Houston Intercontinental IAH Airport Terminal Map Overview

Main Terminal / Concourses at Houston Intercontinental IAH Airport

Terminal Layout, Getting around, Passenger paging, International Departures, International Arrivals; Terminal Details & Amenities/Services.

The passenger terminal complex at Houston Intercontinental Airpor
t consists of five terminals - TA through TE.  The access road of JFK Blvd leads to center of the complex, with Hotel & Restaurant - dividing Terminals A & B (West) and Terminal C, D & E (East)  - TD & TE are on opposite sides. A/B Parking is between TA & TB; while C Parking is between TC and TD/E.
All Terminals have these similar features: 
(a) Entering from street level you get to the baggage claim areas, rental car facilities, and amenities located next to the passenger pickup exits.
(b) Visitor Information Centers are in the baggage claim area of all 3 terminals. One doorway is designated for limos, taxis & public transportation, while another one is for private vehicle pickup. 
(c) When arriving on the second level you are in the center of the terminal facility, with airline counters along the walls, and shops, food courts & lounges fill up the remaining area.

Getting around:  
1. Terminal connections inside or outside their secured areas offer separate transport connections:
  (a) The above-ground TerminaLink train inside security starts at Terminal A station & connects terminals A, B, C, D/E (a 30 mins transfer);
  (b) The below-ground Inter-Terminal Train outside security connects TA, TB, Hotel, TC, & TD/TE.
2. TD & TE are connected by tunnel. TD connects at its gate D1 to the Noth gates of TC, and TE connects at its gate E1 to the South gates of TC.
3. Transportation: Most shuttle services are at the south side of Terminals A, B & C and the west end of D, and the Metro’s Airport Direct bus leaves from Terminal C to downtown Houston.
Global Entry Program - The automated self-service kiosk is intended for frequent travelers enrolled in the Global Entry system, to bypass passport control, customs & Immigration when returning to the U.S., by simply activating their data at this kiosk (note that the Global Entry program is now extended to Mexican citizens).
Passenger paging:  Pick up one of the white telephones placed throughout the terminals. Visually/ hearing impaired travelers should call 281-230-3000 or the TDD number 281-230-3089.
International departures: United Airlines at Terminal E; all other airlines at Terminal D.
U.S. & Canadian international arrivals
may now use the new self-service kiosks with Automated Passport Control (APC) technology - speeding up the passport control process.
International Arrivals:  New Customs CBP Form 2059B is effective 7/31/14 (available in several languages - download: (www) cbp.gov/newsroom/publications/forms.) Familites with same residence may use one single form.
(a) If Houston is your final destination, clear passport control, pick up bags, and submit your completed blue Customs Declaration form; if no further baggage inspection is necessary, exit Customs, pass re-check area and enter greeter/ Arrivals Lobby. 
(b) International to domestic flights:  Passengers with boarding passes may re-check bags just outside of the Customs area exit doors, where airline staff is ready to guide, if necessary:
  (i) If holding boarding pass: From Recheck area to Domestic flights & Terminal E - clear security at level 2, turn left for Gates C29-45 and E1-24;  turn right for gates D1-12, B60-91 or C14-28. The above-ground people mover connects inside the secured areas to Terminals B  & C, every 90 seconds.
  (ii) Passengers with separate tickets connecting to a foreign-flag carrier need to check in at Terminal D counters, using  the elevator /escalator leading to  walkway to TD, then go up one level to ticket counters at right; thereafter go through security check & take escalator up to connecting gate.

1. NOTICE to United Airline Passengers:  United's check-in counters & baggage claim at Terminal A are closed. While United's flights will continue departing from TA, TB, TC & TE - departing passengers from TA must first check in at TB. Arriving passengers at TA can claim their checked baggage at Terminal B.
2. Airlines using Terminal D for Departures & Terminal E for Arrivals:  see Terminal D & Terminal E below:

Terminal A of IAH serves Air Canada, Alaska, American, Delta, Frontier, Spirit, United & US Airways. TA (along with TD) now offer free WiFi services.  Terminal A has on level 0 the TerminaLink train station (train starts here to all other terminals); on level 1 the baggage claim area; on level 2 the ticketing desks, separate security checks with access to North Concourse gates A1-A15 & South Concourse gates A17-A30; (levels 3 & 4 are parking levels and Level M houses offices.)

