Main Terminal / Concourses at Houston Intercontinental IAH Airport
Houston Intercontinental Airport has five passenger terminals - Terminals A through E - whose access road passes first Terminals D & C, which are connected, followed by Terminals B & A, the road then makes a turn and passes the south side of Terminals A, B & C, and then gets to Terminal E, which connects to Terminal D located on the opposite side. Terminal E includes Federal Inspection.
All Terminals have these similar features: (a) Entering from street level you get to the baggage claim areas, rental car facilities, and amenities located next to the passenger pickup exits. (b) Visitor Information Centers are in the baggage claim area of all three terminals. One doorway is designated for limos, taxis & public transportation, while another one is for private vehicle pickup. (c) When arriving on the second level you are in the center of the terminal facility, with airline counters along the walls, and shops, food courts & lounges fill up the remaining area.
Note that United Airlines is the only airline at present using multiple terminals: TA, TB, TC, & TE.
Getting around: 1. While the above-ground TerminaLink train, which starts its service at the Terminal A station, connects terminals A, B, C, D/E inside security (allow for 30 mins transfer from A to D), the Inter-Terminal Train below-ground connects A, B, Hotel, C, D/E outside security. Furthermore, Terminals D & E are connected by a tunnel, while the gate areas of Terminal C connect to Terminal D opposite Gate C24 and to Terminal E after Gate C45:
2. If arriving at gates C29-45 and transferring to Terminal E: walk towards gates C14-24 and proceeds straight on to TE.
3. Gates D1-3 of Terminal E connect to gates C14-2.
4. Most shuttle services are at the south side of Terminals A, B & C and the west end of D, and the Metro’s Airport Direct bus leaves from Terminal C to downtown Houston.
5. The International Arrivals building can be accessed from both Terminal E & C, with separate US Customs. Arriving passengers go through customs & take the escalator down to Baggage Claim Level 1. From there they go through Exit Control and enter to the right the baggage recheck area, and straight out arrive at the International Arrivals Lobby and the Exits. This area also has an escalator down to the Inter-Terminal Train to Terminals A, B & C and the tunnel to Terminal D, the International Arrivals Lobby & Passenger Greeting Area, and currency exchange service and Information desk.
6. International Arrivals connecting to domestic flights: After customs clearance and re-checking-in bags, go straight out to the International Arrivals Lobby which has an escalator down to the Inter-Terminal Train taking you to your connecting terminal.
Passenger paging: Pick up one of the white telephones placed throughout the terminals. Visually/ hearing impaired travelers should call 281-230-3000 or the TDD number 281-230-3089.
Terminal A of Houston Intercontinental serves Air Canada, Alaska, American, Delta, Frontier, Spirit, United, US Airways. In the center, as well as to the right & left of the entrance are escalators & elevators to the Baggage Claim. At center, right and left, is the TSA Security, followed by gateways: To the right are gates 1 to 15, to the left gates 17 to 30. Terminal A has the TerminaLink station, from which its service starts to the other terminals.
Terminal B of Houston Intercontinental presently serves United Airways. The square-shaped terminal has an ATM machine to the right of the entrance and in the center an escalator & 2 elevators. Behind the escalator is the security check. All four corners of the square terminal have a gateway leading to a rotunda with gates surrounding it. After security check, to the left of the square leads to gates B68 to B75, and walking further, Gates B60 to B66. After security check, to the right of the square leads to gates B76 to B83A. Adjacent to this gateway is the entrance to the TerminaLink train station, followed by Gates B84-88, and a connection to C, D & E gates.
Terminal B will be the primary facility for United Express flights operated by regional partners ExpressJet, SkyWest, Trans States & Shuttle America, which operate over 300 flights a day to the U.S., Canada, Mexico & the Caribbean.
NOTE: Ongoing construction of a new South Concourse for regional jet operations of United will replace the present south side flight stations, increasing the South Concourse four-fold and adding 17 food & drink & retail concessions & a spacious central passenger lounge with tarmac views. Phase 1 of construction is to be completed during 2013, however, the first 15 gates are already operational with United Express and its regional partners moving in gradually; another 15 gates are to open by year-end..
Terminal C of Houston Intercontinental serves United Airways. The square-shaped terminal has two elevators & an escalator in the middle, followed by two security checks and a walkway leading to the three gateways at the left side of the terminal, for gates C29 to C33, gates C34 to C42, and gates C43 to C45. Terminal E is connected here. The walkway to the right of the terminal leads first to the TerminaLink train station and splits shortly thereafter into the gateway to gates C24 to C 27, to the right, gateway to gates C14 to C23 in the center, and C2 to C14 to the left, with connecting walkway to Terminal D. In the center of these three paths is a currency exchange.
