Dallas Fort Worth Airport (DFW) Guest Services and Help

Other DFW Airport services:
If you need assistance or have questions, ask one of DFW Airport's many Ambassadors - they will be happy to help. Airport Information booths are located in each terminal.

Contacts:
Main Number: 972 574 8888
DPS Information Hotline: 972 574 5530
TDD Phones are located in all terminals
Travelers Aid Dallas/Fort Worth: 972 574 4420
White paging telephones (with red background) are available in all terminals come with specific instructions for use.
The Guest Services Center is located at Terminal B, Area 14.

The services listed below  - Airline Clubs, Personal Care & Miscellaneous - indicate Terminal & area - i.e., "B14" means: Terminal B, Area 14:

Airline Clubs:
American Admirals Club - A24, B6, C20, D24;  British Ariways Lounge - D21;  Delta Sky Club  - E10,  Korean Air Lounge - D21;  Lufthansa Lounge - D21;  Priority Pass - B30, D21, E7, E10;  Qantas Business Lounge - D21;  The Clbu at DFW - D21 - United - (former Continental Presidents Club) - E7.

Personal Care:
Barber Shop - C17;  Barber Shop/Salon - B14
Manicure - A24, B24, D20, D24
Massage Chairs - A20, A24, A29, B20, B24, C6, C11, C15, C17, C20, C24, C27, D20, D22, D24, E14, E32
Massage Therapist - A24, B24, D20, D24
Pedicure - A24, B24, D20, D24
Shoe Shine by DFW Barber Shop - C17;  by Goodfellows - A23, A35, B10, B20, C10, C27, C33, D21, D25, D36, E6, E14, E36
XpresSpa - A24, D20, D24

Miscellaneous:
Chapel (interfaith) - pre-security B22, B28, D21, E4; post-security B28
Children's Play area - D10, E21;  at McDonald's - D33 & Pepsi Junior Flyer's Club - B12, C14
In-Motion Entertainment - D10, D31, E16;  and at McDonalds & Pepsi Club - D33, B12, C14.
Pet hotel 'Pradise 4 Paws' is on 3010 N. Airfield Drive.
Security Checkpoint Mailers at pre-security: A21, A22, A35, B9, B19, C10, C21, C31, D16, D23, D30, E8, E15, E33
Tax-Free Shops - pre-security D30
Travel insurance by Travelex - pre-security D11, D22;  internatinal re-check D24, D36
Travelers Aid - Baggage Claim B30, D15
USO Center - B15, D22.

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate.  For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.

1. For items lost  near the gate area or onboard American Airlines or American Eagle, please call 972-425-2465. 
2. For items lost near the gate area of Terminal D (except American Airlines) call 972-973-5050.
3. For items lost at any other part of the airport please call 972-574-4420.
4. You may also e-mail to AirportInfoCenter@dfwairport.com (replies within 72 hours).

U.S. Post Office  tel. 972 456 2000

Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. 

Designated smoking areas are available outside of each terminal entrance. Smoking is not permitted inside of any DFW terminal.