Hamburg HAM Airport Terminal Map Overview

Main Terminal / Concourses at Hamburg HAM Airport

At Hamburg Airport, the three separate passenger buildings form the four-level 'SkyWorld' complex, consisting of the Airport Plaza in the Center and Terminals 1 & 2 on either side - all connected to each other at the south side, and at the concourse (pier) leading to the airline gates. The baggage claim area on level 0 (lower level) extends to all three buildings. Both T1 & T2 handle departures & arrivals. (The 'Terminal Tango' at the far west side of Terminal 1 only serves special occasions.)  Parking facility P5 is attached to Terminal 2, while P4 & P2 are across from the terminal complex and P1 is further west of P2.

Terminal 1 of Hamburg Airport, houses non-Star Alliance airlines and is similar in size to T2.
- Level 0 to the right serves T1 Arrivals with the S-Bahn station (subway), a pharmacy, meeting point and baggage claim.
- Level 1 of T1 houses check-in counters 1-6, information desk, & Customs, access to the Concourse and gates.
- Level 2 of T1 has a prayer room, while the Airport Plaza houses a conference center, lounges, restaurants and travel marts.
- Level 3 of T1 houses  retaurants and travel mart, while the Airport Plaza houses lounges.
NOTE: T1 Lufthansa & easyJet passengers may now use the new self-service kiosks for check-in & baggage dropoff, where they can print boarding passes & drop off bags.  More participating airlines will be added 'over time'.

Terminal 2 of Hamburg Airport
houses the Star Alliance (including Lufthansa).
- Level 0 to the left has T2 arrivals with a meeting point, airport office, rental car counters, post office and baggage claim.
- Level 1 of T2 houses check-in counters 7-10, Information desk, and access to the Concourse and gates.
- Level 2 of T2 has a lounge and a conference center, while the Airport Plaza houses travel marts 2 & 3.
- Level 3 of T2 houses restaurants, while the Airport Plaza houses lounges*.

The Airport Plaza, used for security clearance, offers a large display of shops and houses the S-Bahn station.

Other Services and Amenities at Hamburg Airport:   Throughout the SkyWorld complex there is ample opportunity  for dining and shopping. Aside from food & drink and retail concessions, the Airport offers 25 travel agencies, Internet access in most areas of the Airport;  an Airport Conference Center with 14 meeting rooms in T2; currency exchange, and a chapel (T1, level 2).
A pharmacy is in post-security or  call +49 40 5004 9336;
For medical emergencies go to DRK/mediservice at T2, level 1 or call +49 40 5075 3353.
For hair salon 'Hair Society' call  +49 40 5075 2108 .
The Airport Office, located in the Arrivals level of the Airport Plaza, is open daily 6am-11pm (tel. +49 (40) 5075-1010) and offers information and advice on airport services, including:  hotel reservations, event tickets, fax & copy services, safe-keep of keys or documents; sale of Hamburg Card, tickets for Kielius & TRAVELiner; souvenir & travel necessities; ground transportatoin, tickets to sports events, and more.

NOTE:  During 2016 new concourse areas are being created, with multiple electric and USB connections, seating areas for various passenger preferences, a quiet zone and a business zone. Also, a WLAN-infrastructure will be installed, so that by early 2017 a free and much faster access will be available.

* Airport & Airline Lounges; VIP Services:  (
For special VIP service call (tel. +49 (40) 5075-2012.)
 - 
The Airport lounge is in the gallery level of the Airport Plaza (tel. +49 (40) 5075-2772);
 -  Lufthansa Lounge for frequent & Senator passengers is at T2, gallery level;
 -  Emirates Lounge, only open between 11:5am-2:30pm, is in the Airport Plaza, gallery level.
 -  Airberlin's Exclusive Waiting Area is at Skywalk, Gate C08, open 24 hrs.

