as early as 5:00am?
ZAP 01/13/2018
There are not many, I think you would have a very difficult time finding one, especially at that hour.