MSY Airport Map & Terminal Guide
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MSY Airport Map Topics:- Getting Around MSY Airport
- Frequent Flier Terminal Tips
- Security & Screening
- Food, Shops & Services
- Baggage Claim Areas
- Airport Map FAQ
Welcome to New Orleans Louis Armstrong Airport, your gateway to the vibrant city of New Orleans. This guide will help you navigate through the airport's terminals, amenities, and services to ensure a smooth travel experience.
For the most up-to-date maps of MSY Airport, check out the interactive map from the official airport site.
WATCH VIDEO: Join us on a journey through Louis Armstrong New Orleans International Airport (MSY) and discover its unique features and services:
New Orleans Louis Armstrong Airport Terminal Map
Getting Around MSY Airport
MSY features a single terminal structure, which simplifies your navigation through the airport. The terminal is divided into three concourses: A, B, and C. Each concourse is accessible after passing through the TSA Security Screening on Level 2. You'll find clear signage directing you to each concourse, which is crucial for a stress-free transition to your gate.
Here are some tips for moving inside the airport:
- Levels: Remember that Departures and Ticketing are on Level 3, TSA Security Screening is in the middle on Level 2, and Arrivals and Baggage Claim are on the ground floor, Level 1.
- International Flights: If you're flying internationally, head to Concourse A. This is where you'll find customs facilities and international gates.
- Gate Information: Check your gate number and the corresponding concourse before heading through security. This will help you streamline your path to your departure gate.
Find out where each airline operates at MSY Airport to plan your journey through the terminals.
Frequent Flier Terminal Tips
To help you navigate the airport terminals with ease, we've gathered the best advice and tips from MSY-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights will guide you through the MSY terminals for a smoother experience. Here's what they have to say:
"If you're flying internationally, make sure to head straight to Concourse A after security. It's where all the customs facilities are located, and it can save you a lot of time." — Maria L., Kenner, March 2025
"Last time I was at the airport, I found that the Delta Sky Club in Concourse D is a great spot to relax. They have good Wi-Fi and plenty of snacks." — James T., Metairie, April 2025
"For a quick bite, I always hit the po'boy stand in Concourse B. It's fast and gives you a taste of New Orleans before you even leave the airport." — Lisa M., New Orleans, May 2025
"The CLEAR Plus lanes are a lifesaver during peak hours. They're on the second floor near the main security checkpoint. Definitely worth it if you're in a rush." — Ahmed R., Gretna, June 2025
"If you're picking up someone, the baggage claim area is on the lower level. It's well-organized, but it can get crowded, so plan accordingly." — Carlos G., Marrero, July 2025
"I recommend checking the interactive map on the airport's website before you arrive. It helps you get a sense of where everything is, especially if you're in a hurry." — Emily S., Slidell, August 2025
"Don't forget to use the free baggage carts at the claim area. They're super handy for getting your luggage to the ground transportation area." — Robert J., Baton Rouge, February 2025
iFly Tip: Learn about shuttle transportation and other services on our Airport Parking page.
Security & Screening
In this section, you'll find comprehensive information about the security and screening processes at the airport. Learn about the locations of security checkpoints, Fast Track lanes, and the availability of TSA and TSA PreCheck services. Discover where to find passport and immigration control, Global Entry enrollment centers, and CLEAR lanes to expedite your journey. Additionally, explore special offers and enrollment details for TSA PreCheck and CLEAR to make your travel experience smoother and more efficient.
Locations of Security Checkpoint(s)
Louis Armstrong Airport has multiple security checkpoints located throughout the airport. The main security checkpoint is located in the Main Terminal, near the entrance to Concourse B. There are also additional security checkpoints located in Concourse C and Concourse D. Passengers are advised to arrive at the airport early to allow enough time to pass through security.
Fast Track Lanes and Locations
Armstrong Airport offers a Fast Track program for passengers who want to expedite their security screening process. The Fast Track lanes are located at the main security checkpoint in the Main Terminal, near the entrance to Concourse B. Passengers who are enrolled in TSA PreCheck or CLEAR are eligible to use the Fast Track lanes. These lanes are designed to provide a quicker and more efficient screening process for eligible passengers.
