Main Terminal / Concourses at Burbank Bob Hope BUR Airport
The Main Terminal at Bob Hope Burbank Airport is divided onto a center core, and 'Terminals' A & B and either side (referred to as Terminal A Gates (to the right) and Terminal B Gates (to the left). While ticket counters are divided between Delta Connection & United at the B side, and Alaska, JetBlue, US Airways & Southwest at the center core.
The Main terminal offers customer servcice, parking pay stations, information kiosk, ATM machines, lost & found, police station, hotel/motel phone center, a news stand and ticket counters 1-4 (but refer to NOTE below). Outside of the Main terminal is the ground transportation and the Valet Center.
Terminal A houses a baggage claim area, airline ticket counters 1 to 4 for Southwest, US Airways, JetBlue & Alaska; Express parking pay stations for Valet & Self-Parking; and past the security checkpoint, gates A1 to A9.
Terminal B houses the baggage claim area; rental car counters, airline ticket counters 5 & 6 (but refer to NOTE below) for Delta Connection, & United Express; customer and disabled services; rental car counters; Express parking pay stations for Valet & Self-Parking; and past the security checkpoint gates B1 to B5.
Other amenities and services inside the passenger terminal include free WiFi internet access throughout; food & drink and retail concessions, services for the disabled, and customer services (Lost & Found, ATM machines, hotel/motel phone center, and outside pet relief area.
NOTE: From now through some time in 2013, both terminals A & B will be changed over from proprietary computer systems owned by separate airlines, to CUPPS (common-use passenger processing systems) - which will then permit airlines to operate at all gates & counters, affording for more flexibility to adjust at peak demand periods.
For passengers, all kiosks in the terminal will allow check-in for all airlines.
The lineup at A & B sides will have for each one dual position ticket counter & two dual head ticket counters next to it.
Dual-Head CUPPS Counters are attended by one person with a computer serving two persons.
The Main terminal offers customer servcice, parking pay stations, information kiosk, ATM machines, lost & found, police station, hotel/motel phone center, a news stand and ticket counters 1-4 (but refer to NOTE below). Outside of the Main terminal is the ground transportation and the Valet Center.
Terminal A houses a baggage claim area, airline ticket counters 1 to 4 for Southwest, US Airways, JetBlue & Alaska; Express parking pay stations for Valet & Self-Parking; and past the security checkpoint, gates A1 to A9.
Terminal B houses the baggage claim area; rental car counters, airline ticket counters 5 & 6 (but refer to NOTE below) for Delta Connection, & United Express; customer and disabled services; rental car counters; Express parking pay stations for Valet & Self-Parking; and past the security checkpoint gates B1 to B5.
Other amenities and services inside the passenger terminal include free WiFi internet access throughout; food & drink and retail concessions, services for the disabled, and customer services (Lost & Found, ATM machines, hotel/motel phone center, and outside pet relief area.
NOTE: From now through some time in 2013, both terminals A & B will be changed over from proprietary computer systems owned by separate airlines, to CUPPS (common-use passenger processing systems) - which will then permit airlines to operate at all gates & counters, affording for more flexibility to adjust at peak demand periods.
For passengers, all kiosks in the terminal will allow check-in for all airlines.
The lineup at A & B sides will have for each one dual position ticket counter & two dual head ticket counters next to it.
Dual-Head CUPPS Counters are attended by one person with a computer serving two persons.
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