Hamburg Bars, Cafes, Restaurants & Stores

Airberlin - Airline Lounge

Gate/Area: A14, Level 1
Hours: Open 24 hours
     
 
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Airport Lounge - Airline Lounge

Gate/Area: Airport Plaza
     
 
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Exclusive Labels like MCM, Michael Kors, Longchamp, Codello, Tumi and Furla
After Security | Gate/Area: A18, Level 1
Map
Hours: Mon.-Sun. 6.00 am - 09.00 pm
Phone: +49 (0)40 5075-1466
     
 
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With its modern fittings and quiet location, this bar is the perfect place to enjoy a small snack and a freshly pulled beer before your flight, with a view over the apron.
After Security | Gate/Area: A21, Departure Level
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Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (0)40 5075-2691
     
 
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Savoury snacks and tasty sweets are on offer, along with freshly drawn beer and specialty coffee from Mövenpick organic fair-trade coffee beans.
After Security | Gate/Area: B46, Departure Level
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Hours: Mon.-Sun. 05.00 am - the last departure
Phone: +49 (0)40 5075-1514
     
 
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At the “St Pauli” Bar there is always something happening. Interesting people, the action on the apron. In front of the impressive backdrop, the hot croissants and hot milk coffee.
After Security | Gate/Area: A37, Departure Level
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Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (0)40 5075-1518
     
 
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With a view of aircraft taking off and landing, passengers can enjoy warm snacks and specialty coffees, wine by the glass, and a range of sandwiches and soups
After Security | Gate/Area: A17, Departure Level
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Hours: Mon.-Sun. 05.00 am - the last departure
Phone: +49 (0)40 5075-3421
     
 
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Whether you are looking for a ready-made bouquet or a floral greeting made to measure, you will always find something suitable here.
Before Security | Gate/Area: Terminal 2, Arrival level
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Hours: Mon.-Sun. 09.00 am - 09.00 pm
Phone: +49 (0)40 50090454
     
 
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JAC has current fashions, accessories, shoes and underwear for the brand-conscious woman.
Before Security | Gate/Area: Terminal 1, Arrivals Level
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Hours: Mon. - Sun. 09.00 am - 10.00 pm
Phone: +49 (0)40 51312727
     
 
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Cafe Himmelschreiber - Cafe

With cosy beach chairs, delicious food and drinks, the café is an inviting space to pass some time.
Before Security | Gate/Area: General Aviation Terminal
Hours: Mon.-Sun. 08.00am - 10.00pm
     
 
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Cindy's Diner – a typical diner with fast service and “tasty American food” – is the ideal place for a variety-filled break.
After Security | Gate/Area: Airport Plaza, Departure Level
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Hours: Mon.-Sun. 11.00am - 8.30pm
Phone: +49 (0)40 5075-3704
     
 
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The HAM Crew Shop offers a variety-filled range of perfumes and cosmetics along with a wide selection of spirits and sweets at duty-free prices.
Before Security | Gate/Area: Terminal 2, Arrivals Level
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Hours: Mon.- Fri.: 9 a.m. - 7 p.m
Phone: +49 (0)151 61337866
     
 
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CUCCIS stands for speed and indulgence, for balanced nutrition and an urban lifestyle. If fresh and healthy is your thing, then CUCCIS is the place for you.
After Security | Gate/Area: D01, Departure Level
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Hours: Mon.- Sun.: First departure a.m. - last departure
     
 
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A variety of German Bakery specialities is waiting for you in the arrival area of the Airport Plaza.
Before Security | Gate/Area: Airport Plaza, Arrival Level
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Hours: Mon.- Sun.: 4 a.m. - 10 p.m
Phone: +49 (0)40 50016815
     
 
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From clothing to shoes and accessories, there’s lots to discover at Desigual.
Gate/Area: C08, Level 1
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Hours: Mon.- Sun.: 6 a.m. - 9 p.m.
Phone: +49 (0)40 98765656
     
