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Airport Map Zagreb Airport ZAG

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ZAG Terminal Maps & Guide

Zagreb Airport is a modern and well-equipped airport located in Croatia. The airport has one main terminal building which is divided into two levels - arrivals on the ground level and departures on the upper level. The terminal is divided into two main areas - the International Area and the Domestic Area, with a range of facilities including shops, restaurants, cafes, ATMs, currency exchange, and duty-free shopping. This terminal guide will help you understand and navigate the airport with ease, scroll down for more detailed information.

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Airport Terminal Layout

Zagreb Airport has one main terminal building which is divided into two levels. The ground level is for arrivals and the upper level is for departures. The terminal is modern and well-equipped with all the necessary facilities for passengers.

Overview of Terminals

The terminal at ZAG Airport is divided into two main areas - the International Area and the Domestic Area. The International Area is further divided into Schengen and non-Schengen zones. The terminal has a range of facilities including shops, restaurants, cafes, ATMs, currency exchange, and duty-free shopping. There are also lounges available for passengers who require a more comfortable and private experience.

Getting Between Terminals

As the airport has only one terminal building, there is no need to transfer between terminals. However, if you need to move between the International and Domestic areas, there is a walkway that connects the two areas. The walkway is located on the upper level of the terminal building and is clearly signposted. It takes only a few minutes to walk between the two areas.

Food, Shops & Services

ZAG is a modern and well-equipped airport that offers a variety of food and shopping options for travelers. The airport has two terminals, Terminal 1 and Terminal 2, both of which have a good selection of restaurants, cafes, and bars. Whether you're looking for a quick snack or a full meal, you'll find plenty of options to choose from.

In addition to food and shopping, Zagreb Airport also offers a range of amenities and services to make your travel experience as comfortable and convenient as possible. The airport has free Wi-Fi throughout the terminals, as well as charging stations for your electronic devices. There are also several lounges where you can relax and unwind before your flight.

If you need to do some last-minute shopping, Zagreb Airport has a variety of shops selling everything from souvenirs to clothing to electronics. There are also duty-free shops where you can buy tax-free goods such as alcohol, tobacco, and perfume. Whether you're looking for a gift for someone back home or just want to treat yourself, you're sure to find something to suit your needs at ZAG Airport.

Tips, Help & Resources

Using the interactive airport maps, iFly.com can help you get through, and between the ZAG terminals with ease. Here are some things you may want to know that can assist you during your journey through the airport: 

  • If you have some time before your flight's departure, be sure to grab some food to-go or peruse the shops, but be sure to return to the gate before boarding time!
  • How long is the TSA line? Be sure to know how long you will need to wait at the ZAG security area closest to your gate.
  • Remember that a great low-cost alternative to parking within the airport facility is to use an off-airport parking lot.  They offer lower costs, a bit further away from the terminals.
  • Zagreb airport periodically adds and removes airlines.  To see which airlines are served by the airport check here.
  • If you have large or heavy luggage to pickup from Zagreb's baggage claim, the airport has baggage carts located near the arrival carousels.

Locations of Security Checkpoint(s)

The airport has several security checkpoints located throughout the terminal. The main security checkpoint is located on the ground floor near the entrance to the departures area. There are also additional security checkpoints located near the gates for certain flights. Passengers are advised to arrive at the airport with plenty of time to go through security and reach their gate.

Fast Track Lanes and Locations

Fast Track lanes are available for passengers who wish to expedite the security process. These lanes are located at the main security checkpoint on the ground floor. Fast Track access is available to passengers who have purchased a premium ticket or have elite status with their airline. Passengers can also purchase Fast Track access separately for a fee.

Passport & Immigration Control Locations

Passport and immigration control is located on the first floor of the terminal, after the security checkpoint. There are several passport control booths available to process passengers entering or exiting the country. Non-EU passengers may be subject to additional screening and processing. It is important for passengers to have all necessary travel documents ready and available for inspection before reaching the passport control area.

Airport Lounge Locations

ZAG offers several lounges for passengers to relax and unwind before their flight. The Primeclass Lounge is located in the international departures area and is accessible to passengers of all airlines for a fee. The lounge offers comfortable seating, complimentary snacks and drinks, and free Wi-Fi.

In addition, several airlines have their own lounges at Zagreb Airport. The Croatia Airlines Lounge is located in the domestic departures area and is accessible to Croatia Airlines passengers and Star Alliance Gold members. The lounge offers a variety of snacks and drinks, as well as free Wi-Fi and shower facilities. The Turkish Airlines Lounge is also located in the international departures area and is accessible to Turkish Airlines passengers and Star Alliance Gold members. The lounge offers a range of amenities, including a buffet, bar, and shower facilities.

Baggage Claim Areas

Zagreb Airport has two baggage claim areas located in the arrivals hall. The baggage claim areas are equipped with conveyor belts and baggage carousels to make it easy for passengers to collect their luggage. The airport staff is available to assist passengers with any questions or concerns they may have about their baggage.

Luggage Cart Availability

Luggage carts are available for passengers to use free of charge at ZAG Airport. The carts are located in the baggage claim areas and throughout the terminal building. Passengers can easily identify the carts by their bright yellow color. The carts are designed to make it easy for passengers to transport their luggage throughout the airport.

Luggage Storage Locations (Left Luggage)

The airport offers luggage storage facilities for passengers who need to store their luggage for a short period of time. The luggage storage locations, also known as left luggage, are located in the arrivals hall. The luggage storage facilities are secure and monitored by airport staff. Passengers can store their luggage for a fee and retrieve it at any time during the airport's operating hours.

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Zagreb Terminal Q&A

The airport has a walkway connecting the International and Domestic areas, located on the upper level of the terminal building. It is clearly signposted and takes only a few minutes to walk between the two areas.
The airport offers a variety of restaurants, cafes, bars, and shops, including duty-free shopping. You can find everything from quick snacks to full meals, and shops selling souvenirs, clothing, electronics, alcohol, tobacco, and perfume.
Yes, the airport provides free Wi-Fi throughout the terminals, along with charging stations for your electronic devices.
The main security checkpoint is located on the ground floor near the entrance to the departures area. Additional security checkpoints are near the gates for certain flights. It is advised to arrive with plenty of time to go through security.
Fast Track lanes are available at the main security checkpoint on the ground floor. Access is granted to passengers with a premium ticket, elite status with their airline, or by purchasing Fast Track access for a fee.
Passport and immigration control is located on the first floor of the terminal, after the security checkpoint. Non-EU passengers may be subject to additional screening.
The airport offers several lounges, including the Primeclass Lounge in the international departures area, accessible to all passengers for a fee, and airline-specific lounges like the Croatia Airlines Lounge and Turkish Airlines Lounge, accessible to their passengers and Star Alliance Gold members. Amenities include snacks, drinks, free Wi-Fi, and shower facilities.
The airport has two baggage claim areas located in the arrivals hall, equipped with conveyor belts and baggage carousels. Airport staff is available to assist with any baggage concerns.
Yes, luggage carts are available free of charge. They are located in the baggage claim areas and throughout the terminal, easily identifiable by their bright yellow color.
The airport offers luggage storage facilities in the arrivals hall, where passengers can securely store their luggage for a fee and retrieve it during the airport's operating hours.

Find more help here for your journey through the airport