Cleveland Hopkins Airport (CLE) Guide
Welcome to Cleveland Airport, your gateway to the vibrant city of Cleveland, Ohio. With its convenient location just 9 miles southwest of downtown, CLE offers a stress-free travel experience with a range of amenities and services to make your journey as smooth as possible.
Looking for helpful information and tips to navigate the airport? Our comprehensive guide has got you covered. From flight status and tracking to airline departure terminals and gate locations, parking options, terminal maps, and food and shopping directories, we've got everything you need to know to get from your door to your gate with ease. Let's get started!
Helpful Tips
When to Arrive
It is recommended to arrive at CLE Airport at least 2 hours before your domestic flight and 3 hours before your international flight. The busiest times to avoid are weekdays from 6:30am to 9:30am and 3:30pm to 6:30pm, as well as weekends during peak travel times.
Getting to the Airport
The best ways to get to the airport are by car, taxi, or public transportation. If you are driving, there are several parking options available including on-site parking and off-site parking with shuttle service. If you are taking a taxi, there are designated taxi stands located outside of baggage claim. Public transportation options include the RTA Red Line train and several bus routes that stop at the airport.
Getting Oriented
When you arrive at Cleveland Hopkins Airport, it is recommended to use iFly.com's interactive airport maps to get oriented. These maps provide detailed information on the airport layout, including the location of terminals, gates, restaurants, shops, and other amenities. You can access the maps on your mobile device or print them out before your trip.
Avoiding Delays
To avoid delays at Cleveland Airport, it is recommended to check your flight status regularly before arriving at the airport. You can do this on the airport's website or through your airline's website or mobile app. Additionally, it is recommended to pack light and avoid bringing prohibited items in your carry-on or checked luggage. Finally, be sure to follow all TSA guidelines and arrive at your gate on time to avoid missing your flight.
Security Wait Times
CLE is committed to providing a safe and secure environment for all travelers. TSA Security wait times can vary depending on the time of day and the number of passengers. To ensure a stress-free travel experience, it is recommended that passengers arrive at the airport at least two hours prior to their scheduled departure time. The airport offers a variety of services and amenities to keep passengers comfortable while they wait in line, including free Wi-Fi, restaurants, and shops. You can check TSA Wait Times now, so you can budget how much time you need to get to the airport.
Maps, Airlines & Amenities
Cleveland Hopkins Airport (CLE) Terminals
Navigating CLE's Terminals
CLE Airport has five terminals: Concourse A, Concourse B, Concourse C, Concourse D, and the Main Terminal. Concourse A has 10 gates and is primarily used by Southwest Airlines. Concourse B has 17 gates and is used by United Airlines, Spirit Airlines, and Frontier Airlines. Concourse C has 16 gates and is used by American Airlines, Delta Air Lines, and United Airlines. Concourse D has 9 gates and is used by JetBlue and Delta Air Lines. The Main Terminal has 28 gates and is used by various airlines including Air Canada, Alaska Airlines, and Southwest Airlines.
When navigating the airport, be sure to check your boarding pass for your departure gate and terminal information. The airport also has numerous signs and monitors throughout the terminals to help guide you to your destination. If you need additional assistance, there are information desks located throughout the airport where friendly staff members are available to answer any questions you may have.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has five concourses: A, B, C, D, and the Main Terminal. The Main Terminal is connected to all concourses by a walkway, making it easy to get to your next gate. If you need to travel between concourses, there is a complimentary shuttle bus service available that runs every 5-10 minutes. The shuttle bus picks up passengers at the center of each concourse and drops them off at their desired concourse. The walk time between the Main Terminal and Concourse A is approximately 5 minutes, and the walk time between each of the other concourses is approximately 10 minutes.
Dining, Shopping & Enjoying the Airport
Traveling through Cleveland Airport can be a delightful experience, especially when it comes to food and shopping. With a diverse range of restaurants and stores, the airport caters to all tastes and preferences. Some of the most popular restaurants include Auntie Anne's, Chick-fil-A, The Pub, Villa Italian Kitchen, Sammy's Beach Bar & Grill, Inca Tea Cafe, Bar Symon, and Great Lakes Brewing Co. When it comes to shopping, Hudson News, Kids Works, La Boutique, Johnston & Murphy, Sunglass Hut, and Hudson Booksellers are just a few of the many options available.
