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- Main Terminal / Concourses at Cleveland Hopkins CLE Airport
Passenger Terminal Layout of Cleveland Hopkins International Airport and How to connect to other Terminals:
Cleveland Hopkins International Airport, also referred to as ‘CLE Airport’, consists of a two-level main passenger terminal, with Concourses A to D. Food & drink, are available at both levels of the main terminal and in all Concourses. The only Concourse not connected to the Main terminal is Concourse D, which connects to Concourse C by an underground tunnel walkway.
The Main Passenger Terminal at Cleveland Hopkins Airport: This terminal has a Baggage Claim Level (lower level) and a Ticketing Level (upper level):
(a) The Baggage Claim Level has 11 baggage claims (some for individual airlines, some are shared): (a) separate baggage claims are for Southwest, Delta & US Airways; (b) shared baggage claims are for: Air Canada & United; American Eagle & American West; and Trans Meridian, USA 3000 & Independence Air. Two elevators next to Information lead to RTA’s red line to downtown Cleveland via Tower City Station. This level has a currency exchange (tel. 216-265-3309) at Baggage Carousel 9, an ATM machine, a CLE Customer Service office, Ground Transportation Services between doors 1 & 2 across carousel 3 (only for information – not for reservation), and the Bob Hope USO Lounge is next to Carousel 1.
(b) The Ticketing Level has an Information counter between the Southwest ticket counter & Security checkpoint B. An ATM machine is in the PlazaShops shopping area, as well as in the rental car area and the parking bridge between terminal and parking garage (note that all ATM machines in the main terminal and its concourses are operated by USBank & can be used to buy stamps; a deposit can be made on the B concourse ATM). A Business Center is near Burger King. The ticketing level directly connects to Concourses A, B & C.
Concourse A of CLE’s Passenger Terminal has gates A1 to A14, and an ATM machine.
Concourse B of CLE’s Passenger Terminal has gates B1 to B11, and an ATM machine accepting deposits. It also has a chapel near the concourse entrance.
Concourse C of CLE’s Passenger Terminal has gates C1 to C29. A currency exchange (tel. 216-265-3311) is between gates C2 & C3 and an ATM machine is between gated C11 & 14. Internet kiosks are placed throughout this Concourse. An underground tunnel walkway gets you to Concourse D.
Concourse D of CLE’s Passenger Terminal, shaped like a comb with gates D2 to D14 on both sides of the tunnel entrance to Concourse E, and with four gateways at the opposite side, with gates D17 A-F; D21 A-F, D25 A-F, & D28 A-F. Concourse D is connected to Terminal C by an underground tunnel walkway. An ATM machine is opposite Gate D-6.
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