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Lost and Found at SJC Airport

For many of us, losing an item in an airport can be a stressful experience. However, it's important to remember that each airport has its own procedure for handling lost and found items. At the San Jose Mineta Airport, there are specific processes in place for items lost at security checkpoints, on aircraft, or in other areas of the airport. This article will guide you through these procedures and provide you with tips for successfully retrieving your lost items.

Items Lost at Security Checkpoint

If you suspect that you've lost an item at a security checkpoint, you can contact the TSA Lost and Found directly at +1-408-392-3559.

Items Lost on Aircraft/Lost Luggage

For items lost on the aircraft, including missing luggage at baggage claim, you must contact the airline you are traveling on. For a list of airlines served at SJC Airport, you can visit the Airlines Served page. Here are some of the most popular airlines used at SJC Airport:

Items Lost in Other Areas

The Airport Lost and Found Office is located between Terminal A and B at 1701 Airport Boulevard, Suite B-1130 San Jose, CA 95110-1206. Parking is available in the Terminal A Parking Garage. The office is open Monday through Friday, from 8:00 a.m. to 5 p.m., but is closed on holidays.

You can report a lost item by visiting the Report Lost Item page. Please note that proof of ownership is required to claim an item. If you are unable to pick up your item during the posted business hours, items may be shipped via FedEx. Shipping is at the owner’s expense and must be coordinated with the Airport Lost and Found Office. Items are shipped based on the item description provided and authorization of the requester.

Tips for Success

Here are some tips to help you successfully find your lost items:

  • Contact the appropriate department as soon as you realize your item is missing.
  • Provide as much detail as possible about the lost item, including brand, color, size, and any distinguishing features.
  • Keep a record of your flight information and ticket details, as these may be required when reporting a lost item.

Tips for Preventing Loss

Preventing loss is always better than trying to recover lost items. Here are some tips to help you keep track of your belongings while traveling:

  • Use tracking tags on your luggage and valuable items.
  • Take photos of all valuable items and luggage to be used when describing lost items.
  • Keep all valuables and important documents in your carry-on luggage.
  • Double-check your surroundings before leaving any area in the airport.

Updated on: December 29, 2023

Frequently Asked Questions (FAQ)

You can report a lost item by visiting the Report Lost Item page. Remember, proof of ownership is required to claim an item.
The URL of the online form to report a lost item at the airport is https://www.flysanjose.com/report-lost.
If you suspect that you've lost an item at a security checkpoint, you can contact the TSA Lost and Found directly at +1-408-392-3559.
The Airport Lost and Found Office is located between Terminal A and B at 1701 Airport Boulevard, Suite B-1130 San Jose, CA 95110-1206. The office is open Monday through Friday, from 8:00 a.m. to 5 p.m., but is closed on holidays.
For items lost on the aircraft, including missing luggage at baggage claim, you must contact the airline you are traveling on. You can visit the Airlines Served page to find the contact information of your airline.
If you lost an item in other areas of the airport, you can report it to the Airport Lost and Found Office located between Terminal A and B. You can also report the lost item online at Report Lost Item.
It's always better to prevent loss than recover lost items. Some tips include using tracking tags on your luggage and valuable items, taking photos of all valuable items and luggage, keeping all valuables and important documents in your carry-on luggage, and double-checking your surroundings before leaving any area in the airport.