Terminal D of Houston Intercontinental serves AeroMexico, AirFrance, British, Emirates, KLM, Lufthansa, Qatar, Singapore, TACA, Turkish, VivaAerobus. The ticketing level (first, or street level) has two entrances, to be used for passenger drop-off, and two exits, to be used for passenger pick-up and for taxis, limos, etc. Between the exit doors is an escalator leading to trains and Terminals A, B & C. In the back of it is the baggage claim. Ticketing desks are near the entrances.The security check is between exit and entrance doors and behind it is the escalator & elevator to the gates.
On the departure level (second level), as you enter, you find an ATM machine and three lounges, as well as currency exchange service near gate D7. The departure level has 9 gateways: (from left to right: gateway leading to gates C14 to C2, and gates D1 to D3; gateway to Gates D4A & D4; Gates D5 through Gates D10 have separate gateways, with gateway to gates D11, 11A & 12 at the end. A tunnel leads to Terminal E.
Terminal E of Houston Intercontinental serves United. Terminal E has basically three separate buildings: (a) If you get off the TerminaLink, you find the ticketing area to the right; if you arrive by car or taxi at either of the two entrance doors, you see the ticket counters in front of you. This area also has an escalator to Level 1, International Arrivals, which has in the lobby a passenger greeting area. Once you get through security check on either side, you can proceed to the gate area.
(b) The gate area is the building which runs along the opposite side of the access road, with southward extensions on each end. Close to the center of it is the connection to Terminal D and another to US Customs; to the left is the connection to/from Terminals A, B & C &domestic baggage claim. Two ATM machines are in this area. The left-side gateway extension has gates E1 through gates E11, while to the right are gates E12 to E24.
Amenities & Services inside the passenger terminals: All terminals provide free internet access; food & drink estabishments, shops, newsstands and shoeshine. TD & TE also offer currency exchange, while TA, TD & TE also offer duty-free shops. Movie rental and an interfaith chapel are available in TC, and in-Motion Entertainment in TE. The large USO facility in TD contains a Cyber Café, video gaming stations, entertainment lounge, quiet room, children’s play room, and kitchen. The Real Food Company in TC was named 'Best New Food & Beverage Concept' by Revenue News.
The automated self-service kiosk is intended for frequent travelers, enrolled in the Global Entry system, to bypass passport control, customs & Immigration when returning to the U.S., by simply activating their data at this kiosk (note that the Global Entry program is now extended to Mexican citizens).
Due to other recent improvements, including new concourses at TA & TC, the Houston Airport System has some of the nation's finest terminal facilities - one of which is the 'La Grand Comptoir' French brasserie in TC North, which recently received the 'Best Restaurant in the World' prize.
All Terminals have these similar features: (a) Entering from street level you get to the baggage claim areas, rental car facilities, and amenities located next to the passenger pickup exits. (b) Visitor Information Centers are in the baggage claim area of all three terminals. One doorway is designated for limos, taxis & public transportation, while another one is for private vehicle pickup. (c) When arriving on the second level you are in the center of the terminal facility, with airline counters along the walls, and shops, food courts & lounges fill up the remaining area.
Note that United Airlines is the only airline at present using multiple terminals: TA, TB, TC, & TE.
Getting around: 1. While the above-ground TerminaLink train, which starts its service at the Terminal A station, connects terminals A, B, C, D/E inside security (allow for 30 mins transfer from A to D), the Inter-Terminal Train below-ground connects A, B, Hotel, C, D/E outside security. Furthermore, Terminals D & E are connected by a tunnel, while the gate areas of Terminal C connect to Terminal D opposite Gate C24 and to Terminal E after Gate C45:
2. If arriving at gates C29-45 and transferring to Terminal E: walk towards gates C14-24 and proceeds straight on to TE.
3. Gates D1-3 of Terminal E connect to gates C14-2.
4. Most shuttle services are at the south side of Terminals A, B & C and the west end of D, and the Metro’s Airport Direct bus leaves from Terminal C to downtown Houston.
5. The International Arrivals building can be accessed from both Terminal E & C, with separate US Customs. Arriving passengers go through customs & take the escalator down to Baggage Claim Level 1. From there they go through Exit Control and enter to the right the baggage recheck area, and straight out arrive at the International Arrivals Lobby and the Exits. This area also has an escalator down to the Inter-Terminal Train to Terminals A, B & C and the tunnel to Terminal D, the International Arrivals Lobby & Passenger Greeting Area, and currency exchange service and Information desk.
6. International Arrivals connecting to domestic flights: After customs clearance and re-checking-in bags, go straight out to the International Arrivals Lobby which has an escalator down to the Inter-Terminal Train taking you to your connecting terminal.
Passenger paging: Pick up one of the white telephones placed throughout the terminals. Visually/ hearing impaired travelers should call 281-230-3000 or the TDD number 281-230-3089.
