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Type Name Terminal Location
RestRooms Restrooms Intl Terminal First Floor
ATM ATM Intl Terminal 4
Store Relay Domestic Terminal Jetstar check-in
Store Canon Intl Terminal First Floor
Bar Flight Bar Intl Terminal First Floor
Store Caol Ila Domestic Terminal First Floor
Store Relay Intl Terminal First Floor
Store Beats Intl Terminal First Floor
RestRooms Restrooms Intl Terminal First Floor
Restaurant Dunkin' Donuts Domestic Terminal Food Court
RestRooms Restrooms Intl Terminal First Floor
Store Aramis Intl Terminal First Floor
Restaurant McDonald's Domestic Terminal Food Court
ATM ATM Domestic Terminal Food Court
Cafe Long White Cafe Intl Terminal Ground Floor
Store Around NZ Intl Terminal First Floor
Restaurant Hayama Sushi Domestic Terminal Food Court
Restaurant Dunkin' Donuts Domestic Terminal Food Court
Store Kiwi Discovery Intl Terminal First Floor
ATM ATM Intl Terminal First Floor
Store 24/7 Convenience Store Intl Terminal Ground Floor
ATM ATM Intl Terminal Ground Floor
Store Caol Ila Intl Terminal First Floor
Restaurant Sumo Salad Domestic Terminal Food Court
Restaurant Dunkin' Donuts Intl Terminal Ground Floor
Cafe Bookmarque Intl Terminal Frist Floor
Store Relay Intl Terminal Ground Floor
ATM ATM Domestic Terminal Jetstar check-in
Store 100% Pure New Zealand Honey Intl Terminal First Floor
RestRooms Restrooms Intl Terminal First Floor
Store Beau Joie Intl Terminal First Floor
Restaurant The Bach Alehouse Domestic Terminal Domestic Arrivals
ATM ATM Intl Terminal Ground Floor
Restaurant Shaky Isles Intl Terminal First Floor
Store Artport Intl Terminal First Floor
RestRooms Restrooms Intl Terminal Ground Floor
RestRooms Restrooms Domestic Terminal 22
Restaurant Subway Intl Terminal First Floor
Restaurant Hayama Sushi Intl Terminal Frist Floor
Store Travelpharm Intl Terminal First Floor
Store Aveda Intl Terminal First Floor
Store Aelia Duty Free/Relay Intl Terminal First Floor
RestRooms Restrooms Intl Terminal First Floor
ATM ATM Intl Terminal Ground Floor
Restaurant Hayama Sushi Intl Terminal First Floor
Store Relay Intl Terminal First Floor
Store Hub Convenience Domestic Terminal 33
RestRooms Restrooms Domestic Terminal Air NZ Baggage Claim
Restaurant Macs Down Under Bar & Café Intl Terminal First Floor
Restaurant Shaky Isles Domestic Terminal 31
Cafe Retro Espresso Intl Terminal Ground Floor
Store 1Above Intl Terminal Frist Floor
Store Carry On Intl Terminal Ground Floor
Bar Tank Juice Bar Domestic Terminal Domestic Arrivals
Store Ariki Intl Terminal First Floor
Store Sunglass Hut Intl Terminal First Floor
Store Merino Discovery Intl Terminal First Floor
ATM ATM Domestic Terminal Food Court
Store Bobbi Brown Intl Terminal First Floor
Store Beachculture Intl Terminal First Floor
Airline Lounge Emperor Lounge Intl Terminal
Cafe Take Off Espresso Domestic Terminal Food Court
Cafe Atomic Long White Café Intl Terminal Ground Floor
Store Eye Love Auckland Intl Terminal First Floor
Store Cable Bay Domestic Terminal First Floor
Store Apple Intl Terminal First Floor
Store TravelPharm Domestic Terminal First Floor
Store The Loop Duty Free Intl Terminal First Floor
Bar 1958 Bar & Eatery (Blue Bar) Intl Terminal First Floor
Restaurant Silk Road Intl Terminal First Floor
ATM ATM Intl Terminal First Floor
Store Think New Zealand Intl Terminal First Floor
Store Victoria's Secret Intl Terminal First Floor
Cafe Retro Espresso Intl Terminal Ground Floor
Store Relay Intl Terminal First Floor
Store Kiehls Intl Terminal Ground Floor
RestRooms Restrooms Intl Terminal Ground Floor
Store Balvenie Intl Terminal First Floor
ATM ATM Intl Terminal Ground Floor
Restaurant Burger King Intl Terminal First Floor
Store Adidas Intl Terminal First Floor
Store Ecoya Intl Terminal First Floor
Store Aelia Duty Free Intl Terminal First Floor
RestRooms Restrooms Intl Terminal First Floor
RestRooms Restrooms Domestic Terminal Food Court
Store Icebreaker Intl Terminal Frist Floor
Restaurant McDonald's Intl Terminal Ground Floor
Store M.A.C Intl Terminal First Floor
RestRooms Restrooms Intl Terminal Ground Floor
Store Sunglass Hut Domestic Terminal 22
Store Boh Runga Intl Terminal First Floor
Store The Loop Duty Free Intl Terminal First Floor
Bar Tank Juice Bar Intl Terminal First FLoor
Store Kiwi Discovery Intl Terminal First Floor
Restaurant Wishbone Domestic Terminal Domestic Arrivals
Cafe Retro Espresso Domestic Terminal Jetstar check-in
Store Alaia Intl Terminal First Floor
Store Tech2go Intl Terminal First Floor
Cafe Espresso Plus (Velluto Cafe) Domestic Terminal Jetstar check-in
Store Telecom Intl Terminal Ground Floor
Store Benefit Intl Terminal First Floor
Store Casio G-Factory Intl Terminal First Floor
Cafe The River Café Domestic Terminal Food Court
Store Bundaberg Intl Terminal First Floor
Store Carry On Domestic Terminal Door 3
Cafe KFC Intl Terminal First Floor
Store Saben Intl Terminal First Floor
Store TravelPharm Intl Terminal First Floor
RestRooms Restrooms Intl Terminal Ground Floor
Store Walker & Hall Intl Terminal First Floor
Store Vodafone Intl Terminal Ground Floor
Store All Blacks Intl Terminal First Floor
Store Comvita Intl Terminal First Floor
Store Around NZ Intl Terminal Frist Floor
Restaurant McDonald's Intl Terminal First Floor
RestRooms Restrooms Domestic Terminal Jetstar check-in
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Auckland AKL Terminal Map AKL Domestic Terminal AKL Intl Terminal