The locations of all food, shops, and services at Cleveland Hopkins Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, check out the food and shopping page.
Airport Hotels
Whether you're catching an early flight, arriving late, or simply seeking the convenience of staying close to the airport, finding the right hotel is crucial. Our guide provides an overview of various hotel options, each offering unique amenities and varying distances from the airport. From the prestigious Orbit Hotel, a part of the Trademark Collection by Wyndham, to the comfortable and well-equipped Extended Stay America Select Suites, there's something for every traveler's needs. Other options include the guest-focused Hilton Garden Inn, the easily accessible Ramada by Wyndham, and the unique 'Large Cleveland Home with Fire Pit and Backyard!' for those seeking a more homely feel. For those who prefer a hotel with a fitness center, the Best Western Airport Inn & Suites and the Holiday Inn Express are excellent options. We also cover budget-friendly options like the Motel 6, and those offering comprehensive kitchenettes like the Sonesta Simply Suites. Ready to book now? View all Cleveland Airport Hotels here.
Picking Up and Dropping Off Passengers
At CLE, passengers can be picked up and dropped off at the curbside of each terminal. However, there are restrictions on curbside parking, and vehicles cannot be left unattended. Drivers are advised to use the cell-phone waiting areas instead of parking at the curbside. These waiting areas are located near each terminal and are free of charge.
Passengers can be picked up at the arrivals level of each terminal, while drop-offs are made at the departures level. It is important to note that vehicles cannot be parked or left unattended at the departures level. If you need to park your vehicle, there are several parking options available at the airport, including hourly and daily parking.
Parking Facilities & Options
When it comes to parking at CLE Airport, there are several options available for travelers. The airport offers both on-site parking and off-airport parking options to suit your needs.
On-site parking is available in the airport's parking garages and lots. The Smart Parking Garage is located directly across from the terminal and offers covered parking with easy access to the airport. The Red Lot and Blue Lot are also located on-site and offer a more economical parking option for travelers.
If you're picking up or dropping off passengers, the airport offers a free Cell Phone Waiting Area located just minutes from the terminal. This area allows you to wait in your car until your party has arrived and is ready to be picked up.
Handicapped parking is available in all on-site parking lots and garages. Designated spaces are located near the elevators and shuttle bus stops for easy access to the terminal.
If you're looking for a more economical parking option, off-airport parking lots are available near the airport. These lots offer shuttle service to and from the airport and can be a great way to save money on parking fees.
Get details about CLE parking options and rates, along with more economical off-airport parking here.
Transportation Options
When arriving at the airport, there are several transportation options available to get you to your final destination.
If you prefer to rent a car, there are several car rental companies located on the lower level of the terminal. These include Avis, Budget, Enterprise, Hertz, and National. Prices vary depending on the company and type of vehicle you choose.
Taxis are also available outside of the baggage claim area of the terminal. The fare to downtown Cleveland is approximately $25, and the ride takes about 20 minutes. Additional fees may apply for extra passengers or baggage.
Shared ride services, such as Uber and Lyft, are also available at Cleveland Hopkins Airport. Pickup locations are located on the south end of the baggage claim level. Please note that these services may have restrictions on the number of passengers or amount of baggage allowed.
Airport shuttles are available to transport passengers to nearby hotels and other destinations. These shuttles can be found on the south end of the baggage claim level. Fares vary depending on the destination.
If you prefer public transportation, the Greater Cleveland Regional Transit Authority (RTA) offers bus and train services to and from the airport. The RTA station is located on the lower level of the terminal, and fares start at $2.50.
Passenger Services
Cleveland Airport is dedicated to providing passengers with a comfortable and convenient travel experience. The airport offers a range of passenger services to ensure that travelers have everything they need during their time at the airport.
For those who need to stay connected, free Wi-Fi is available throughout the airport. Passengers can easily connect to the airport's network and stay connected throughout their journey.