Terminal A of Houston Intercontinental serves Air Canada, Alaska, American, Delta, Frontier, Spirit, United, US Airways. In the center, as well as to the right & left of the entrance are escalators & elevators to the Baggage Claim. At center, right and left, is the TSA Security, followed by gateways: To the right are gates 1 to 15, to the left gates 17 to 30. Terminal A has the TerminaLink station, from which its service starts to the other terminals.
Terminal B of Houston Intercontinental presently serves United Airways. The square-shaped terminal has an ATM machine to the right of the entrance and in the center an escalator & 2 elevators. Behind the escalator is the security check. All four corners of the square terminal have a gateway leading to a rotunda with gates surrounding it. After security check, to the left of the square leads to gates B68 to B75, and walking further, Gates B60 to B66. After security check, to the right of the square leads to gates B76 to B83A. Adjacent to this gateway is the entrance to the TerminaLink train station, followed by Gates B84-88, and a connection to C, D & E gates.
Terminal B will be the primary facility for United Express flights operated by regional partners ExpressJet, SkyWest, Trans States & Shuttle America, which operate over 300 flights a day to the U.S., Canada, Mexico & the Caribbean.
NOTE: Ongoing construction of a new South Concourse for regional jet operations of United will replace the present south side flight stations, increasing the South Concourse four-fold and adding 17 food & drink & retail concessions & a spacious central passenger lounge with tarmac views. Phase 1 of construction is to be completed during 2013, however, the first 15 gates are already operational with United Express and its regional partners moving in gradually; another 15 gates are to open by year-end..
Terminal C of Houston Intercontinental serves United Airways. The square-shaped terminal has two elevators & an escalator in the middle, followed by two security checks and a walkway leading to the three gateways at the left side of the terminal, for gates C29 to C33, gates C34 to C42, and gates C43 to C45. Terminal E is connected here. The walkway to the right of the terminal leads first to the TerminaLink train station and splits shortly thereafter into the gateway to gates C24 to C 27, to the right, gateway to gates C14 to C23 in the center, and C2 to C14 to the left, with connecting walkway to Terminal D. In the center of these three paths is a currency exchange.
Terminal D of Houston Intercontinental serves AeroMexico, AirFrance, British, Emirates, KLM, Lufthansa, Qatar, Singapore, TACA, Turkish, VivaAerobus. The ticketing level (first, or street level) has two entrances, to be used for passenger drop-off, and two exits, to be used for passenger pick-up and for taxis, limos, etc. Between the exit doors is an escalator leading to trains and Terminals A, B & C. In the back of it is the baggage claim. Ticketing desks are near the entrances.The security check is between exit and entrance doors and behind it is the escalator & elevator to the gates.
On the departure level (second level), as you enter, you find an ATM machine and three lounges, as well as currency exchange service near gate D7. The departure level has 9 gateways: (from left to right: gateway leading to gates C14 to C2, and gates D1 to D3; gateway to Gates D4A & D4; Gates D5 through Gates D10 have separate gateways, with gateway to gates D11, 11A & 12 at the end. A tunnel leads to Terminal E.
Terminal E of Houston Intercontinental serves United. Terminal E has basically three separate buildings: (a) If you get off the TerminaLink, you find the ticketing area to the right; if you arrive by car or taxi at either of the two entrance doors, you see the ticket counters in front of you. This area also has an escalator to Level 1, International Arrivals, which has in the lobby a passenger greeting area. Once you get through security check on either side, you can proceed to the gate area.
(b) The gate area is the building which runs along the opposite side of the access road, with southward extensions on each end. Close to the center of it is the connection to Terminal D and another to US Customs; to the left is the connection to/from Terminals A, B & C &domestic baggage claim. Two ATM machines are in this area. The left-side gateway extension has gates E1 through gates E11, while to the right are gates E12 to E24.
Amenities & Services inside the passenger terminals: All terminals provide free internet access; food & drink estabishments, shops, newsstands and shoeshine. TD & TE also offer currency exchange, while TA, TD & TE also offer duty-free shops. Movie rental and an interfaith chapel are available in TC, and in-Motion Entertainment in TE. The large USO facility in TD contains a Cyber Café, video gaming stations, entertainment lounge, quiet room, children’s play room, and kitchen. The Real Food Company in TC was named 'Best New Food & Beverage Concept' by Revenue News.
The automated self-service kiosk is intended for frequent travelers, enrolled in the Global Entry system, to bypass passport control, customs & Immigration when returning to the U.S., by simply activating their data at this kiosk (note that the Global Entry program is now extended to Mexican citizens).
Due to other recent improvements, including new concourses at TA & TC, the Houston Airport System has some of the nation's finest terminal facilities - one of which is the 'La Grand Comptoir' French brasserie in TC North, which recently received the 'Best Restaurant in the World' prize.
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from SFO into
terminal C and
departing 3 hs
later...
terminal B with 1
hr time to get to
Terminal E. How
tight...
arriving IAH 12:04
connecting Flight
4173 Expressjet to
Birm...