 
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Keep the memories of Hamburg fresh with fashion and accessories from the city’s designers at Destination Hamburg
After Security | Gate/Area: A20, Level 1
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Hours: Mon.- Sun.: 6 a.m. - 9 p.m.
Phone: +49 (0)171 5515380
     
 
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A broad variety of fresh products for everyday needs, along with savoury snacks, freshly-brewed coffee and much more: EDEKA Frischemarkt at Hamburg Airport.
Before Security | Gate/Area: Airport Plaza, Arrivals Level
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Hours: Mon. - Sun. 06.00 am - 10.00 pm
Phone: +49 (0)40 35965258
     
 
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Filini Bar - Bar

The bar and restaurant offer a taste of the Mediterranean way of life, with Italian coffee specialties, an authentic menu, and selected wines
Before Security | Gate/Area: Radisson Blu Hotel
Hours: Mon.- Fri.: 6 a.m. - 10.30 a.m
Phone: +49 (0)40 3003000
     
 
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Flying Flowers has the perfect floral greeting for every occasion and taste. Decorative accessories complete the product range.
Before Security | Gate/Area: Terminal 1, Arrivals Level
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Hours: Mon. - Sun. 09.00 am - 09.00 pm
Phone: +49 (0)40 5075-3949
     
 
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The style of GANT, the traditional American premium lifestyle brand, draws its inspiration from the casual college look of the American east coast.
After Security | Gate/Area: A20, Level 1
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Hours: Mon.- Sun.: 6 a.m. - 9 p.m.
Phone: +49 (0)40 50048863
     
 
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Sylt oysters, lobster, shrimps, or salmon, accompanied by a glass of wine, beer or champagne
After Security | Gate/Area: Airport Plaza, Departure Level
Map
Hours: Mon.- Sun.: 11 a.m. - 8.30 p.m.
Phone: +49 (0)40 5075-3705
     
 
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HALLHUBER offers fashionistas a unique selection of ready-towear clothing, as well as accessories, bags and shoes to help them create individual looks
Before Security | Gate/Area: Airport Plaza, Level 0
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Hours: Mon. - Sun.: 09.00 pm - 21.00 pm
     
 
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HEINEMANN Duty Free Shops, directly after the security checkpoint. Whatever your destination, every customer pays the same price
After Security | Gate/Area: A20, Level 1
After Security | Gate/Area: Airport Plaza, Level 1
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Hours: Mon.- Sun.: 4.30 a.m. - 9.30 p.m
Phone: +49 (0)0800 22244222
     
 
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Accessories, shoes, travel bags, and underwear complete the range.
After Security | Gate/Area: C15, Level 1
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Hours: Mon.- Sun.: 6 a.m. - 9 p.m
Phone: +49 (0)171 5593847
     
 
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International Exchange is your reliable travel partner, offering comprehensive consultancy services in the field of currency
After Security | Gate/Area: B20, Level 1
After Security | Gate/Area: C08, Level 1
After Security | Gate/Area: Terminal 1, Baggage Claim Area
Before Security | Gate/Area: Terminal 1, Departures Level
Map
Hours: Mon.- Sun.: 5.45 a.m. - 8.45 p.m
Phone: +49 (0)40 30062
     
 
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Hamburg Airport’s biggest bookstore, 350 square metres in size, is located in the Airport Plaza. The k presse + buch flagship store has more than 1,000 travel guides on offer.
After Security | Gate/Area: Airport Plaza, Arrivals Level
After Security | Gate/Area: Airport Plaza, Level 1
After Security | Gate/Area: C07, Level 1
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Hours: Mon. - Sun. 05.00 am - 09.00 pm
Phone: +49 (0)40 50016999
     
 
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a new item of luggage, of equivalent value, will be issued.
Before Security | Gate/Area: Terminal 1, Arrivals Level
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Hours: Mon.- Sun.: 9 a.m. - 9 p.m
Phone: +49 (0)40 54803383
     
 
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Italian fashion is always modish – and a little extravagant. At Ladywa Uomo, you will find an exclusive collection of Italian men’s fashion.
Before Security | Gate/Area: Terminal 2, Arrivals Level
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Hours: Mon.- Sun.: 9 a.m. - 9 p.m
Phone: +49 (0)40 50048600
     
 
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If slight appetite appears short before take-off, Lafino is just the right place for yo
Before Security | Gate/Area: C07, Departure Level
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Hours: Mon. - Sun.: 6.00 a.m. - 9.00 p.m.
     
