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Hamburg HAM Airport Terminal Map

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Main Terminal / Concourses at Hamburg HAM Airport

At Hamburg Airport, the three separate passenger buildings form the four-level 'SkyWorld' complex, consisting of the Airport Plaza in the Center and Terminals 1 & 2 on either side,  All connected to each other  at the south side, and to the concourse (pier) leading to the airline gates at the north side. The baggage claim area on level 0, the lower level, extends to all three buildings. Both T1 & T2 handle departures & arrivals. (The 'Terminal Tango' at the far side of Terminal 1 serves special occasions)

Terminal 1 of Hamburg Airport, houses non-Star Alliance airlines (i.e., Air Berlin, British Airways, Emirates, Continental, Air France) and is similar in size to T2.
Level 0 to the right has T1 arrivals with a subway station, a pharmacy, meeting point and baggage claim.
Level 1 of T1 houses check-in counters 1-6, information desk, & Customs, access to the Concourse  and gates C & D.
Level 2 of T1 has a prayer room, while the Airport Plaza houses a conference center, lounges, restaurants and travel marts.
Level 3 of T1 houses  retaurants and travel mart, while the Airport Plaza houses lounges.

Terminal 2 of Hamburg Airport houses the Star Alliance (including Lufthansa, Germanwings).
Level 0 to the left has T2 arrivals with a meeting point, airport office, rental car counters, post office and baggage claim.
Level 1 of T2 houses check-in counters 7-10, Information desk, and access to the Concourse and gates A & B.
Level 2 of T2 has a lounge and a conference center, while the Aiport Plaza houses travel marts 2 & 3.
Level 3 of T2 houses restaurants, while the Airport Plaza houses lounges.

The Airport Plaza, used for security clearance, offers a large display of shops and houses the S-Bahn station.

Other Services and Amenities at Hamburg Airport:   Throughout the SkyWorld complex there is ample opportunity  for dining and shopping.Aside from food & drink and retail concessions, the Airport offers 25 travel agencies, Internet access in most areas of the Airport;  an Airport Conference Center with 14 meeting rooms in T2; currency exchange, and a chapel (T1, level 2).
A pharmacy is in post-security or  call +49 40 5004 9336;
For medical emergencies go to DRK/mediservice at T2, level 1 or call +49 40 5075 3353.
For hair salon 'Hair Society' call  +49 40 5075 2108 .

The Airport Office, located in the Arrivals level of the Airport Plaza, is open daily 6am-11pm (tel. +49 (40) 5075-1010) and offers information and advice on airport services, including:
hotel reservations, event tickets, fax & copy services, safe-keep of keys or documents; sale of Hamburg Card, tickets for Kielius & TRAVELiner; souvenir & travel necessities; ground transportatoin, tickets to sports events, and more.

Airport & Airline Lounges; VIP Services:  (a) The Airport lounge is in the gallery level of the Airport Plaza (tel. +49 (40) 5075-2772); (b) Lufthansa Lounge for frequent & Senator passengers  is at T2, gallery level; (c) Emirates Lounge, only open between 11:5am-2:30pm, is in the Airport Plaza, gallery level. (d) For special VIP service call (tel. +49 (40) 5075-2012.



Hamburg Bars, Cafes, Restaurants & Stores

Air Hamburg Café Himmelschreiber - Cafe

Description: With cosy beach chairs, delicious food and drinks, the café is an inviting space to pass some time. Whether its a quick espresso at the bar, a leisurely Sunday breakfast with the family or an evening
Hours: Mon.-Sun. 08:00-22:00
Phone: +49 (40) 50 75 38 61

Airport Apotheke - Store

Description: Looking for travel health information from a specialist pharmacy before you set off? The friendly staff at the Airport Pharmacy will be pleased to provide competent advice and valuable tips
Location: Gate/Area: Level 0
Hours: Mon. - Fr. 07.00 am - 21.00 pm ; Sat. - Sun. 08.00
Phone: +49 (40) 50 04 93 36

