Main Phone 001 323 6538088
Additional Phones 001 773 6018800
Online check-in & baggage payment Online check-in, including onboard food order, is available. However, you have to check in (register) your baggage in person.
Carry-on Baggage Rules & Fees 1. Onboard luggage is referred to as 'unregistered baggage'. Economy & Business Class passengers can take onboard one carry-on bag, while Busines Class passengers are entitled to two. Baggage cannot exceed 20x40x55cm or 5kg. 2. You may carry a digital camera, MP3, mobile phone, mobile phone charger, CD player and laptop, hair dryer etc., placed into the carry-on baggage with prior showing and explanation to the security officer.
Checked Baggage Rules & Fees 1. Baggage can only be accepted for registration on day of departure. 'Registered Baggage' refers to checked baggage. 2. Flights to U.S.A.: You need to either keep you bags unlocked or use a special lock which the TSA officials can open for inspection. 3. While the piece system (per bag) is applied to the USA, Canada & Europe, the weight system (per kg) applies to all other destinations. If piece system applies, free baggage allowance should be no greater than 40x60x100cm or 200 linear cm. Children over 2 years pay full fare and are entitled to adult baggage allowances. 4. The overweight baggage charge are based on 1.5 percent of economy class airfare on the day when overweight baggage ticket is issued.
Baggage Rules & Fees by Destination
| Destination | Flights to/from USA & Canada |
| Linear dimensions/weight | 158cm/62in and 23kg/50lb |
| Regular size & weight fees | Economy: First 2 bags free |
| Overweight fees | 23-32kg 900 yuan, $110; 32-45kg 2,700 yuan, $300 |
| Oversized fees | 158-203cm 900 yuan, $110; over 203cm 2,700 yuan, $330 |
| Premium Economy | first 2 bags free |
| Business Class | first 3 bags free |
| CSN Sky Pearl Club Silver or Gold card members | first 4 bags free |
| Infant paying 10 percent of adult fare | one bag up to 115cm and up to 10kg. Also a cradle or collapsible stroller may be added if space allows. |
| Destination | Flights to/from Europe |
| Linear dimensions/weight | 158cm/62in and 23kg/50lb |
| Regular size & weight fees | Economy: first bag free; second bag from Europe: EUR 55; bags 3+ EUR200 each; from other countries same in US $ |
| Overweight fees | 23-32kg 100 EUR/$100 |
| Oversized fees | Over 158cm 300 EUR/$300 |
| Premium Economy | first 2 bags free; each bag thereafter EUR/$200 each |
| Business Class | first 3 bags free; each bag thereafter EUR/$200 each |
| CSN Sky Pearl Club Silver or Gold card members | first 4 bags free; each bag thereafter EUR/$200 each |
| Infant paying 10 percent of adult fare | one bag up to 115cm and up to 10kg. Also a cradle or collapsible stroller may be added if space allows. |
| Destination | Flights to All Destinations (other than USA, Canada & Europe) |
| Linear dimensions/weight | Weight concept applies and allowance depends on class. |
| Regular size & weight fees | Economy class up to 20kg free |
| Overweight fees | Overweight charges based on 1.5 percent of economy class fare on issue date of overweight bag ticket. |
| Oversized fees | 150-203cm |
| First Class | up to 40kg free |
| Business Class up to 30kg free | Business Class up to 30kg free |
| Infant paying 10 percent of adult fare | one bag up to 115cm and up to 10kg. Also a cradle or collapsible stroller may be added if space allows. |
Please note: this list only includes China Southern Airlines and not any code-share or partner flights. China Southern Airlines flights serve these cities directly. Flights are available on China Southern Airlines from each airport to all airports listed. These are not direct flights; multiple connections may be required.
- Amsterdam Schiphol AMS Airport Flights
- Bangkok Suvarnabhumi BKK Airport Flights
- Beijing Capital PEK Airport Flights
- Centrair NGO Airport Flights
- Chengdu Shuangliu International CTU Airport Flights
- Hiroshima HIJ Airport Flights
- Hong Kong HKG Airport Flights
- Incheon ICN Airport Flights
- Kitakyushu KKJ Airport Flights
- Los Angeles LAX Airport Flights
- Manilla Ninoy Aquino MNL Airport Flights
- New Delhi IndiraGandhi DEL Airport Flights
- Niigata KIJ Airport Flights
- Palmdale Regional PMD Airport Flights
- Perth PER Airport Flights
- Rome Leonardo da Vinci FCO Airport Flights
- Sendai SDJ Airport Flights
- Singapore Changi SIN Airport Flights
- Sydney Kingsford Smith SYD Airport Flights
- Tokyo Narita NRT Airport Flights
- Zurich ZRH Airport Flights
