Cleveland Hopkins CLE Airport Terminal Map Overview

Main Terminal / Concourses at Cleveland Hopkins CLE Airport

Cleveland Hopkins International Airport has a two-level Main Terminal with Concourses A, B & C.  An information desk is between Southwest Airlines ticket counter & security checkpoint B, staffed by Airport Ambassadors with gold blazers (also located throughout the terminal), ready to help, if needed.   From the lower level passengers can reach the RTA trains to downtown Cleveland.
TSA PreCheck screening lanes are now available for eligible travelers - check with your airline.

IMPORTANT NOTICES: 
Until May 2016 rental car shuttles will pickup /dropoff at  north end of the baggage claim level (use exit Door 1, take left, follow walkway around side of building);  Hotel & off-site parking shuttles will pick up in the Limo Lot (at west side of Smart Parking Garage, between garage & terminal.
While the following projects are ongoing until June 2016, passengers need to arrive at the Airport 90-120 minutes before their scheduled flight. Signs will be posted in- & outside of the terminal for passenger guidance:
- In Dec. 2015 the Exterior work moved to the south end of the ticketing level and the doors on the south end were closed to passengers.  Ongoing work is in the ticketing area's center and just north of the center.  At baggage claim, south end doors are closed off .  The south escalator & elevators are closed - completion is scheduled for June 2016.
 - Southwest Airlines' ticket counter moved to its permanent location on the south end of ticketing, between United & JetBlue airlines.
 
- Starting May 13, phased work proceeds on the Terminal's external facade and the Ticketing Lobby project (on the ticketing & baggage claim levels) and is to be completed in the same month.               
 
    The baggage claim level of the Main Terminal offers ATM & currency exchange, USO Lounge Security checkpoints, newsstand & taxi services, Hudson Aero Mart & flower shop. .
    The Ticketing level of the Main Terminal offers an Information counter in the center with AMT next to it, & Valet counter, Euro Cafe & Hudston to the right, a few food & drink  & retail outlets (the separate area houses the Food Court , specialty shops).
   The Mezzanine Level
of the Main Terminal allows access to all Concourses, and houses Travelex currency exchange, a few shops, & food & drink and the Airspace lounge.
       Concourse A with gates A1-14 is served by American, Frontier, & Spirit, and offers food & drink, newsstand, ATM & shoeshine service. Note while American uses gates A1 & A3 &  US Airways gates A7, A8, & A10; however, both airlines share ticket counter & baggage claim. 'First Class Seats is next to Sammy's Beach (near A2).
       Concourse B with gates B1-11 is served by Delta & Southwest, and offers food & drink, newsstand, ATM & shoeshine.
       Concourse C with gates C1-29 is served by Air Canada, JetBlue & United, and offers food & drink, specialty shops, ATM,s  United Club  (gate C14) & shoeshine. 'First Class Seats' is between gates C3/C5, at C17 & C25.    An underground tunnel near C-10 connects to Concourse D. 
   
Airline & Pay-in Lounges:

   The United Club is between gates C14/C16 (tel. 216-501-5108.
    The Airspace Lounge - a pay-in lounge at post-security, at Concourse B entrance (tel. 216-265-8486) - is accessible to all passengers and may be used for up to 3hrs.

Starting April 5, American Airlines will add daily non-stop service to Reagan National Airport in Washington, D.C.
Starting April 14, 2016, Frontier is adding Philadelphia, Portland, San Francisco, Phoenix & Los Angeles.


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