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Lost And Found Houston Hobby Airport

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HOU Airport Lost and Found

Traveling can be a hectic experience and it's not uncommon for items to get misplaced or left behind. If you've lost something at the Houston Hobby Airport, you've come to the right place. This guide will provide you with all the necessary information to help you recover your lost items. From contact details and operating hours of the Lost and Found department to specific procedures for different locations within the airport, we've got you covered.

Scroll down to get specific information about what to do if you lost an item at HOU.

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Contact Information and Operating Hours

The Lost and Found department at Houston Hobby Airport is open from Monday to Friday, 7:00 a.m. to 11:00 p.m. You can contact them via phone at 1-833-274-7020. The office is conveniently located on Level 1, next to the American Airlines Baggage Office on the east side of baggage claim.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect that you have lost an item on the airport property, whether inside or outside the terminals, you should contact the Lost and Found department. Note that this excludes the security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane.

Items Lost at Security Checkpoint Areas

For items lost at the security checkpoint, you should contact the TSA directly. You can reach them at 1-713-454-6933 or by email at [email protected]. The TSA Lost & Found Office is open daily from 5:00 a.m. to 7:00 p.m. and is located on Level 1, near the HPD and Airport Operations Offices on the east side of baggage claim.

Items Lost in Other Areas

For items lost in parking areas, rental car facilities, shuttle buses, and similar areas outside the airport, you should contact the relevant service provider. For example, if you left something in a rental car, please contact your rental car company directly.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving, don't panic, there are several options available to you. Firstly, you can return to the gate where you disembarked, as items often get handed in there. Alternatively, you could visit the lost and found desk if one is available at the airport. This is often the first place items left on planes end up.

Another option is to go to the luggage/baggage services desk for your airline. This is typically located in the baggage claim area. If you're unable to locate your item through these means, consider contacting the airline directly. They may have additional resources to help you recover your lost item.

Lost Checked Baggage

If your checked bag does not appear in the baggage claim area within a reasonable amount of time, don't despair. The first step is to contact the airline's baggage services desk, usually located nearby the baggage claim area. They can assist you with tracking your bag or filing a claim if necessary.

Here are the most popular airlines that service Houston Hobby Airport, along with their contact info:

If your airline is not listed above, check out all airlines that serve HOU for contact info and more.

How to File a Report

To file a lost item report, you can use the online form available at Houston Hobby Airport Lost and Found. When filling out the form, be prepared to provide your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.

Collection, Delivery, and Charges

Details about collection, delivery, and any associated charges can be found when you file a lost item report or by contacting the Lost and Found department directly.

Special Considerations

If a lost item is a passport, it will be held for thirty (30) days in the Lost & Found office, after which it will be turned over to U.S. Customs and Border Protection. You can contact the CBP at 1-713-640-7729 or 1-713-640-7730. Be aware of third-party services that may charge unauthorized fees for lost and found services. Always contact the airport's official Lost and Found department or the relevant service provider for accurate information.

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Frequently Asked Questions (FAQ)

The Lost and Found department at the airport is open from Monday to Friday, between 7:00 a.m. to 11:00 p.m.
If you have lost an item in the airport terminals, you should contact the Lost and Found department. This excludes the security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane.
For items lost at the security checkpoint, you should contact the TSA directly. You can reach them at 1-713-454-6933 or by email at [email protected].
If you believe you've left an item on the aircraft, you can return to the gate where you disembarked, visit the lost and found desk at the airport, or go to the luggage/baggage services desk for your airline. If you're unable to locate your item through these means, consider contacting the airline directly.
If your checked bag does not appear in the baggage claim area within a reasonable amount of time, contact the airline's baggage services desk, usually located nearby the baggage claim area. They can assist you with tracking your bag or filing a claim if necessary.
To file a lost item report, you can use the online form available at Houston Hobby Airport Lost and Found. Be prepared to provide your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property.
If a lost item is a passport, it will be held for thirty (30) days in the Lost & Found office, after which it will be turned over to U.S. Customs and Border Protection. You can contact the CBP at 1-713-640-7729 or 1-713-640-7730.