Airport Outlet - Store

Description: Airport Outlet is the place to find prestigious brand products for men and women conscious of both fashion and price.High quality men’s and women’s fashion along with matching accessories, such as bag
Location: After Security | Gate/Area: Level 0
Hours: Mon. - Sun. 09.00 a.m. to 09.00 p.m.
Phone: +49 (40) 50 75 14 55

Akupressurmassage - Store

Description: Acupressure massage combines elements of traditional Chinese and western massage and is particularly effective against tension, back problems and inner stress, making it especially suitable if you are
Location: Gate/Area: Pier next to Gate B20 and Gate C15, Level 1
Hours: Mon. - Fri. 07.30 am - 20.30 pm ;Sat. - Sun. 09.00
Phone: +49 (0) 179 99 88 162 +49 (0) 176

Alfredo Bar - Bar

Description: his is where coffee is celebrated in all its rich variety: cappuccino, latte macchiato or classical coffee – whatever you want, you will find it at the Alfredo Bar. And the homemade cakes will amaze y
Location: Before Security | Gate/Area: Level 4
Hours: Mon.-Sun. 11.00 a.m. - 06.00 p.m.
Phone: +49 (40) 50 75 34 62

Arrival Bar - Bar

Description: The Arrival Bar, on the Arrivals level in Terminal 1, has a broad range of savoury and sweet snacks on offer.And a chilled beer or prosecco is available day or night to welcome arriving passengers.
Location: After Security | Gate/Area: Level 0
Hours: Mon.-Sun. 00:00-24:00
Phone: +49 (40) 50 75 34 61

Attitude - Store

Description: The Nuance Group Switzerland shop, opened in March 2009, is waiting for you with world-famous brands: exclusive labels such as MCM, Escada, René Lezard and Bally present their luxurious accessories
Location: After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6:00-21:00
Phone: +49 (40) 50 75 14 66

Bistro Modellschau - Bar

Description: The Model Show Bistro has a fantastic view of the Passenger Pier and of the aircraft taking off and landing on the runways.
Location: Before Security
Hours: Mo.-So. 09:00-17:00
Phone: +49 (40) 50 75 34 58

Bloomery - Store

Description: Whether you are looking for a ready-made bouquet or a floral greeting made to measure, you will always find something suitable here.
Location: After Security | Gate/Area: Level 0
Hours: Mon.-Sun. 09:00-21:00
Phone: +49 (40) 50 09 04 54

Blue Corner - Bar

Description: With its modern fittings and quiet location, this bar is the perfect place to enjoy a small snack and a freshly pulled beer before your flight, with a view over the apron.
Location: After Security | Gate/Area: Level 0
Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (40) 50 75 26 91

Boutique du Chocolat - Store

Description: Whether looking for a gift or something their own pleasure, even demanding connoisseurs will not be disappointed.
Location: After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00am - 21.00pm
Phone: +49 (40) 50 75 14 66

Boutique JAC - Store

Description: AC offers the latest fashions for the brand-conscious woman looking for good value for money at Hamburg Airport. The wide range includes ladies wear, accessories, underwear and shoes.
Location: Gate/Area: Level 0
Hours: Mon. - Sun. 09.00 am - 22.00 pm
Phone: +49 (40) 50 75 30 30

Café Treff - Cafe

Description: The first impression is important: land in Hamburg – and encounter an architectural highlight and good taste all at once. This is the perfect place to enjoy waiting for arriving passenges. The modern
Location: After Security | Gate/Area: Level 0
Hours: Mon.-Sun. 07:00 am - the last flight
Phone: +49 (40) 50 75 33 35

Camp David - Store

Description: Accessories such as fragrances, bags, belts and much more.
Location: After Security | Gate/Area: Level 0
Hours: Mon. - Sun. 09.00am - 21.00pm
Phone: +49 (40) 54 80 24 55

