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Rio de Janeiro Galeao Airport ( GIG ) Terminal Map # Fast food, restaurants, stores, cafes, bars
NOTE: A new state-of-the-art Operation Control Center controls all operational teams, inluding the airport apron - a first in Latin America. The Airport operator plans to continue making investments in services and infrastructure up to year 2039.
International Arrivals of non-Brazilian citizens: Expect a 2-hour transfer procedure: You will go through passport control (30 minutes); then claim your bags and proceed to the Customs area; thereafter go to your connecting airline desk; after completion of formalities there, proceed to your connecting gate. Automated passport clearance kiosks are now available to fBrazilians above age 18. Also, BCBP (bar-coded boarding pass) technology is now available.
Passengers transferring to Santos Dumont Airport should take Express Bus 2145 (operated by Real Auto Onibus), which runs via Central Bus Station & downtown every 20 mins, 5:30am-10:30pm. Bus ticket counters are in the arrivals area of both terminal.
Terminal 1 of RIOgaleao Airport, shaped in a half circle with 4 levels, is presently served by Aerolineas Argentinas, Air France, Alitalia, Avianca, Azul, British, Condor, Copa, Flyways, GOL, Iberia, & KLM. Diverse banking facilities are are available on every level with bank branches, currency exchange & cash machines (Bradesco, Banco do Brasil, Safra banks).
Level 0 of T1 is the Arrivals level with entrance/exit doors A - H (east to west) with three baggage claim areas (. Center doors D & C lead to international arrivals with banking facilities, a post office, rental car and Information counters and duty-free shops. The VIP lounge is near entrance A. Level 1houses Immigration Service Station, Information counters (tel. (+21 3398-4526 or 27), ANAC, Anvisa, Riotur Desk, some food & drink establishments at the food court, & shops & duty-free stores; currency exchange, bank branches, ATM cash machines, post office, rental car desks, baggage wrapping, lost & found, pharmacy, first aid station & baby changing rooms.
Level 1 of T1 is the Departure /check-in level - reached from doors A - E (east to west) - connecting at south-west end to T2, and leading outside to A - H. Doors A & B lead to airline check-in facilities (presently only Flyway), to duty-free area at east, and to the official Rio 2016 shop next to the water fountain after check-in. Check-in facilities include traditional airline counters and the latest technology in self-service kiosks.
- International Departures is reached between doors B & C, with a Delta Express counter between the water fountain and Azul counter. Other amenities include the Galeao Coffee shop, the Suplicy Cafes Especiais, and an information counter next to the escalator.
- Domestic Departures can be reached from doors C - E ; while check-in facilities are reached from doors C, D, & E. At D & C entrance is the official Rio 2016 Loja, military police, &'Mais pipoca'. To the left is the ater fountain with lockers, True Star & Loft, while past th escalator are Soral, Hudson News, Via Boho & Cafe Palheta & 'Last Call. . Near entrance E is the 365 Deli, 'Havanna', & Galeao Coffee Shop. Past check-in facilities is the baby-care facility and access to Terminal 2. Across from the water fountains are Brasil Rio, Hudson News, Casa do Pao de Queijo, 365 Deli, Salch & Pao. Past 'Last Call' store are Hudson News, Fantasia Store, FOM, Editora Globo, Galeao Coffee Shop, and water fountains with Espaco Sushi in the center. The counters for Linx hotel and Premium Bus (Auto Onibus) are also on level 1.
Level 2 of T1 is houses shops, restaurants, banks & sleeping facilities: The East end has the passport control, with sleeping pods, Rio Airport Hotel, first aid, chapel, Demoissel, in the center Chilibeans, banking facilities, O Boticario, Werner Coiffeur, and to the west Itao bank, Bande de Brasil, & Caixa Economica Federal ATM
The Mezzanine level of T1 offers various banking facilities, a pharmacy, a hairdresser, the Rio Airport Hotel, and the VIP Lounges of Air France and Pro Air.
Terminal 2 of RIOgaleao Airport - shaped in a half circle and three levels and gates 22 - 39 - is presently served by Air Canada, American, Delta, Edelweiss, Emirates, LATAM, Lufthansa, Passaredo, TAAG TAP & United airlines.
The Ground level of T2 is the Arrivals level* with entry/exit doors A & B (east) and C & D (at west - housing a large duty-free area). It is divided into separate areas for domestic (east) & international (west) arrivals - with separate baggage claim and Federal inspection /Customs (Area Alfandega), and offers currency exchange, couners for rental cars, transportation, & Hotel Linx countes offers at its center the 'Welcome center, . While some food & drink and duty-free outlets are on this level, most are located on the Mezzanine level. The new Welcome Center at the Arrival area is served by a trilingual staff - is a one-stop information center for City, Airport, City and transportation inquiries.
*NOTE: check-in areas for American Airlines & TAM are on the Ground level, at the east end; nearby is ANAC and Lost & Found. and Anvisa
The Mezzanine level of T2 offers food & drink and stores, banking facility, access to the parking garages, and duty-free stores.
Level 2 of T2 is the Departures level - with entry/exit doors A - D - is the airline check-in level (except for American & TAM airlines at ground level) - the center of which houses Check-in D, E & F.
- For domestic flights (at east) enter Door A leading to check-in C, B & A. After checking in and completing security check, proceed to the domestic departure hall housing food & stores, including duty-free, with acccess to the boarding area and domestic boarding gates 25-32
- For international flights (at west) enter door C or D with security check, passport control and access to the boarding area and international boarding gates 11-43 2. After checking in, and completing security check, proceed to the international departure halls housing food & stores, including duty-free, with acccess after security & passport check to the boarding area and international boarding gates 11-43.
NOTE: Passengers whose gate assignments are between gates 45 - 62 need to head for the South Pier which connects near gate B43 to South Pier's gates C44-C62 (gates 51-62 being at its north end.)
The South Pier opened in Spring 2016, with 26 boarding bridges (3 of them for large aircraft), gates 44-62, child care stations, an 8,000 sq.meter Duty-free area, 14 conveyors, 14 elevators, 6 escalators and a 6,000 sq.meter area for VIP rooms. Gates 51-62 are at its north end
VIP Lounges at both terminals & South Pier:
- Priority Pass passengers may use the American Airlines Admirals Club at T1, level 3, post-security, and at T2 which has two AA lounges.
- TAM's VIP Lounge is in the international departures area, which also houses Smiles VIP International Lounge.
- Plaza Premium luxury lounges are independent pay-in lounges: two are available at domestic & international departures and one is available at South Pier.
Important Telephone Numbers:
For Information call (21) 3814-7224 /7544 for Arrivals or ; (b) (21) 3814-7246 /7700 for Departures.
For Baggage storage call Malex do Brasil at (21) 3398-3141
For Lost & Found inside the terminals call (a) Terminal 1 (21) 3398-4152 or 3044; (b) Terminal 2 (21) 3398-2013.
For Parking information call (1) 3398-2142.