Auckland AKL Airport Terminal Map Overview

Main Terminal / Concourses at Auckland AKL Airport

Terminal Layout & International Arrivals & Transfers, Pickup & Dropoff, & Terminal details:

Auckland Aiport has two passenger terminals - the  Domestic Terminal on Andrew McKee Avenue and the International Terminal on Ray Emery Drive
, linked together by an inter-terminal open-air walkway (follow blue & white line), a 10-minute walk, and by a free inter-terminal bus which runs every 15 minutes, 5am-10:30pm. 
The Airport's extensive retail renovations has earned the Airport an Excellence Award in Retail Property.

International arrivals offers a transit & transfer point, border agencies, tax & duty-free shop, currency exchange, Information desk, baggage claim area, and an international transfers & transit area.
International Arrivals not transferring to another flight need to present at the Immigration counter return ticket and evidence of sufficient funds while spending time in New Zealand.  Whether you will need to show a visa depends on your country (open: Thereafter proceed to collect your bags, exit to where your passenger arrival card will be checked, and then pass through Customs (toll-free phone 0800 428 786; or +64 8 300 5399) & quarantine inspection. If transferring thereafter to another domestic or internatinal flight, note:
1. Transferring from an international to a domestic flight: (Whe making airline reservations, allow for a three hours transfer). Go to the domestic transfer desk after collecting your bags and clearing Customs at the ground level of the International terminal - bags will only be re-checked in up to 1 hr prior to domestic departure.  For bags exceeding 20 kg or carry-on exceeding 7 kg, extra charges apply.  Look at Airport map in the Terminal for transfer.
2. Transferring from an international to another international flight:  Proceed to the International Transfer screening point (next to arrival gate 2), go through security check,  then to the transfer desk on level 2 (see airport maps inside the terminal) whereupon you have access to all  departure facilities, including showers & duty-free shops, and to your connecting gate.

Picking up/ dropping off a passenger at the Airport: Opposite Check-in of the International Terminal, at Rey Emery Drive, is a marked zone.

TERMINAL DETAILS:  Note that construction to extend and combine both terminals into one integrated terminal will be ongoing for some time to come (see NOTE below).

The International Terminal:  To accommodate the growing amount of Asian passengers, multi-language Flight Information boards have been installed, and the  International Terminal's directional signs now include Chinese text. Mandarin-speaking trained volunteers are making the terminal round to assist passengers.
The ground level is for arrivals & check-in, with check-in Zones A through E and rental car desks, currency exchange, ATM machine, baggage service, travel agent & Visitor center, food & drink establishments & some shops;
Level 1 houses the newly opened departure retail space offering brand-name shopping, food & drink establishments both in pre- and post-securiy areas (with the landside food court adding more eateries & food choices), along with ATMs, chapel/ Muslim prayer room, smoking area, first aid station, free showers, internet service (free for 30 mins), mailbox and Information counter, as well as access to the Pier with gates 1-10 (straight ahead; gates 1 & 3 require lift from the pier's center), and gates 15-16 are to the right of the pier (a 1-minute walk). At the end of Pier A  is the newly opened Gate 10 with dual boarding capability (able to support larger aircraft).
The new Emirates Lounge accommodates 220 persons and offers exceptional luxury services.
The new Emperor Lounge received recently both internatioal recognition in global survey - and a 'Highly Commended' award.

The Domestic Terminal recently completed its first phase of renovation. Currently, it houses near doors 2 & 3 Air New Zealand's check-in counters and near doors 7/8 JetStar check-in counters.  After security check you get to gates 22-33 & the Koru Lounge, as well as to gates 20-21& the Akarana Lounge, and to gates 34-48 at opposite side. 
Major rental car agency counters are located in the BusinessExpress garage, reached by overhead walkway.
Services and amenities include Travelex, Visitor Center, the Akarana Lounge, Koru Valet Parking, & Skyway Valet parking, as well as food & drink and retail concessions. The new conference center is near the Air New Zealand check-in counter, offering four meeting rooms of varying capacities & equipment, with full catering available (contact the function coordinator at 2568924).

NOTE: Construction Progress of converting the two terminals into one Integrated Terminal:  Phase 1 construction (a 90-meter extension of the international baggage hall with an additional baggage belt) has been completed.   In the following phases of construction - intended to be done up to 2025 (including a second runway) - the single terminal should eventually have three concourses & 94 aircraft parking spaces.

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