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Baggage Claim at Charlotte Douglas CLT Airport

The baggage claim area is on the gound level of each terminal.

Baggage Carts / Skycap at Charlotte Douglas CLT Airport

Baggage cart rentals are provided by Smarte Carte. Carts rent for $2.00 each. Payment methods include coins, cash, American Express, Master Card, Visa and Discover. Locations include:
- Concourse B
- Concourse C
- Concourse D
- Baggage Claim Area
- Along upper level ticketing counter curbside
- Hourly Parking Deck

Upon request, airlines will provide an assistance cart to assist passengers in accessing different areas of the passenger terminal. Assistance carts can also be obtained through a Skycap.

Security at Charlotte Douglas CLT Airport

The TSA toll-free number is 1-866-289-9673;  email: TSA-ContactCenter@dhs.gov.  For prohibited items open http://www.tsa.gov/public/ 
For Global Entry info open cbp.gov.globalentry/about






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