Calgary Airport (YYC) Terminal Map
Main Terminal / Concourses at Calgary YYC Airport
Passenger Terminal Layout of Calgary International Airport and Formalities regarding Flight Transfers:
NOTE: Calgary Airport is one of Canada's Airport with U.S. Customs Clearance and US Transfer Baggage.
Calgary International Airport has one three-level passenger terminal offers an abundance of shopping and eating facilities, as well as a host of amenities and services (alltogether there are 135 shops & services available!). For general information call toll-free 1-877-254-7427 /fax (403) 735-1281. White-hat volunteers who make their round at the terminal, will be happy to answer your inquiries and concerns.
Level 1 of the passenger terminal is the Arrivals level. Its rental car center is across the street, in front of the Parkade. Inside are three clusters of baggage carousels, a meeting point , Customs, ticketing, Information, Visitor Reception Center, Kids Port & Express Pay Parking.
Level 2 of the passenger terminal is the Departures level. Outside of this level is a Valet Service and the rental car center. Inside are checkin counters, US customs, US Transfer Baggage, CanPass Enrollment center, currency exchange, ATM machine, GST Export Validation Center, Kids Port, Vacation Charter Center, Express Pay for parking; police, airport lounges (see below), a pharmacy & first-aid station.
The Departures level has presently three concourses; to the right is D, in the center is Concourse B/C and to the left is Concouse D:
Concourse D with gates D40-50, while gates D31-34 are adjacent to the Concourse, but on the departures level;
Concourse B /C with gates B20-25 & C25A, & C26-29;
Concourse A with gates A1-19. Note that LS Travel Retail North America and Boutique iStore Canada have opened an iStore at Concourse A offering a large selection of electronic hardware & accessories.
Level 3 of the passenger terminal is the Mezzanine level consisting of a Food Court, a skywalk to parking, an ATM machine, KidsPort, chapel, and access to Gates A1 to A19 on one side and gates B20 to B29 and C20 to C29 at the opposite side.
Airport Lounges:
The Maple Leaf Lounge is l at entrance to Concourse A;
Servisair Chinok Lounge is near entrance of Concourse D (it received 'Priority Pass Highly Commended Award' for service excellence.
Servisair Rocky Mountain Lounge is near Concourse B/C.
Formalities Regarding Transfers:
A. Procedures for Passengers Departing for, or Arriving from, the United States:
1. Passengers departing to the United States: It is recommended to arrive at least 3 hours before scheduled flight, particularly for flights departing 4-9am & 3-5pm and Holidays & Spring Break. Proceed to the US departures area.
2. Passengers arriving from the United States: Upon arrival at Calgary Airport, you go through Canadian Customs and check the illuminated display panels for your assigned carousel number, then proceed to the baggage claim area where you find baggage trolleys. Before proceeding to the public hall, present your customs declaration card to CBSA border services, where you might be directed for further manual inspection or search, if deemed necessary.
B. Flight Connection Procedures and Rules:
1. Flight connection from & to Canada: Just confirm your departure gate number on the flight screens. However, if you leave the restricted area, make sure to have your boarding pass with you and return timely to your gate.
2. Flight connection to/from Canada to the United States: (a) If your flight originated in Canada and you have a boarding pass for a flight to the U.S., follow US connections signs, go through security screening & proceed to U.S. Customs. Your checked baggage will be automatically transferred (US Customs may recall your baggage for manual inspection). (b) If your flight originated in the US and you have to take connecting flight to an international destination you can (i) go to the special international connections customs counter, should your airline offer the option of automatic transfer of your luggage; or (ii) pick up your luggage from the carousel, follow international arrivals procedures and then US departures procedures – if your airline doesn’t offer automatic transfer of your baggage.
3. Flight connection to/from Canada to International Destination: (i) If your flight originated in Canada and you have a boarding pass for a flight to an international destination, simply confirm your departure gate number on the display screens. However, if you leave the restricted area, make sure to have your boarding pass with you and return timely to your gate. If you don’t have a boarding pass, obtain one at your airline’s check-in counter. (ii) If your flight originated outside of Canada or the US & you need to connect to a Canada destination, clear Canadian Customs. Do pick up your baggage immediately after passing Customs, which you then take to the connecting flight counter. Thereafter follow normal Canadian departures procedures & pass through security checkpoint A. Any liquids over 100 ml must be put into your checked luggage.
4. Flight connection from an International flight to the United States: If your flight originated outside of Canada or the U.S. and you need to connect to a US destination, you have two options depending on whether your airline automatically transfers your baggage or not: (a) if it does, and you have a boarding pass to your connecting flight, proceed via a connecting flights corridor (avoiding Canadian Customs), go through US Customs and your checked baggage will be automatically transferred (US Customs, at their discretion, can recall your baggage for manual inspection). (b) if the airline does not offer auto transfer of your baggage, you have to pick it up from the carousel & follow first normal international arrivals procedures, then U.S. ones.
5. Flight connection from an International to an International Destination: If your flight originated outside of Canada or the US and you have to transfer to another international flight, you have two options, depending on your airline: (a) If your airline transfers your baggage automatically, go to the special international connections customs counter. (b) If your airline does not transfer your baggage automatically, pick up your baggage from the carousel, then follow then normal international arrivals procedures and thereafter international departures procedures.