Cindy´s Diner - Restaurant

Description: Cindy’s Diner – a typical diner with fast service and “tasty American food” – is the ideal place for a variety-filled break.Cindy’s Diner spoils its guests with hearty American breakfasts, quality, ju
Location: After Security | Gate/Area: Level 2
Hours: Mon.-Sun. 11:00-20:30
Phone: +49 (40) 50 75 37 04

Dallmeyers Backhus - Bar

Phone: +49 (40) 50 06 68 15

Destination Hamburg - Store

Description: Along with the legendary Hamburg jackets, a wide range of attractive souvenirs and north-German delicacies, sporty clothes such as Helly Hansen gear and the popular fan articles for Hamburg's football
Location: Gate/Area: Level 1
Hours: Mon.-Sun. 06.00 am - 21.00 pm
Phone: +49 (40) 50 75 62 52

Dock 3 - Bar

Description: Sitting in the quiet lounge setting of Dock 3, at the large panorama windows, you notice a faint touch of the atmosphere of a modern Hamburg dockyard.Fresh, savoury snacks and tasty sweets are the ord
Location: After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (40) 50 75 15 14

Edeka - Store

Description: A broad variety of fresh products for everyday needs, along with savoury snacks, freshly-brewed coffee and much more: EDEKA Frischemarkt at Hamburg Airport, open daily from 6am to 10pm.The new Frische
Location: Gate/Area: Level 0
Hours: Mon. - Sun. 06.00 am - 22.00 pm
Phone: (040) 35 96 52 58

Esprit - Store

Description: Esprit presents a range of both sporty and elegant fashionwear, along with matching accessories, in its 180 m² shop. The famous fashion label’s high quality materials, excellent fit, and careful produ
Location: Gate/Area: Level 0
Hours: Mon.-Sun. 9:00-21:00
Phone: +49 (40) 50 75 62 82

Fan-House - Store

Description: From coffee cups to cellphone accessories and, of course, clothing, you will find merchandise for various Bundesliga clubs. The FAN HOUSE range is rounded off with current fashion items and local prod
Location: Gate/Area: Level 0
Hours: Mon. - Sun. 09.00am - 21.00pm
Phone: +49 (40) 52 38 53 77

Filini - Restaurant

Description: A taste of Italian life with original coffee specialties, an authentic menu and selected wines.
Phone: +49 (40) 30 03 00 00

Flying Flowers - Store

Description: Flying Flowers has the perfect floral greeting for every occasion and taste. Decorative accessories complete the product range.
Location: Gate/Area: Level 0
Hours: Mon. - Sun. 09.00 - 21.00
Phone: +49 (0)40 50 75 39 49

Gant - Store

Description: Shop
Location: After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00am - 21.00pm
Phone: +49 (40) 50 04 88 63

Gosch Sylt - Restaurant

Description: Gosch goes airside – in an attractive setting of dark stone, matte stainless steal, glass and highly polished teak.
Location: After Security | Gate/Area: Level 2
Hours: Mon. - Fri. 11.00am - 20.30pm ; Sun 11.00am - 20.3
Phone: +49 (40) 50 75 37 05

Hair Society - Store

Description: Hair Society is the hairdresser’s salon at Hamburg Airport. As well as a wide range of hairdressing services, you can also purchase the entire range of Aveda natural products. This is also the right
Location: Gate/Area: Level 0
Hours: Mo. - Sun. 09.00 am - 21.00 pm
Phone: +49 (40) 50 75 21 08

Heinemann Duty Free - Store

Description: Anyone in possession of a valid boarding pass can shop here, whether the destination is within Germany, in Europe or on a distant continent. Everyone pays the same price, regardless of where they are
Location: Gate/Area: Level 1
Hours: Mon.-Sun. 04:30-21:30
Phone: 00800 22 24 42 22