If you have lost an item at the airport, the Lost and Found office is located on the lower level of the main terminal. You can also contact the office by phone or email to report a lost item or inquire about a lost item.
Traveling with children? CLE offers several children's play areas located throughout the airport. These areas are designed to keep children entertained and provide a safe and fun environment for them to play in.
The airport also offers a range of special-needs services to assist passengers with disabilities. These services include wheelchair assistance, accessible parking, and accessible restrooms. Passengers can contact the airport's customer service team to arrange for these services in advance of their travel.
Need to access banking services during your time at the airport? There are several ATMs located throughout the airport, including in the main terminal and in each concourse.
If you require medical assistance during your time at the airport, the airport's medical center is located on the lower level of the main terminal. The center is staffed by medical professionals who can provide assistance with minor medical issues and first aid.
Flight Status Info
As an air traveler, it is essential to stay updated on the status of your flight departure. One of the easiest ways to get flight status information is by using the in-airport Flight Information Display System (FIDS). These displays are located throughout the Cleveland Hopkins Airport and provide real-time updates on flight departures, delays, and gate information.
Passengers can also use airline mobile phone apps to get flight status updates. These apps allow passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications. It is recommended to download the airline's app before arriving at the airport to ensure you have the most up-to-date information.
Another way to stay informed about flight status is by checking the airline's website. Most airlines have a flight status page where passengers can enter their flight number and get real-time updates on their flight's status.
Passengers can check the status of their flight departure at CLE Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
The airport is a major airport located in Cleveland, Ohio, United States. It consists of five terminals, including Concourse A, Concourse B, Concourse C, Concourse D, and the Main Terminal. The airport serves as a hub for several airlines and provides service to numerous destinations.
On average, Cleveland Hopkins Airport handles approximately 25,000 passengers daily, with an average of 300 daily flights. The airport serves over 50 destinations worldwide, with the top five destinations being Chicago, Atlanta, Charlotte, Denver, and Dallas.
The airport is home to several major airlines, including United Airlines, American Airlines, Delta Air Lines, and Southwest Airlines. These airlines offer the most daily flights and connect passengers to a wide variety of domestic and international destinations.
Overall, Cleveland Airport is a bustling hub of activity that provides travelers with a convenient and efficient travel experience. Whether you're traveling for business or pleasure, this airport is sure to meet all of your needs.
Airport History
CLE, located in Cleveland, Ohio, has a rich history dating back to the early 1920s. Here are some significant events in the airport's history:
- 1925 - The airport was established as the first municipal airport in the country.
- 1929 - CLE Airport became the first airport in the world to have a radio control tower.
- 1941 - The airport was renamed Cleveland Hopkins International Airport.
- 1954 - The first commercial jet service in the United States began at Cleveland Hopkins International Airport.
- 1973 - The airport underwent a major expansion, including the addition of a new terminal and runway.
- 1994 - A new international terminal was opened at the airport.
- 2006 - The airport underwent a $1.5 billion renovation and expansion project, including the addition of a new parking garage and rental car center.
- 2014 - Cleveland Hopkins International Airport celebrated its 90th anniversary.
- 2020 - The airport saw a significant decrease in passenger traffic due to the COVID-19 pandemic.
Cleveland Hopkins International Airport continues to serve as a major transportation hub in the Midwest, connecting travelers to destinations around the world.
Airport Contact Info
- the airport website
- Phone: (216) 265-6000
- Email: [email protected]
- Mailing Address: 5300 Riverside Dr, Cleveland, OH 44135, United States
Traveler Help
Can one exchange currency at CLE before security check-in? What days and hours is currency exchange available? Is the service cash-for-cash or credit card for cash?
Asked by Cynthia - Mon, 10 October
We didn't find a currency exchange available at this airport.
I left my luggage at southwest Nearest carousel yesterday. How do I claim it?
Asked by Mary - Tue, 4 October
Please contact Southwest at 800-435-9792 for assistance.
Where is parking when waiting for arrivals?
Asked by Diane Sheffer - Tue, 27 September
The cell phone waiting lot is located just off of Jackson Road east of the airport and is the best place to wait for arrivals.