NOTE: Calgary Airport is one of Canada's Airport with U.S. Customs Clearance and US Transfer Baggage.
Calgary International Airport has one three-level passenger terminal offers an abundance of shopping and eating facilities, as well as a host of amenities and services (alltogether there are 135 shops & services available!). For general information call toll-free 1-877-254-7427 /fax (403) 735-1281. White-hat volunteers who make their round at the terminal, will be happy to answer your inquiries and concerns.
Level 1 of the passenger terminal is the Arrivals level. Its rental car center is across the street, in front of the Parkade. Inside are three clusters of baggage carousels, a meeting point , Customs, ticketing, Information, Visitor Reception Center, Kids Port & Express Pay Parking.
Level 2 of the passenger terminal is the Departures level. Outside of this level is a Valet Service and the rental car center. Inside are checkin counters, US customs, US Transfer Baggage, CanPass Enrollment center, currency exchange, ATM machine, GST Export Validation Center, Kids Port, Vacation Charter Center, Express Pay for parking; police, airport lounges (see below), a pharmacy & first-aid station.
The Departures level has presently three concourses; to the right is D, in the center is Concourse B/C and to the left is Concouse D:
Concourse D with gates D40-50, while gates D31-34 are adjacent to the Concourse, but on the departures level;
Concourse B /C with gates B20-25 & C25A, & C26-29;
Concourse A with gates A1-19. Note that LS Travel Retail North America and Boutique iStore Canada have opened an iStore at Concourse A offering a large selection of electronic hardware & accessories.
Level 3 of the passenger terminal is the Mezzanine level consisting of a Food Court, a skywalk to parking, an ATM machine, KidsPort, chapel, and access to Gates A1 to A19 on one side and gates B20 to B29 and C20 to C29 at the opposite side.
Airport Lounges:
The Maple Leaf Lounge is l at entrance to Concourse A;
Servisair Chinok Lounge is near entrance of Concourse D (it received 'Priority Pass Highly Commended Award' for service excellence.
Servisair Rocky Mountain Lounge is near Concourse B/C.
Formalities Regarding Transfers:
A. Procedures for Passengers Departing for, or Arriving from, the United States:
1. Passengers departing to the United States: It is recommended to arrive at least 3 hours before scheduled flight, particularly for flights departing 4-9am & 3-5pm and Holidays & Spring Break. Proceed to the US departures area.
2. Passengers arriving from the United States: Upon arrival at Calgary Airport, you go through Canadian Customs and check the illuminated display panels for your assigned carousel number, then proceed to the baggage claim area where you find baggage trolleys. Before proceeding to the public hall, present your customs declaration card to CBSA border services, where you might be directed for further manual inspection or search, if deemed necessary.
B. Flight Connection Procedures and Rules:
1. Flight connection from & to Canada: Just confirm your departure gate number on the flight screens. However, if you leave the restricted area, make sure to have your boarding pass with you and return timely to your gate.
2. Flight connection to/from Canada to the United States: (a) If your flight originated in Canada and you have a boarding pass for a flight to the U.S., follow US connections signs, go through security screening & proceed to U.S. Customs. Your checked baggage will be automatically transferred (US Customs may recall your baggage for manual inspection). (b) If your flight originated in the US and you have to take connecting flight to an international destination you can (i) go to the special international connections customs counter, should your airline offer the option of automatic transfer of your luggage; or (ii) pick up your luggage from the carousel, follow international arrivals procedures and then US departures procedures – if your airline doesn’t offer automatic transfer of your baggage.
3. Flight connection to/from Canada to International Destination: (i) If your flight originated in Canada and you have a boarding pass for a flight to an international destination, simply confirm your departure gate number on the display screens. However, if you leave the restricted area, make sure to have your boarding pass with you and return timely to your gate. If you don’t have a boarding pass, obtain one at your airline’s check-in counter. (ii) If your flight originated outside of Canada or the US & you need to connect to a Canada destination, clear Canadian Customs. Do pick up your baggage immediately after passing Customs, which you then take to the connecting flight counter. Thereafter follow normal Canadian departures procedures & pass through security checkpoint A. Any liquids over 100 ml must be put into your checked luggage.
4. Flight connection from an International flight to the United States: If your flight originated outside of Canada or the U.S. and you need to connect to a US destination, you have two options depending on whether your airline automatically transfers your baggage or not: (a) if it does, and you have a boarding pass to your connecting flight, proceed via a connecting flights corridor (avoiding Canadian Customs), go through US Customs and your checked baggage will be automatically transferred (US Customs, at their discretion, can recall your baggage for manual inspection). (b) if the airline does not offer auto transfer of your baggage, you have to pick it up from the carousel & follow first normal international arrivals procedures, then U.S. ones.
5. Flight connection from an International to an International Destination: If your flight originated outside of Canada or the US and you have to transfer to another international flight, you have two options, depending on your airline: (a) If your airline transfers your baggage automatically, go to the special international connections customs counter. (b) If your airline does not transfer your baggage automatically, pick up your baggage from the carousel, then follow then normal international arrivals procedures and thereafter international departures procedures.
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