Hermés Boutique - Store

Description: Passengers can find elegant Hèrmes products in Hamburg Airport’s Passenger Pier. Customers receive competent and stylish advice on fashion, accessories and jewellery in the quiet ambience of the nobl
Hours: Mon. - Sun. 06.00 am - 21.00 pm
Phone: +49 (40) 50 75 62 81

Hugo Boss - Store

Description: A visit to the Boss Shop in the passenger pier is a must for fashion-conscious men. In an inviting atmosphere, Boss Black presents a range essentially classical business wear, complemented by the casu
Location: Gate/Area: Level 1
Hours: Mon.-Sun. 06.00 am - 21.00 pm
Phone: +49 (40) 50 75 62 22

K Presse & Buch - Store

Description: Need some good reading material before you take off? Have a look in one of K Presse & Buch’s four shops at the airport, where you can choose from the latest daily newspapers and glossy magazines from
Location: Gate/Area: Level 0
Gate/Area: Level 1
Hours: Plaza: Mon. - Sun. 04.30 am . 21.00 pm ; Pier Mon.
Phone: +49 (40) 50 75 33 76

Kaffeebar Lafino - Bar

Location: Gate/Area: Pier next to Gate C03-C05
Hours: Mon. - Sun. 05.00am - at the last departure
Phone: +49 (40) 50 75 18 49

Klockmann - Store

Description: If your luggage has been damaged whilst travelling, it’s time to speak to klockmann. The competent personnel can help you straight away! They have many spare parts for the Rimowa, Samsonite and Titan.
Location: Gate/Area: Level 0
Hours: Mon.-Sun. 09:00 - 21:00
Phone: +49 (40) 54 80 33 83

LED-Dreams - Store

Description: In the LED Shop you will find light crystals on LED bases in a range of shapes and colours, including natural crystal forms.The unique charm of the crystals is in the play of colours and the fascinati
Location: Gate/Area: Level 0
Hours: Mon.-Sun. 09:00-21:00
Phone: +49 (40) 51 31 63 12

Lufthansa WorldShop - Store

Description: With the motto, “Travel, Trends & Taste”, the Lufthansa World Shop presents top quality selected travel, lifestyle and sports products from the most popular manufacturers. You can look, touch and try
Location: Gate/Area: Level 1
Hours: Mon.-Fri. 07:00-21:00; Sat.-Sun. 08:00-21:00
Phone: +49 (40) 51 31 64 84

Marc O´Polo - Store

Description: The Marc O’Polo Shop in the Airport Plaza, operated by the Nuance Group Deutschland GmbH, is the place to find modern, casual/sporty men’s and women’s fashion apparel, made mostly from natural materi
Location: Gate/Area: Level 1
Hours: Mon.-Sun. 6.00 am - 21.00 pm
Phone: +49 (40) 50 75 14 54

Marché Bakery - Restaurant

Description: The warm and cold delicacies, from both savoury and sweet doughs, may be eaten in or taken away. The bakery range is complemented by hand-squeezed fruit juices, selected tea and coffee specialties and
Location: After Security | Gate/Area: Level 2
Hours: Mon.-Sun. 05:00-19:00
Phone: +49 (40) 50 75 37 06

Marché Restaurant - Restaurant

Description: The Marché Restaurant offers flavoursome dishes of exceptional quality and freshness. In the large market area, with its range of culinary stalls, your meal can be prepared before your eyes.The widely
Location: Before Security | Gate/Area: Level 4
Hours: Mon.-Sat. 06.30am - 21.00pm ; Sun 07.00am - 21.00p
Phone: +49 (40) 50 75 33 23

Mercato - Restaurant

Description: If you just want something smaller, the potato and vegetable bar offers plenty to choose from, as do the wide range of fresh salads and tasty baguettes.A cake buffet and various desserts round out the
Location: Gate/Area: Level 4
Hours: Mon.-Sun. 04:00-20:00
Phone: +49 (40) 50 75 34 62