MAIN TERMINAL / CONCOURSES AT Auckland AKL

Terminal Layout & International Arrivals & Transfers, Pickup & Dropoff, & Terminal details:

Auckland Aiport has two passenger terminals - the  Domestic Terminal on Andrew McKee Avenue and the International Terminal on Ray Emery Drive
, linked together by an inter-terminal open-air walkway (follow blue & white line), a 10-minute walk, and by a free inter-terminal bus which runs every 15 minutes, 5am-10:30pm. 
The Airport's extensive retail renovations has earned the Airport an Excellence Award in Retail Property.

International arrivals offers a transit & transfer point, border agencies, tax & duty-free shop, currency exchange, Information desk, baggage claim area, and an international transfers & transit area. International Arrivals not transferring /or tansferring:
   - not transferring to another flight
need to present at the Immigration counter return ticket and evidence of sufficient funds while spending time in New Zealand.  Whether you will need to show a visa depends on your country (open: immigration.gov.nz/). Thereafter proceed to collect your bags, exit to where your passenger arrival card will be checked, and then pass through Customs (toll-free phone 0800 428 786; or +64 8 300 5399) & quarantine inspection. If transferring thereafter to another domestic or internatinal flight, note:
  - Transferring from an international to a domestic flight: (Whe making airline reservations, allow for a three hours transfer). Go to the domestic transfer desk after collecting your bags and clearing Customs at the ground level of the International terminal - bags will only be re-checked in up to 1 hr prior to domestic departure.  For bags exceeding 20 kg or carry-on exceeding 7 kg, extra charges apply.  Look at Airport map in the Terminal for transfer.
  - Transferring from an international to another international flight:  Proceed to the International Transfer screening point (next to arrival gate 2), go through security check,  then to the transfer desk on level 2 (see airport maps inside the terminal) whereupon you have access to all  departure facilities, including showers & duty-free shops, and to your connecting gate.
Picking up/ dropping off a passenger at the Airport: Opposite Check-in of the International Terminal, at Rey Emery Drive, is a marked zone.
Note:
Tourist nformation:  The i-Site information center is located on the ground level (Arrivals). Open daily, 6am-10pm. Tel. +64 9 365 9925 / fax 256 8942;  e-mail: air_int@aucklandnz.com