 
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Gate/Area: A19, Level 1
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Hours: Mon.- Sun.: 5.20 a.m. - 9.15 p.m.
     
 
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You can look, touch and try out a huge range of travel-related, Lufthansa-branded products.
Before Security | Gate/Area: Terminal 2, Departures Level
Map
Hours: Mon.- Fri.: 7 a.m. - 9 p.m
     
 
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Marc O’Polo is defined by natural materials and a casual, sporty look.
After Security | Gate/Area: A17, Level 1
Map
Hours: Mon.- Sun.: 6 a.m. - 9 p.m.
Phone: +49 (0)40 5075-1454
     
 
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The warm and cold delicacies, from both savoury and sweet doughs, may be eaten in or taken away. The bakery range is complemented by hand-squeezed fruit juices, selected tea and coffee specialties.
After Security | Gate/Area: Airport Plaza, Departure Level
Map
Hours: Mon.-Sun. 05.00am - 7.00pm
Phone: +49 (0)40 5075-3706
     
 
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The Marché Restaurant offers flavoursome dishes of exceptional quality and freshness.
Before Security | Gate/Area: Terminal 2, Level 3
Map
Hours: Mon.- Sun. and public holidays: 6.30 a.m. - 8.30pm
Phone: +49 (0)40 5075-3473
     
 
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The premium coffee specialities are served by specially trained McCafé personnel. They receive extra training on the various coffee varieties, the roasting procedure.
Before Security | Gate/Area: Terminal 1, Level 3
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Hours: Mon.- Sun.: 4 a.m. - 10 p.m.
Phone: + 49 (0)40 30062775
     
 
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McDonald's have set up a Business Zone, with power sockets where mobile devices such as telephones and laptops can be charged for free.
Before Security | Gate/Area: Terminal 1, Level 3
Map
Hours: Mon.- Sun.: 4 a.m. - 10 p.m.
Phone: +49 (0)40 30062775
     
 
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Whether its medications for your journey or every day cosmetic and hygiene articles you need,
Before Security | Gate/Area: Airport Plaza, Arrivals Level
Map
Hours: Mon.- Fri.: 7 a.m. - 9 p.m
Phone: +49 (0)40 50049336
     
 
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The American natural cosmetics brand MICA Beauty is at home in New York, London and Johannesburg
After Security | Gate/Area: Airport Plaza, Level 0
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Hours: Mo. - So.: 08.30 - 21.00 Uhr
     
 
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The Moleskine brand is famous for its noticebooks, calendars, and sketchbooks. It is a synonym for culture, travel, memories, and personal identity
Before Security | Gate/Area: A17, Level 1
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Hours: Mon.- Sun.: 6 a.m. - 9 p.m.
Phone: +49 (0)40 59351224
     
 
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Montblanc is synonymous with premium writing culture and uncompromising design, style, materials, and workmanship.
After Security | Gate/Area: C15, Level 1
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Hours: Mon. - Sun. 4.30am - 9.30pm
Phone: +49 (0)0800 22244222
     
 
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The best coffee for miles around, prepared, naturally, in genuine portafilter coffee machines, accompanied by a glass of water and a tasty croissant or small cake
After Security | Gate/Area: Airport Plaza, Departure Level
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Hours: Mon.-Sun. 04.30am - 8.30 pm
Phone: +49 (0)40 5075-3708
     