Mövenpick Café - Cafe

Description: The best coffee for miles around, prepared, naturally, in genuine portafilter coffee machines, accompanied by a glass of water and a tasty croissant or small cake
Location: After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 04:30-20:30
Phone: +49 (40) 50 75 37 08

Mövenpick Restaurant & Bar - Restaurant

Description: The Swiss chain’s restaurant offers a trendy breakfast buffet, a range of Swiss classics and an impressive appetiser buffet
Location: Gate/Area: Level 4
Hours: Mon.-Fri. 07.30-22.00; Sat.-Sun. 10.30-22.00
Phone: +49 (40) 50 75 33 28

MyCell - Store

Description: As well as the Apple product range and appropriate accessories, the store stocks all sorts of electronic products – cameras, notebooks and computer/telecommunications accessories.
Location: Gate/Area: Level 0
After Security | Gate/Area: Level 0
Hours: Mon. - Sun. 09.00am - 21.00pm
Phone: +49 (40 ) 50 75 38 02

Navyboot - Store

Description: The Navyboot store at Hamburg Airport offers shoes, bags, and accessories for fashion-conscious men and women
Hours: Mon. - Sun. 06.00am - 21.00pm
Phone: +49 (40) 30 06 27 63

Olymp - Store

Description: Your specialist for shirts, polo shirts and ties. Uncompromising quality, outstanding comfort and ease of care, a wide variety and optimal value for money.
Location: After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00 am - 21.00 pm
Phone: +49 (0)40 50 75 16 69

Paul & Shark - Store

Description: Regular customers of Paul & Shark will be thrilled to finally have a shop of the exclusive Italian fashion label at Hamburg Airport. Here you will find an extensive range of the classical, elegant lif
Location: After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6:00-21:00
Phone: +49 (40) 50 75 15 45

PICARD - Store

Description: PICARD specialises in finest quality, fashionable leather goods, producing small leather items, folios and attachés, toilet bags, belts, backpacks and, of course, handbags. In recent years, PICARD has
Hours: Mon. - Sun. 06.00am - 21.00pm
Phone: +49 (40) 50 01 87 07

Pier 1 Bar - Bar

Description: The modern bar is as attractive to hurried breakfast guests, with its fresh, warm, buttery croissants, as it is to passengers wanting to enjoy a relaxed beer at the end of the working day
Location: After Security | Gate/Area: Level 1 (Gate C17)
Hours: Mon.-Sun. 05.00 am
Phone: +49 (40) 50 75 34 21

Pier 2 Bar - Bar

Description: Fresh, trendy snacks, sandwiches and healthy salads, yoghurt and smoothies tempt the passengers.
Location: After Security | Gate/Area: Level 1 (Gate C15)
Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (40) 50 75 33 02

Point 53/09 - Restaurant

Description: Point 53/09 has just the right snacks and drinks for a quick break before your flight or a take-away pack.
Location: Gate/Area: Level 1 (Gate C16)
Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (40) 50 75 18 77

Porsche Design - Store

Description: The name “Porsche Design” stands for high-quality, classical accessories that have been delighting a vast number of people – not just Porsche enthusiasts – for more than 50 years. Since December 2008,
Location: After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6:00-21:00
Phone: +49 (40) 50 75 14 56

Relay Presse + Bücher - Store

Description: the latest news from around the world, or be inspired by the huge choice of exciting novels and fascinating magazines.
Location: Gate/Area: Level 0
Hours: Mon.-Sun. 05:30-22:00
Phone: +49 (40) 51 31 64 66

Restaurant Oliva - Restaurant

Description: The generously presented antipasti are as attractive as the main meals prepared by the team in the open-view kitchen – sometimes north German, sometimes mediterranean, but always good
Location: Before Security | Gate/Area: Level 4
Hours: Mon.-Sun. 11.00 a.m. - 08.00 p.m.
Phone: +49 (40) 50 75 34 65