TERMINAL DETAILS: 
- Currently work on the terminal extension & integrating both terminals into one Integrated Terminal is ongoing (see NOTE* below).
- Recently, 9 SmartGates of the latest technology were installed featuring passport & emigration checks. Departing passengers scan passport & step up to biometric scanner. 29 new gates will be completed between year-end 2016 and summer 2017).

The International Terminal
:  To accommodate the growing amount of Asian passengers, multi-language Flight Information boards have been installed, and the  International Terminal's directional signs now include Chinese text. Mandarin-speaking trained volunteers are making the terminal round to assist passengers.
  - The ground level with doors 2 - 8 (west to east and Doors 1 & 11 on opposite ends) is for arrivals & check-in, with check-in Zones A through E and rental car desks, currency exchange, ATM machine, baggage service, travel agent & Visitor center, food & drink establishments & some shops;
  - Level 1 houses the newly opened departure retail space offering brand-name shopping, food & drink establishments both in pre- and post-securiy areas (with the landside food court adding more eateries & food choices), along with ATMs, chapel/ Muslim prayer room, smoking area, first aid station, free showers, internet service (free for 30 mins), mailbox and Information counter, as well as access to the Pier A.
  - Pier A - (a) with gates 1-16, 16A,16B (straight ahead;  (b) gates 1 & 3 require lift from the pier's center), and (c) gates 15-16 are to the right of the pier (a 1-minute walk). At the end of Pier A  is the newly opened Gate 10 with dual boarding capability (able to support larger aircraft).
     The new Emirates Lounge accommodates 220 persons and offers exceptional luxury services.
     The new Emperor Lounge received recently both internatioal recognition in global survey - and a 'Highly Commended' award.
New duty-free retailers Aer Rianta International (trading as 'The Loop Duty Free') and LS Travel Retail Pacific (trading as 'Aelia Duty Free'  will enhance paseger shopping experience.
Completed/ soon to be completed work on the Terminal expansion & upgrade projects: In Dec. 2016  the reconfigured landside 'farewell' area, expanded security screening & processing area, and first half of the two duty-free shops. By May 2017: the remaining half of the two anchor duty-free shops, and first half of new passenger lounge & retail hub.

The Domestic Terminal recently completed its first phase of renovation. Currently, it houses near doors 2 & 3 Air New Zealand's check-in counters and near doors 7/8 JetStar check-in counters.  After security check you get to gates 22-33 & the Koru Lounge, as well as to gates 20-21 and the Akarana Lounge, and to gates 34-48 at opposite side. 
Major rental car agency counters are located in the BusinessExpress garage, reached by overhead walkway.
Services and amenities include Travelex, Visitor Center, the Akarana Lounge, Koru Valet Parking, & Skyway Valet parking, as well as food & drink and retail concessions. The new conference center is near the Air New Zealand check-in counter, offering four meeting rooms of varying capacities & equipment, with full catering available (contact the function coordinator at 2568924).

* NOTE: Construction Progress of converting the two terminals into one Integrated Terminal:  Phase 1 construction - a 90-meter extension of the international baggage hall with an additional baggage belt - has been completed.  Phase 2, the International Departure area expansion, is to be completed by late 2017.  Construction phases thereafter continue into 2025.