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Guest Services and Help

Tokyo Haneda Airport HND

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Guest Services at Tokyo Haneda HND Airport

Lost & Found

1. For items lost onboard your airplane - contact your Airline.

2. If you lost an item in the International Terminal at:
(a)  Prior to Departures and after Arrivals Procedures:  At  Information desk or cll 03-6428 0888 /fax 0889;
(b) After departure procedures or prior to Arrivals procedures: call Tokyo Customs at 050-55333 6931.
(c) if not sure where you lost item, call 03-6428 0888 /fax 0889. .

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International Travelers at Tokyo Haneda HND Airport

Find more help here for your journey through the airport