Is Concourse A connected to Concourse C?
Asked by Anton Kovacevic - Sun, 18 September
Yes, they are both located in one building.
Can I get a shuttle to my gate, can't walk very far?
Asked by DALE KEIRNS - Mon, 29 August
You can contact your airlines directly for any accessibility questions/requests.
What car rental companies are located at/in the airport?
Asked by Lori - Sun, 17 July
The car rental companies that the airport authorizes are Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. The rental car facility is located off airport grounds at 19601 Maplewood Avenue, Cleveland, OH 44135 and there is a shuttle that runs from the facility to the airport.
How do I find my baggage when arriving in Cleveland?
Asked by Michael jude Beauchemin - Wed, 29 June
You can contact your airlines directly with any baggage questions.
Is there a lot of parking spots at the airport?
Asked by Dave - Tue, 14 June
There are 5 different parking options available at CLE.
What does it cost for parking with a handicapped permit?
Asked by Sharon - Wed, 1 June
The parking fees are the same even with a handicapped permit, it just depends on which lot you are parking in.
Can I exchange US dollars for euros at the airport ?
Asked by Shelby - Sat, 21 May
Where do I check in and drop off rental car?
Asked by Catherine - Sat, 21 May
You would need to go to 19601 Maplewood Avenue, Cleveland, OH 44135 to check in and drop off your rental car. It is separate from the airport but there is a shuttle that will take you to the airport when you are done.
Where do I pick up my rental car?
Asked by Claire - Sat, 21 May
The airport's rental car facility is located at this address:19601 Maplewood Avenue, Cleveland, OH 44135.
Where is Frontier?
Asked by Gaty - Sat, 21 May
Frontier Airlines is located in Concourse A.
Where is the Dunkin Donuts?
Asked by KP - Sat, 14 May
Dunkin is located in the Main Terminal Food Court and is open 24 hours a day.
What's the address of this airport?
Asked by Claire - Sat, 14 May
The address is: 5300 Riverside Dr, Cleveland, OH 44135.
Where do I rent a car?
Asked by Kea - Sat, 30 April
There's a consolidated rental car facility located off the airport grounds. You can take a shuttle from the main terminal to there, just follow signs for rental cars.
Where are baggage carts located close to the baggage carousel?
Asked by Gweneth - Mon, 4 April
Smarte Cartes are located in the elevator lobby on levels 1 and 3 of the hourly/daily garage, and on level 3 inside the connector bridge adjacent to the elevator lobby in the long term garage.
Does Southwest have a counter in baggage claim for lost luggage?
Asked by Jill - Mon, 4 April
Not that we can tell. You need to contact Southwest directly about any lost or delayed luggage. Good luck.
Is there a Cellphone Lot?
Asked by Nyle - Fri, 4 March
Yes, there is a Cellphone Lot located just east of the airport off of Jackson Road.
Does the airport has smoking area?
Asked by Myria - Fri, 25 February
Yes, the designated smoking areas are marked outside of the main terminal on the ticketing level.
Which Terminal does Air Canada use?
Asked by Michael - Mon, 21 February
Air Canada uses Concourse C.
Can I exchange dollars for euros at the airport?
Asked by LInda - Thu, 17 February
Currency exchange is no longer available in the airport. In any case, it is best to use an ATM in the country you are visiting or use an off-airport location to get the best exchange rates.
Are you open at the lost and found. I called but got no answer.
Asked by Clarence D. Hinkle - Wed, 16 February
For items lost at a Security Checkpoint, call 216.362.4231. For everything else, Lost & Found is open Mon-Fri 4:30AM–4:30PM. You can call 216.265.0777.
How do I access a wheelchair or cart for my husband?
Asked by Margie Kaminski - Tue, 15 February
Travelers should contact their selected airline for assistance if they wish to have wheelchair service while in the terminal. Also, on each of the four concourses as well as the baggage claim of the main terminal, wheelchair-accessible restrooms are available.
What are the hours for TSA?
Asked by Elanie - Thu, 10 February
TSA security screening hours vary, you can find more detailed information including wait times at the CLE TSA Wait Times page.