Halifax Airport (YHZ) Guest Services and Help
Guest Services at Halifax YHZ Airport
VISITOR INFORMATION CENTER:
The Nova Scotia Department of Tourism, Culture and Heritage operates a Visitor Information Center. Knowledgeable and friendly staff provide answers to your questions and offer a variety of information to make your visit more enjoyable.
Location: Domestic Arrivals area, on main floor of Passenger Terminal.
Hours: 9am-9pm, 7 days/wk (except Dec.25).
Tel: 902.873.1223; email at vic-airport@gov.ns.ca.; TTY: 902.873.1224
VOLUNTEER HOST PROGRAM:
Highly-trained, tartan-vested, volunteers provide a warm and friendly atmosphere by offering direction and information about services available at Halifax Stanfield International Airport, and enhance the overall airport experience for everyone using the facility. Do not hesitate to ask them for assistance.
The Nova Scotia Department of Tourism, Culture and Heritage operates a Visitor Information Center. Knowledgeable and friendly staff provide answers to your questions and offer a variety of information to make your visit more enjoyable.
Location: Domestic Arrivals area, on main floor of Passenger Terminal.
Hours: 9am-9pm, 7 days/wk (except Dec.25).
Tel: 902.873.1223; email at vic-airport@gov.ns.ca.; TTY: 902.873.1224
VOLUNTEER HOST PROGRAM:
Highly-trained, tartan-vested, volunteers provide a warm and friendly atmosphere by offering direction and information about services available at Halifax Stanfield International Airport, and enhance the overall airport experience for everyone using the facility. Do not hesitate to ask them for assistance.
International Travelers at Halifax YHZ Airport
Passengers arriving at Halifax Stanfield International Airport from outside of Canada must report to Canada Border Services Agency (CBSA) and Citizenship and Immigration Canada (CIC) for inspection.
If you often fly to and from Canada by commercial airline, then CANPASS Air may be for you! CANPASS Air is a joint initiative of the CBSA and CIC. Members of the program are pre-approved to verify that they are low-risk. CANPASS Air members pass quickly through customs and immigration at major Canadian airports via a self-service kiosk that uses iris recognition to verify membership in the program.
Citizenship and Immigration Canada have on-site staff to offer help and information to passengers entering Canada. Most visitors need a valid passport, and many require a visitor's visa. Different requirements exist for citizens or permanent residents of the United States, St. Pierre and Miquelon and Greenland.
If you often fly to and from Canada by commercial airline, then CANPASS Air may be for you! CANPASS Air is a joint initiative of the CBSA and CIC. Members of the program are pre-approved to verify that they are low-risk. CANPASS Air members pass quickly through customs and immigration at major Canadian airports via a self-service kiosk that uses iris recognition to verify membership in the program.
Citizenship and Immigration Canada have on-site staff to offer help and information to passengers entering Canada. Most visitors need a valid passport, and many require a visitor's visa. Different requirements exist for citizens or permanent residents of the United States, St. Pierre and Miquelon and Greenland.
Lost & Found at Halifax YHZ Airport
For items lost at the ticket counters or on the airplane, contact your airline.
For items lost at the airport, contact the airport information desk.
For items lost at the airport, contact the airport information desk.
Pets / Animals at Halifax YHZ Airport
Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.
Smoking at Halifax YHZ Airport
Smoking is not permitted in the passenger terminal.