 
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Enjoy the quality freshness concept in a pleasant modern atmosphere
Before Security | Gate/Area: Terminal 2, Level 3
Map
Hours: Mon.- Fri.: 11 a.m. - 9 p.m
Phone: +49 (0)40 5075-3328
     
 
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Nokia, Apple, Blackberry, HTC, Samsung, etc
Before Security | Gate/Area: Terminal 1, Arrivals Level
Map
Hours: Mon.-Sun. 09.00 am - 09.00 pm
Phone: +49 (0)40 69459631
     
 
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The Navyboot store at Hamburg Airport offers shoes, bags, and accessories for fashion-conscious men and women.
After Security | Gate/Area: C08, Level 1
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Hours: Mon. - Sun. 06.00am - 09.00pm
Phone: +49 (0)40 30062763
     
 
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Olymp is your specialist for shirts, polo shirts and ties.
After Security | Gate/Area: Airport Plaza, Level 1
Map
Hours: Mon. - Sun. 06.00 am - 09.00 pm
Phone: +49 (0)40 5075-1669
     
 
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A wide-ranging selection of classically refined ladies’ and men\'s
After Security | Gate/Area: Airport Plaza, Level 1
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Hours: Mon.-Sun. 6.00 am - 09.00 pm
Phone: +49 (0)40 5075-1545
     
 
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PICARD stocks a range of briefcases and attaché cases, travel bags, toiletries bags, belts, backpacks and
After Security | Gate/Area: C08, Level 1
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Hours: Mon. - Sun. 06.00am - 09.00pm
Phone: +49 (0)40 50018707
     
 
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That’s why our sandwiches, baguettes, panini, desserts, salads and smoothies are freshly prepared here throughout the day
After Security | Gate/Area: C15, Departure Level
Map
Hours: Mon.-Sun. 05.00 am - the last departure
Phone: +49 (0)40 5075-3302
     
 
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As the central bar, at the intersection of the security checkpoint and the Passenger Pier, Point 53/09 has just the right snacks and drinks for a quick break before your flight or a take-away pack.
After Security | Gate/Area: C16, Departure Level
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Hours: Mon.-Sun. 05.00 am - the last departure
Phone: +49 (0)40 5075-1877
     
 
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At P&B you will find not only a large selection of magazines but also attractive gifts, postcards, sweets, and travel guides.
After Security | Gate/Area: A20, Level 1
Before Security | Gate/Area: Terminal 2, Arrivals Level
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Hours: Mon.- Sun.: 5 a.m. - 9 p.m.
Phone: +49 (0)40 51319400
     
 
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Italian coffee specialties, wine, freshly pulled beer, breakfast, and mediterranean sna
Before Security | Gate/Area: Terminal 1, Level 3
Map
Hours: Mon. - Sun. 04.00am - 9.30pm
Phone: +49 (0)40 5075-1038
     
 
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With the virtual mirror you can try the latest models and even take photos.
After Security | Gate/Area: A17, Level 1
Map
Hours: Mon. - Sun. 06.00 am - 09.00 pm
Phone: +49 (0)40 5075-1686
     
 
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Exchange is your reliable travel partner, offering comprehensive consultancy services in the field of currency
Before Security | Gate/Area: Terminal 1, Arrivals Level
Before Security | Gate/Area: Terminal 2, Arrivals Level
Map
Hours: Mon.- Sun.: 8 a.m. - 9 p.m.
Phone: +49 (0)40 5075-3374
     
 
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The wide range of books, magazines and newspapers from all over the world is sure to satisfy every reader, from children to adults.
Before Security | Gate/Area: Terminal 1, Arrivals Level
Map
Hours: Mon. - Sun. 05.30 am - 10.00 pm
Phone: +49 (0)40 51316466
     
 
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Everything you need for a snack or a main meal can be found in the S-mart fine foods supermarket and bakery.
Before Security | Gate/Area: Terminal 1, Arrivals Level
Map
Hours: Mon.- Sun.: 6 a.m. - 11 p.m
Phone: +49 (0)40 5075-1257
     