Passport & Immigration Control Locations
The passport and immigration control locations at MSY are located in the Main Terminal, near the baggage claim area. Passengers arriving from international destinations will need to pass through passport control and customs before exiting the airport. The airport has several passport control booths and customs stations to accommodate the large volume of international passengers. Passengers are advised to have all necessary travel documents ready and available for inspection by customs officials.
TSA and TSA Pre Checkpoints
New Orleans Louis Armstrong Airport has TSA and TSA Pre Checkpoints located at each terminal. TSA Pre Check is available for eligible passengers who have applied and been approved for expedited screening. This allows travelers to move through security checkpoints more quickly and with less hassle. TSA Pre Check members can keep their shoes, belts, and light jackets on, and can leave laptops and liquids in their carry-on bags. However, it is important to note that TSA Pre Check is not guaranteed and may not always be available.
For live TSA wait time updates, go to this real-time wait times page.
Global Entry Locations
New Orleans Airport has a Global Entry Enrollment Center located in the main terminal near the baggage claim area. Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers arriving in the United States. Members can use automated kiosks to bypass the traditional customs and passport control process, saving time and hassle. To apply for Global Entry, travelers must complete an online application and attend an in-person interview at an enrollment center. The enrollment center at MSY Airport makes it convenient for travelers in the area to complete this process.
CLEAR Lane Locations
CLEAR Plus lanes are located in the Main Terminal, on the second floor to the right of the security checkpoint.
To learn about the operating hours of CLEAR Plus and other security checkpoints, visit our Security Wait Times page.
Limited Time CLEAR Offer
In partnership with iFly, you can now get CLEAR for 2 months free! You can enjoy the convenience of CLEAR on your next trip without the hassle and stress of long lines at the TSA checkpoint. Enrollment is fast and easy.
Ready to Renew or Enroll in TSA PreCheck* for Faster Travel?
Renew Your TSA Pre Membership
Is your TSA PreCheck membership expiring soon? Renew your 5-year membership online with ease through this exclusive iFly offer. Continue to enjoy the benefits of faster airport security, including shorter lines and the convenience of not having to remove shoes, belts, or laptops. Don’t wait—Renew today!
Enroll in TSA PreCheck
If you’re new to TSA Pre, now is the perfect time to enroll! Take advantage of this offer to join the program and start enjoying stress-free travel. With PreCheck, you’ll breeze through airport security with shorter lines and no need to remove shoes, belts, or laptops. Enroll Now!
*TSA Precheck is available to U.S. citizens, U.S. nationals, and lawful permanent residents.
iFly Tip: Get step-by-step guidance on requesting a gate pass with our gate pass guide.
Food, Shops & Services
Traveling can be exhausting, but the airport has plenty of food and shopping options to keep you energized and entertained during your layover. With four terminals, including Concourse B, Concourse C, Concourse D, and the Main Terminal, there is something for everyone.
Foodies will be pleased with the variety of options available, from local favorites like gumbo and po'boys to international cuisine such as sushi and Mexican food. If you're in a rush, grab a quick bite from one of the many fast-food chains or coffee shops located throughout the airport. For those with more time to spare, sit down and enjoy a meal at one of the airport's full-service restaurants.
When it comes to shopping, the airport has a great selection of stores to choose from. Browse through the duty-free shops for tax-free deals on liquor, tobacco, and fragrances. If you're looking for souvenirs to bring back home, head to one of the gift shops for locally made crafts and trinkets. Other amenities at the airport include free Wi-Fi, charging stations, and a pet relief area for furry companions.
Check out the dining and retail guide to learn more about your options at the airport.
Baggage Claim Areas
Baggage claim areas at Armstrong Airport are located on the lower level of the main terminal. There are four baggage claim carousels, each designated for specific airlines. The airport provides baggage carts free of charge for passengers to transport their luggage from the baggage claim area to the ground transportation area. If you need assistance with your luggage, skycaps are available to help you.
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iFly Tip: See how advanced avionics assist pilots in flight navigation in our cockpit operation overview.
New Orleans Louis Armstrong Terminal Q&A
Find more help here for your journey through the airport