Chattanooga Metropolitan (CHA) Airport

Guest Services and Help

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GUEST SERVICES AT CHA AIRPORT:

The Chattanooga Metropolitan Airport is open 4:30 a.m. – 12 a.m. (or the last flight of the day), seven days a week.

Operating hours for individual airline ticket counters vary depending on their flight schedules. Please contact your airline for their respective hours of operation.

For more information call (423) 855-2200.

Airport Paging - You may have an individual paged who is inside the airport terminal during normal Airport Authority business hrs; 8am-4:30pm EST, Mo-Fri - call (423) 855-2202.

ATM - First Tennessee Bank has an ATM located on the second level of the Airport next to the Gift Shop.

Courtesy Phone Center - in the baggage claims area of the terminal on the lower level, this service is free of charge and provides a direct connection to hotels and other services in the Chattanooga area.
Airport Lost and Found
Airport Lost and found is open from Monday to Friday from 8:00 AM onwards till up to 4:30 PM EST. It is located in the Dispatcher's Office at the second level to the right hand side of the security checkpoint. Passengers can contact at this number (423) 855-2204 to get in touch with them for their lost baggages.
PETS: Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly