• MDW Airport Contact
  5600 S Cicero Ave
  Chicago, IL 60638
  United States
  Phone: 1-800-832-6352
  Website for Chicago Midway Airport: http://www.ohare.com/midway/home.asp
  
  

• MDW Airport Overview
  Chicago Midway Airport (MDW) is 10 miles from downtown Chicago. It serves over 17 million travelers each year and is becoming one of the fastest growing airports in North America. MDW presently has three concourses, served by major airlines such as American, Continental, and Southwest. Chicago Midway Airport is readily accessible from Chicago's center in less than 30 minutes by Chicago Transit Authority (CTA) Orange Line buses, regional buses, downtown and suburban shuttles, and interstate highways. There is also an hourly shuttle between O'Hare International and Midway airports (7:00 am to 10:00 pm). Ample short- and long-term parking is available for indoor and outdoor parking. The six-story Midway Airport parking garage offers access to the new Midway terminal building. Chicago Midway provides great facilities and services, which include quality restaurants, cafes, gift and news shops, a business center, cash dispensers, police kiosks, and an interfaith chapel. Services for disabled travelers and for treating medical emergencies are also available. Concourse A houses the Battle of Midway Memorial and an SBD Dauntless dive bomber suspended from the ceiling. MDW World Airport Guide provides access to a complete selection of Midway Airport hotels. Utilize the discounts offered directly from the hotel, with the assurance of secure booking. Extra services include airport car rental, airport car parking, and flights to and from Chicago Midway Airport.

• Baggage Carts / Skycap at Chicago Midway MDW Airport
  Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.
  
  

• Baggage Claim at Chicago Midway MDW Airport
  Baggage Claim is located on the lower level of the new terminal building.
  
  

• Banking / ATM Services at Chicago Midway MDW Airport
  ATMs are located throughout the terminal and concourses, including near elevators.

• Currency Exchange at Chicago Midway MDW Airport
  Foreign Exchange Desks
  Several bureaux de change outlets are situated in various locations, providing easy access for currency exchange

• Business Services at Chicago Midway MDW Airport
  iFi connection is available at throughout most public areas. This includes gaterooms, food courts and other convenient locations:
  Concourse A, B, C and Food Court
  
  The Chicago Airport System is pleased to introduce Power Stations to Midway International Airport. These seated workstations with counter space and AC outlets provide travelers with a convenient area to recharge electronic devices such as laptops, cellphones, Blackberrys and MP3 players free of charge. Each are equipped with four to eight seating positions, and are located throughout the terminals at O'Hare and Midway International Airports. Each unit has a wheelchair accessible workstation.
  
  TERMINAL LOCATIONS & GATES
  Concourse A at GATE A3
  Concourse A at GATE A3
  
  For further information, please call Midway Airport Customer Service at 773-838-0600

• Concourses at Chicago Midway MDW Airport
  Chicago Midway Airport Terminals A, B and C
  
  Concourse A, gates, A1-A19, is served by Air Tran, Delta, Frontier, Northwest and Southwest Airlines
  
  Concourse B, gates B1-26, is served by Southwest Airline
  
  Concourse C, gates 1-3, is served by Continental Airline
  

• Emergency / Medical Services at Chicago Midway MDW Airport
  In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
  
  Medical Facilities
  Defibrillators are available in several locations, which are easily accessible from any point in the airport. These units are in cabinets directly linked to the City of Chicago's emergency medical services. For more information, call: +1 773 462 SAVE.
  
  UIC Medical Center:
  The University of Illinois at Chicago's Medical Center offers emergency treatment/urgent care, occupational medicine, and other services, including X-rays and immunizations. The Medical Center is located in Terminal Two on the upper level. Call 773-894-5100 for more information on their specific services.
  Hours are 7 a.m. to 7 p.m. Mon-Fri.; 9 a.m. to 5 p.m. Saturday and Sunday.

• Flight Information Monitors at Chicago Midway MDW Airport
  Flight Information monitors are located throughout the terminal and concourses.
  
  

• Interfaith Chapel / Religious Options at Chicago Midway MDW Airport
  The chapel is a peaceful oasis in a busy airport; a place for silent prayer, as well as a place for worship and liturgies; and a place to bow your head in prayer while lifting up your heart and spirit. Prayer books, rugs, rosaries, worship materials and Juma' ablution (wudu) facilities are also available.

• Internet Access at Chicago Midway MDW Airport
  iFi connection is available at throughout most public areas. This includes gaterooms, food courts and other convenient locations: Concourse A, B, C and Food Court
  
  The Chicago Airport System is pleased to introduce Power Stations to Midway International Airport. These seated workstations with counter space and AC outlets provide travelers with a convenient area to recharge electronic devices such as laptops, cellphones, Blackberrys and MP3 players free of charge. Each are equipped with four to eight seating positions, and are located throughout the terminals at O'Hare and Midway International Airports. Each unit has a wheelchair accessible workstation.
  
  TERMINAL LOCATIONS & GATES
  Concourse A at GATE A3
  Concourse A at GATE A3
  

• Lost & Found at Chicago Midway MDW Airport
  For items left on airplanes or gate areas, please contact your air carrier. her If you believe you left something in the passenger screening area, contact the local TSA office at 773-948-6148. For items left in other areas of the airport, contact 773-838-3003 (Chicago Police Department).
  
  Kiosks staffed by the Chicago Police Department are located on the secured upper level areas of the terminal. Any items lost in public areas of the airport are handled by them.
  Please contact the Transportation Security Administration on: +1 773 948-6370 for items left at security checkpoints

• Mail Center / U.S. Post Office at Chicago Midway MDW Airport
  Mailboxes are located throughout MDW airport.
  
  

• Main Terminal / Concourses at Chicago Midway MDW Airport
  CONCOURSES: Chicago Midway Airport is presently using three concourses (A, B, and C). Each serves several airlines and many destinations. The concourses contain restaurants, bars, newsstands, and shops, as well as Automated Teller Machines (ATMs). The 3 Concourses are served by the following airlines:
  
  Concourse A - Gates A1-A19: Frontier, Northwest, Southwest and Air Tran.
  Concourse B - Gates B1-B26: Southwest.
  Concourse C - Gates C1-C3: Continental

• People With Special Needs / Persons With Disabilities at Chicago Midway MDW Airport
  Getting from one point to another while traveling through an airport can be hectic, especially travelers with disabilities. The Chicago Airport System recognizes these needs and is committed to making passage through our airports as pleasant and convenient as possible.
  
  Wheelchair assistance is available from your airline. Please contact your airline in advance to make special arrangements.
  
  Midway International Airport Terminal Building, a three level facility, is equipped with ADA friendly features. All exterior sidewalks have sloping curb cuts for easy wheelchair access. Also, the terminal building has extra-wide automatic entry doors on both the upper and lower levels. There are also designated areas on the terminal roadways for active loading and unloading of passengers with disabilities. Parking restrictions on the terminal roadways are strictly enforced, therefore please do not park or leave an unattended vehicle in these designated spaces.
  
  Throughout the airport facility, restrooms, elevators, signage, telephones, restaurants, drinking fountains, and diaper changing facilities are in full compliance with the Americans with Disabilities Act.
  
  For additional access information please contact the Mayor's Office for People with Disabilities: (312)744-7050, TTY: (312)744-4964
  
  Elevators:
  Elevators located in the terminal building provide access to all passenger levels of the airport complex. All elevators have Braille and raised letters/numerals.
  
  Parking Facilities:
  The Midway Parking Garage is adjacent to the terminal building and has designated parking spaces for Motorist with disabilities located near each of the three elevator cores. Passengers should use the center core elevators to reach the third floor to access the pedestrian bridge to the terminal building.
  
  The Economy lots (Blue &Yellow) have designated parking near the entrances of each lot. Free shuttle buses, each equipped with wheelchair lifts provide transportation between the economy lots and the terminal every 15 minutes. For special assistance with parking accommodations please contact Standard Parking at (773)838-0756.
  
  Public Transportation/CTA Rapid Transit:
  The CTA Orange Line provides service between Midway International Airport and downtown Chicago. The hours of operation are 4:00am to 1:00am. The station is equipped with an elevator to take passengers with mobility impairments to and from the train platform. All stations en route to downtown Chicago are equipped with elevators. For additional Chicago Transit Authority information please contact: (312)836-7000 (312)836-4949 TTY Phone
  
  Rental Cars:
  Alamo, Avis, Budget, Dollar, Hertz and National rental car agencies provide hand-controlled vehicles for persons with mobility impairments. Agencies request notification 2-3 days prior to renting a car with adaptive equipment.
  
  Restaurants:
  All entrances to restaurants located in the airport are accessible to people using wheelchairs.
  
  Toilet Rooms:
  Toilet rooms located throughout the airport have wheelchair accessible facilities. These facilities have larger toilet stalls with grab bars and accessories including sinks with electronic sensors to operate the faucets and lower soap and paper towel dispensers.
  
  Family Assisted Care toilet rooms are also available for passengers that may require the assistance of a family member or care giver. The individual toilet rooms are spacious and provide total privacy.
  
  Service Areas - All of the aircraft boarding gates are equipped with a wheelchair lift. Passengers requiring wheelchair assistance can notify their airline to request wheelchair service to and from the gate areas. Please contact your airline in advance to make special arrangements.
  
  Taxicabs:
  The following Chicago taxicab and livery companies have wheelchair accessible services:
  
  American United Cab: 773-248-7600
  Blue Ribbon Taxi Association: 773-878-5400
  Dart Cab Company: 773-866-9200
  Flash Cab Company: 773-661-1444
  King Drive Cab: 773-487-9000
  Yellow Cab Company: 312-829-4222
  Limos R Us, Inc.: 773-792-9380
  SCR Livery Service: 773-768-7000
  
  Please call the individual cab or limo service to schedule a pick-up time.
  
  Telephone and TTY Phones:
  Telephones at Midway International Airport comply with federal guidelines and are fully wheelchair accessible. Each bank of pay telephones is equipped with an amplified handset telephone for hard of hearing users. Teletypewriters (TTY) are also located at designated locations throughout the terminal facility.
  
  Passenger Services at Midway International Airport:
  Getting around at any airport can be hectic. At Midway Airport, we understand the needs of travelers and provide a variety of special passenger services to make your visit to the airport pleasant and convenient. To arrange special accommodations for travelers with disabilities, contact the airline.
  
  Contact Information
  For more information, call:
  Midway Airport Customer Service
  773-838-0600
  
  

• Pets / Animals at Chicago Midway MDW Airport
  Animals are not permitted in the terminal at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
  
  

• Restrooms at Chicago Midway MDW Airport
  Restrooms are conveniently located throughout the terminal and concourses.
  
  

• Security at Chicago Midway MDW Airport
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ or http://www.ifly.com/airport-security
  
  Visas, Immigration, and Customs Information
  For detailed information on visa requirements, immigration, and customs, contact the consulate that relates to your destination. For official US immigration and customs information, visit http://customs.ustreas.gov/xp/cgov/travel.

• Smoking at Chicago Midway MDW Airport
  Midway is a smoke free environment.
  
  

• Travelers Assistance at Chicago Midway MDW Airport
  Help for Stranded Travelers Airport information, directions, and special assistance can be obtained at the Travelers & Immigrants Aid office. Located on the upper level of the terminal, the office is open from 8:30 am to 5:00 pm.

• Telephones at Chicago Midway MDW Airport
  Airport Ground Transportation 773-686-8040
  Airport Main Switchboard 773-686-2200
  City of Chicago Information 311
  City of Chicago, Department of Aviation, Customer Service, Toll-Free Hotline 800-832-6352
  Chicago Convention and Tourism Bureau 1-877-CHICAGO
  O'Hare Hilton Hotel 773-686-8000
  Standard Parking - Customer Service Hotline 773-686-7530
  Travelers Aid 773-894-2427 TTY (Telephones for Hearing Impaired) 773-601-8333
  U.S. Customs and Border Protection (CBP) 773-894-2900
  UIC Medical Center 773-894-5100
  

• Guest Services at Chicago Midway MDW Airport
  Airport Guest Services, Airport Information and Travelers Assistance
  Travelers can obtain assistance from the Travelers & Immigrants Aid office located on the upper level of the terminal.
  
  Contact Information
  For more information, call:
  Midway Airport Customer Service: 773-838-0600
  City of Chicago Information: 312-744-4000
  City of Chicago, Police Department: 773-838-3003
  Parking Information Hotline: 773-838-0756
  
  

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