Emergency / Medical Servicesat Norfolk ORF Airport
People With Special Needs / Persons With Disabilities
Upon request, the airlines will provide wheelchair & Skycap assistance - state your special needs when making airline reservations. Wheelchairs can also be obtained upon arrival at the passenger terminal by contacting any skycap. Airline contacts - use 1-800 toll-free number - American: 433-7300; Delta: 221-1212; Southwest: 435-9792; United: 241-6522; US Airways: 428-4322
Parking Lots and Garages have special ramps for wheelchairs - located at both short-term parking lots flanking the airport terminal. Special parking spaces, clearly marked, are in all parking lots and garages.
Curb access to the Terminals is by ramps.
Elevators are conveniently located throughout the Main Passenger Terminal, Arrivals (baggage claim) Terminal, and parking garages. All elevators are identified with the standard graphics used to designate handicapped facilities, and are equipped with raised markings on the control buttons.
All restrooms feature one wheelchair-accessible stall with a raised toilet seat & handrails.
Water fountains throughout the terminals are wheelchair accessible.
All airport telephones are wheelchair accessible, equipped with raised lettering and volume control.
TTY Telephones are located on level 2 of the Main Terminal Lobby, at the baggage claim level and in Concourses A & B.
Passenger Loading Bridges: Terminal-to-plane 'loaders' permits direct access to/from the aircraft. Contact your airline to inquire about special lift capability for their aircraft.
Mobility Aids: Walkers, crutches, and canes may be taken aboard the aircraft.