 
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fresh caesar salad, fish, pasta, meat and poultry, grilled while you wait
After Security | Gate/Area: Airport Plaza, Departure Level
Map
Hours: Mon.- Fri.: 11 a.m. - 8.30 p.m
Phone: +49 (0)40 5075-3707
     
 
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Top chefs create original, first-class sushi dishes in a traditional environment before your very eyes. Vegetarian or fish, there is something for every taste.
Before Security | Gate/Area: Terminal 2, Arrival Level, Level 0
Map
Hours: Mon.- Sun.: 9 a.m. - 10 p.m.
Phone: +49 (0)40 5075-2297
     
 
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Top chefs create original, first-class sushi dishes in a traditional environment before your very eyes. Vegetarian or fish, there is something for every taste.
After Security | Gate/Area: C15, Departure Level
Map
Hours: Mon.- Sun.: 9 a.m. - 9 p.m.
Phone: +49 (0)40 5075-2097
     
 
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The highest levels of quality and a vast variety of healthy, vitamin-laden nutrition: that must be scoom
Before Security | Gate/Area: Terminal 1, Arrival Level
Map
Hours: Mon.- Sun.: 24 hours
Phone: +49 (0)40 5075-3461
     
 
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The SØR shop in the Airport Plaza, in the brand’s classical design which reflects the stylish elegance of the product palette, offers a broad range of fashionable, quality menswear.
After Security | Gate/Area: A17, Level 1
Map
Hours: Mon.-Sun. 6.00 am - 09.00 pm
Phone: +49 (0)40 50018644
     
 
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A perfect cup of coffee and the tasty snack of your choice are the perfect foundation for a great day!
Before Security | Gate/Area: Terminal 2, Arrival Level
Map
Hours: Mo.- So.: 7 a.m. - 11.30 p.m
     
 
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A shop for everyone who sees sunglasses as a fixed part of their outfit
After Security | Gate/Area: A17, Level 1
Map
Hours: Mon. - Sun. 06.00 am - 09.00 pm
Phone: +49 (0)40 5075-1686
     
 
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You have a fantastic view of aircraft taking off and landing from the Take Off Lounge and the observation deck.
Gate/Area: Modellschau, Level 2
Map
Hours: Mon.- Sun.: 9 a.m. - at least 5 p.m.
Phone: +49 (0)40 5075-3458
     
 
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The heart of every jewellery lover races at Temptation
After Security | Gate/Area: Airport Plaza, Level 1
Map
Hours: Mon.-Sun. 6.00 am - 09.00 pm
Phone: +49 (0)40 5075-1670
     
 
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Gate/Area: Airport Plaza, Level 3
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Hours: Mon.- Sun.: 13.30 a.m. - 16.00 p.m.
     
 
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The modern lifestyle fashion for men and women opens up all sorts of style possibilities.
After Security | Gate/Area: A20, Level 1
Map
Hours: Mon.-Sun. 06.00 am - 09.00 pm
Phone: +49 (0)40 50048605
     
 
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Everything a woman’s heart could long for is here, from choice underwear to cosmetic products and handbags.
After Security | Gate/Area: A20, Level 1
Map
Hours: Mon.-Sun. 06.00 am - 09.00 pm
Phone: +49 (0)40 5075-1634
     
 
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You will be enchanted by the loud colours and high quality of Hamburg’s luxury label.
After Security | Gate/Area: C08, Level 1
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Hours: Mon – Sun 6.00am - 9.00pm
Phone: +49 40 55440260
     
 
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Wolford is where stylish women come for exclusive fashionable stockings, seductive lingerie, and snug bodywear.
After Security | Gate/Area: A20, Level 1
Map
Hours: Mon. - Sun. 06.00 am - 09.00 pm
Phone: +49 (0)40 5075-2499
     
 
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