Rolling Luggage - Store

Location: Gate/Area: Level 1
Hours: Mon. - Sun. 06.00 am - 21.00 pm

S-mart Fine Foods - Store

Description: Everything you need for a snack or a main meal can be found in the S-mart fine foods supermarket and bakery.And if you have just returned from a trip and want to refill your refrigerator with the esse
Location: Gate/Area: Level 0
Hours: Mon.-Sun. 06:00-23:00
Phone: +49 (40) 50 75 12 57

San Pino - Restaurant

Description: Caesar’s salad prepared in-hose with the best ingredients, whilst fish, meat, and poultry are grilled for you in real time. Nobody fails to be impressed by the juggling pizza chefs
Location: After Security | Gate/Area: Level 2
Hours: Mon.-Fri. 11:00-20:30, Sun. 14:00-20:30, closed on
Phone: +49 (40) 50 75 37 07

Sashimi Sushi Bar - Restaurant

Description: Top chefs create original, first-class sushi dishes in a traditional environment before your very eyes. Vegetarian or fish, there is something for every taste. Sushi fans don’t have to eat at the airp
Location: After Security | Gate/Area: Level 0
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 05:00-21:00
Phone: +49 (40) 50 75 22 97

Sound & Vision - Store

Description: Hamburg Airport’s electronics store has the latest audio, video and telecommunications products along with travel accessories.
Location: After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00am - 21.00pm
Phone: +49 (40) 50 75 16 34

SØR - Store

Description: The SØR shop in the Airport Plaza, in the brand’s classical design which reflects the stylish elegance of the product palette, offers a broad range of fashionable, quality menswear. from Andrea Tenzi
Location: After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6:00-21:00
Phone: +49 (40) 50 01 86 44

St. Pauli Bar - Bar

Description: At the “St Pauli” Bar there is always something happening. Interesting people, the action on the apron.In front of the impressive backdrop, the hot croissants and hot milk coffee at breakfast time and
Location: After Security | Gate/Area: Level 1 (Gate A37-40)
Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (40) 50 75 15 18

Suncatcher - Store

Description: A shop for people who see sunglasses not as an essential but as a firm feature in their overall dress.
Location: Gate/Area: Level 1
Hours: Mon. - Sun. 06.00 - 21.00
Phone: +49 (40) 50 75 16 86

Temptation - Store

Description: The “Temptation” shop, on the way to the departure gates, has earned its name. Fashionable and popular brands such as Swarovski, Thomas Sabo, Paris Hilton and Guess offer a wide selection of jewellery
Location: After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6.00 am - 21.00 pm
Phone: +49 (40) 50 75 16 70

Tie Rack - Store

Description: Tie Rack The well-known and always up-to-date Tie Rack range of fashionable accessories for men and women, including ties, scarves and cufflinks, is joined in the new shop by an exquisite, wide rang
Location: After Security | Gate/Area: Level 1
Hours: Mon.- Sun. 06.00 am - 21.00 pm
Phone: +49 (40) 59 35 01 64

Tom Tailor - Store

Description: The Tom Tailor Shop is the place to go for fashion-conscious lifestyle clothing. Cool jeans, casual sweatshirts, sporty t-shirts and much more: the Hamburg fashion designer’s simple outfits are availa
Location: Gate/Area: Level 1
Hours: Mon.-Sun. 06:00-21:00
Phone: +49 (40) 50 75 62 24

Vino Bar - Bar

Description: It is easy to relax with coffee and some cake or a good glass of wine at the Vino Bar
Location: Before Security | Gate/Area: Level 4
Hours: Mon.-Sun. 11:00-19:00
Phone: +49 (40) 50 75 34 85

Wolford - Store

Description: Along with a widely assorted range of fine stockings and elegant underwear for women, Wolford offers classic women's clothing for every occasion.
Location: Gate/Area: Level 0
Phone: +49 (40) 50 75 24 99