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Main Phone 1-800 235 9262
Additional Phones 310 782 3011
Carry-on Baggage Rules & Fees On-board allowance: 1 carry-on bag up to 10kg/22lb, with a linear dimensin of up to 115cm/45in (up to 55x40xw23cm or 22x16x9in incl. handles & wheels), plus personal items (hadbag, camera, ec.). For Aircraft under 100 seats linear dimensions up to 100cm (45x35x20cm) and up to 10kg.
Checked Baggage Rules & Fees 1. Different areas and Preferred Classes offer different free baggage allowances. And even if your bags are within the free baggage allowance, it may not be acceptable for small aircraft. Contact ANA prior to your flight. 2. You can check in one additional bag up to 115cm/45in for your infant under 2 years (on lap), plus a collapsible stroller or carrying basket, or car seat. Children over 2 years and infants occupying separate seats have adult baggage allowance. 3. Note that some destinations, like transatlantic flights (incl. USA, and between Japan & Brazil via London, Paris, Frankfurt or Munich) use the Piece system, while other destinations (to Europe, Asia etc) use the Weight system (by weight, rather than by dimensions). Check your ticket, which lists under "Bag" either PC (Piece system) or 20K (meaning 20 kilo under Weight system). 4. Japan domestic flights connecting to international flights: International baggage rule applies. ANA flights Q84, Q83, 320 and flights by IBEX & Oriental Air Bridge have maximum baggage length restrictions.
Baggage Rules & Fees by Destination
| Destination | Transpacific flights (including USA) |
| Linear dimensions/weight | (Piece system applies) 158cm/62in and 23kg50lb |
| Regular size & weight fees | First 2 bags up to 23kg/50lb each free |
| Overweight fees | Each bag between 23kg/50 & l32kg/70lb: 3,000 yen. Overweight charges differ from U.S. or other Asia departures: $25 each for first 2 bags. Charges per excess weight differential is charged per ANA operating sector: a trip from Los Angeles LAX to Bangkok B |
| First & Business Class | First 2 bags up to 32kg/70lb each free. Overweight charged per piece (Japan & US departure fees differ; so do locations (Hawaii, Los Angeles/ San Francisco, New York /Washington/ Chicago. |
| Destination | Other flights, including Europe & Asia |
| Linear dimensions/weight | (Weight system applies) |
| Regular size & weight fees | Free baggage up to 20kg/44lb |
| Overweight fees | Excess baggage fee is 1.5 percent of adult one-way economy class fare from departure point. However, on two types of normal fares (as in flights originating in Japan), the higher fares apply. The per kilo fee differs beween Japan departures and others. Fo |
| First Class up to 40kg/88lb free; Business Class up to 30kg/66lb free | First Class up to 40kg/88lb free; Business Class up to 30kg/66lb free |
Reference
*If bag exceeds 203cm/80in or 32kg/70lb, or if total baggage weight is over 100kg/220lb, contact ANA in advance.
Please note: this list only includes ANA Airlines and not any code-share or partner flights. ANA Airlines flights serve these cities directly. Flights are available on ANA Airlines from each airport to all airports listed. These are not direct flights; multiple connections may be required.
- Auckland AKL Airport Flights
- Bangkok Suvarnabhumi BKK Airport Flights
- Beijing Capital PEK Airport Flights
- Chengdu Shuangliu International CTU Airport Flights
- Chicago O'Hare ORD Airport Flights
- Frankfurt FRA Airport Flights
- Fukuoka FUK Airport Flights
- Hamburg HAM Airport Flights
- Hangzhou Xiaoshan International HGH Airport Flights
- Hiroshima HIJ Airport Flights
- Ho Chi Minh Tan Son Nhat SGN Airport Flights
- Hong Kong HKG Airport Flights
- Honolulu HNL Airport Flights
- Incheon ICN Airport Flights
- Istanbul Ataturk IST Airport Flights
- Jakarta Soekarno-Hatta CGK Airport Flights
- Kitakyushu KKJ Airport Flights
- Kochi Ryoma KCZ Airport Flights
- Kumamoto KMJ Airport Flights
- London Heathrow LHR Airport Flights
- Los Angeles LAX Airport Flights
- Mt Fuji Shizuoka FSZ Airport Flights
- Munich MUC Airport Flights
- Nagasaki NGS Airport Flights
- New York Kennedy JFK Airport Flights
- Niigata KIJ Airport Flights
- Oita OIT Airport Flights
- Okayama OKJ Airport Flights
- Osaka Itami ITM Airport Flights
- Osaka Kansai KIX Airport Flights
- Palmdale Regional PMD Airport Flights
- Paris de Gaulle CDG Airport Flights
- Prague Vaclar Havel PRG Airport Flights
- San Francisco SFO Airport Flights
- San Jose Mineta SJC Airport Flights
- Seattle Tacoma SEA Airport Flights
- Sendai SDJ Airport Flights
- Shanghai Hongqiao SHA Airport Flights
- Shanghai Pudong PVG Airport Flights
- Singapore Changi SIN Airport Flights
- Taiwan Taoyuan TPE Airport Flights
- Tokyo Haneda HND Airport Flights
- Tokyo Narita NRT Airport Flights
- Toronto Pearson YYZ Airport Flights
- Washington Dulles IAD Airport Flights
