Guest Services at Richmond RIC Airport
The Visitor Information Center (tel. 804-236-3260) - located on the terminal's lower level - informs you about the greater Richmond region offerings. It is open weekdays 9:30am-4:40pm; weekends noon to 5pm). Or open: visitrichmondva.com/rmcvb-partners/about-rmcvb/
Outside Phone Numbers For Richmond International Airport
Main Switchboard (804) 226-3000
Emergency (804) 226-0001
Lost and Found (804) 226-3056
TDD (804) 226-3056
The USO Center (tel. 804-236-7234 or visit: usocentralva.org) is exclusively for US service personnel and their dependents, is open 8am-9pm daily. You need a military ID for entry.
Lost & Found
2. Airport Dispatch (tel. 804-226-8585) handles lost & found items and can be found on the lower level of the passenger terminal. Its hours are weekdays 8am-11am & 1-4pm. Unclaimed property will be held for 60 days.
Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation.
Pet Relief Areas or located in the grassy areas between parking garage and terminal (with clear signs); cleanup material is provided.
International Travelers at Richmond RIC Airport
NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and check them in at your connecting airline counter before proceeding to your gate.