Calgary (YYC) Airport

Guest Services and Help

Change Airport

The Visitor Reception Center of YYC Airport is staffed by its White Hat Volunteers.

Information Kiosks are available throughout the Calgary International Airport and staffed by White Hat Volunteers, are to serve as greeting or information stations for arriving VIP’s, organizations and groups. The Kiosks are placed in four main arrival areas to ensure high visibility and easy access for arriving passengers.
The important role of the Volunteers extends to the world-famous White Hat Welcome Ceremony at the Airport, assisting with convention delegates and VIP’s, transporting people in the Club Car, answering questions at the different Kiosk locations and being Hosts in the Visitor Reception Center.

Information Booth
For events and attractions in Calgary please visit our information booth located on the first level. There you will find information on some of these following events and attractions:
* Calgary Stampede
* Calgary Flames
* Heritage Park
* Glenbow Museum
* Banff
* Lake Louise

OTHER SERVICES:

Coat and Luggage storage is available at the Information Booth on the arrivals level, across from carousel #4.
Open Mo-Su 6am-11pm; Fee: CA $1 - $5 per item, per day.

Airline Lounges
Maple Leaf Lounge
Penauille Servisair Chinook Lounge

Entertainment and Amusements Flippers
SpacePort

Health and Beauty
Cut & Jet Hair Salon
Mountainscape Medical Clinic
OraOxygen Wellness Spa
Pharmacy
Wellness Center

Misc. Services
Travelex Worldwide Money
Franklin's Shoe Shine
Wireless Internet Access
YYC Luggage Wrap Express
The UPS Store

The Lost and Found Department is located at the Information Center on Arrivals Level One opposite Baggage Carousel Four. Open 6am-11pm daily. Tel: 403-735-1449. e-mail: infodesk@yyc.com.
For articles lost on the airplane contact your airline.

Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.
Smoking is not allowed at YYC Airport.