Terminal B of IAH has 5 levels serves United Airways only, and is divided by North & South concourses. TB is also primary facility  for United Express - operated by its regional partners ExpressJet, SkyWest, Shuttle America & Trans States, which together, operate over 300 daily flights to U.S, Canada, Mexico & the Caribbean.  
Level 0 of TB houses the TerminaLink train station;
Level 1 of TB is the baggage claim area;
Level 2 of TB houses the AdPM Station, ticketing counters, security check with  access to Concourse B gates:
Northeast (NE) concourse with gates B84-A thru B84D & B85 - B88;
Northwest (NW) Concourse with gates B76-B83A .
Southwest (SW) concourse with gates B21-B31; 
Southcentral (SC) concourse with gates B12-B20; a 6,000 square-foot United Club will be added);
Southeast (SE) concourse with gates B1-B11.
Level 3 houses offices, and levels 4 & 5 house parking facilities.
NOTE: As part of Terminal B's Overhaul Project (to be completed by 2019), phase 1 has now been completed; work continues on phases 2 & 3  thereafter.

Terminal C of IAH is base for domestic operations of United Airways. The terminal is divided ito a North and a South side. While TC South connects to TE, TC North currently connects to TD (however, the North concourse space is to be used for the upcoming TD expansion).  
Level 0 has the train station; level 1 the bagage claim. 
Level 2 houses the APM Station, ticketing desks, security check and access to
North Concourse, gates C24-C27 at left with connection to TD at right; and C14-C23 straight ahead (C14 connects to D gates D1-D3; and
South Concourse gates C29-45 (with connection to TE after C45).
Level 3 houses offices.

Terminal D of IAH  is used for departing flights only of AeroMexico, AirChina, AirFrance, British, Emirates, Korean, KLM, Lufthansa, Qatar, SAS Scandinavian, Singapore, TACA, Turkish & Viva Aerobus.   TD (along with TA) now offer free WiFi services.
The ticketing level (first, or street level) has two entrances, to be used for passenger drop-off, and two exits, to be used for passenger pick-up and for taxis, limos, etc. Between the exit doors is an escalator leading to trains and Terminals A, B & C. In the back of it is the baggage claim. Ticketing desks are near the entrances.The security check is between exit and entrance doors and behind it is the escalator & elevator to the gates.
The departure level (second level) has 9 gateways with gates D1-D12. Gateway to gates D1-D3 connects to gates C14-C2. As you enter, you find an ATM machine and three lounges, as well as currency exchange service near gate D7.  A tunnel leads to Terminal E. 
NOTE:  1.
Terminal D is to be completely overhauled and is to have 15 wide-body gates. The space for expansion is to be derived from TC's North concourse. Construction should start by mid-2015 - and continue into 2021. (The existing structure is to stay operational throughout this process).

Terminal E of IAH is used for arriving flights only of: AeroMexico, AirChina, AirFrance, British, Emirates, Korean, KLM, Lufthansa, Qatar, SAS Scandinavian, Singapore, TACA, Turkish & Viva Aerobus.
Level 0 houses the underground baggage facility;
Level 1 is the Arrivals level with 12 baggage belts, re-check counters for baggage check-through to domestic flghts after customs clearance, and a meeter /greeter lobby, with exit to ground transport.
Level 2 is the Departures level with access after seucrity check to gates E gates. T2 also houses the Customs (CBP) inspection hall for arriving pssengers. Once you get through security check on either side of level 2, you can proceed to the gate area:
The gate area is the building which runs along the opposite side of the access road, with southward extensions on each end. Close to the center of it is the connection to Terminal D, and another to US Customs; to the left is the connection to/from Terminals A, B & C & domestic baggage claim. The left-side gateway extension has gates E1 through gates E11, while to the right are gates E12 to E24 (some gates add A or B to their number - i.e., gate E20B or E20A.)
Level 3 houses offices.

Amenities & Services inside the passenger terminals:  All terminals provide free internet access; food & drink estabishments, shops, newsstands and shoeshine. TD & TE also offer currency exchange, while TA, TD & TE also offer duty-free shops. Movie rental and an interfaith chapel are available in TC, and in-Motion Entertainment in TE. The large  USO facility in TD contains a Cyber Café, video gaming stations, entertainment lounge, quiet room, children’s play room, and kitchen. The Real Food Company in TC was named 'Best New Food & Beverage Concept' by Revenue News.
Due to other recent improvements, including new concourses at TA & TC, the Houston Airport System has some of the nation's finest terminal facilities - one of which is the 'La Grand Comptoir' French brasserie in TC North, which recently received the 'Best Restaurant in the World' prize.

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