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Hamburg HAM Airport Terminal Map

Main Terminal / Concourses at Hamburg HAM Airport

At Hamburg Airport, the three separate passenger buildings form the four-level 'SkyWorld' complex, consisting of the Airport Plaza in the Center and Terminals 1 & 2 on either side - all connected to each other  at the south side, and to the concourse (pier) leading to the airline gates at the north side. The baggage claim area on level 0 (lower level) extends to all three buildings. Both T1 & T2 handle departures & arrivals. (The 'Terminal Tango' at the far west side of Terminal 1 only serves special occasions.)  Parking facility P5 is attached to Terminal 2, while P4 & P2 are across from the terminal complex and P1 is further west of P2.

Terminal 1 of Hamburg Airport, houses non-Star Alliance airlines and is similar in size to T2.
Level 0 to the right has T1 arrivals with the S-Bahn station (subway), a pharmacy, meeting point and baggage claim.
Level 1 of T1 houses check-in counters 1-6, information desk, & Customs, access to the Concourse and gates.
Level 2 of T1 has a prayer room, while the Airport Plaza houses a conference center, lounges, restaurants and travel marts.
Level 3 of T1 houses  retaurants and travel mart, while the Airport Plaza houses lounges.

Terminal 2 of Hamburg Airport houses the Star Alliance (including Lufthansa).
Level 0 to the left has T2 arrivals with a meeting point, airport office, rental car counters, post office and baggage claim.
Level 1 of T2 houses check-in counters 7-10, Information desk, and access to the Concourse and gates.
Level 2 of T2 has a lounge and a conference center, while the Aiport Plaza houses travel marts 2 & 3.
Level 3 of T2 houses restaurants, while the Airport Plaza houses lounges.

The Airport Plaza, used for security clearance, offers a large display of shops and houses the S-Bahn station.

Other Services and Amenities at Hamburg Airport:   Throughout the SkyWorld complex there is ample opportunity  for dining and shopping. Aside from food & drink and retail concessions, the Airport offers 25 travel agencies, Internet access in most areas of the Airport;  an Airport Conference Center with 14 meeting rooms in T2; currency exchange, and a chapel (T1, level 2).
A pharmacy is in post-security or  call +49 40 5004 9336;
For medical emergencies go to DRK/mediservice at T2, level 1 or call +49 40 5075 3353.
For hair salon 'Hair Society' call  +49 40 5075 2108 .
The Airport Office, located in the Arrivals level of the Airport Plaza, is open daily 6am-11pm (tel. +49 (40) 5075-1010) and offers information and advice on airport services, including:  hotel reservations, event tickets, fax & copy services, safe-keep of keys or documents; sale of Hamburg Card, tickets for Kielius & TRAVELiner; souvenir & travel necessities; ground transportatoin, tickets to sports events, and more.

Airport & Airline Lounges; VIP Services: 

(a) The Airport lounge is in the gallery level of the Airport Plaza (tel. +49 (40) 5075-2772);
(b) Lufthansa Lounge for frequent & Senator passengers is at T2, gallery level;
(c) Emirates Lounge, only open between 11:5am-2:30pm, is in the Airport Plaza, gallery level.
(d) Airberlin's Exclusive Waiting Area is at Skywalk, Gate C08, open 24 hrs.
(d) For special VIP service call (tel. +49 (40) 5075-2012.


Hamburg Bars, Cafes, Restaurants & Stores

Airberlin - Airline Lounge

Gate/Area: Skywalk
Hours: open 24 hours
Phone: +49 (40) 50 75-27 72
     
 
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Airport Lounge - Airline Lounge

Gate/Area: Gallery level
Hours: daily 05.15-21.00
Phone: +49 (40) 50 75-27 72
     
 
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Airport Outlet - Store

Airport Outlet is the place to find prestigious brand products for men and women conscious of both fashion and price.
Before Security | Gate/Area: Level 0
Hours: Mon. - Sun. 09.00 a.m. to 09.00 p.m.
Phone: +49 (40) 50 75 14 55
     
 
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Akupressurmassage - Store

Acupressure massage combines elements of traditional Chinese and western massage and is particularly effective against tension
After Security | Gate/Area: Level 1
Hours: Mon. - Fri. 07.30 am - 08.30 pm, Sat.: 9:00 am - 0
Phone: +49 (0) 179 99 88 162 oder +49 (0)
     
 
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Attitude - Store

The Nuance Group Switzerland shop, opened in March 2009, is waiting for you with world-famous brands: exclusive labels such as MCM, Escada, René Lezard and Bally present their luxurious accessories
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6:00-21:00
Phone: +49 (40) 50 75 14 66
     
 
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Bloomery - Store

Whether you are looking for a ready-made bouquet or a floral greeting made to measure, you will always find something suitable here.
After Security | Gate/Area: Level 0
Hours: Mon.-Sun. 09:00-21:00
Phone: +49 (40) 50 09 04 54
     
 
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Blue Corner - Bar

With its modern fittings and quiet location, this bar is the perfect place to enjoy a small snack and a freshly pulled beer before your flight, with a view over the apron.
After Security | Gate/Area: Level 0
Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (40) 50 75 26 91
     
 
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Boutique JAC - Store

AC offers the latest fashions for the brand-conscious woman looking for good value for money at Hamburg Airport. The wide range includes ladies wear, accessories, underwear and shoes.
Gate/Area: Level 0
Hours: Mon. - Sun. 09.00 am - 22.00 pm
Phone: +49 (0) 40 77 18 87 92
     
 
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Cafe Himmelschreiber - Cafe

With cosy beach chairs, delicious food and drinks, the café is an inviting space to pass some time. Whether its a quick espresso at the bar, a leisurely Sunday breakfast with the family or an evening
Hours: Mon.-Sun. 08:00-22:00
Phone: +49 (40) 50 75 38 61
     
 
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Cafe Treff - Cafe

The first impression is important: land in Hamburg - and encounter an architectural highlight and good taste all at once. This is the perfect place to enjoy waiting for arriving passengers.
Gate/Area: Level 0
Hours: Daily 07:00 am - the last flight
Phone: +49 (40) 50 75 33 35
     
 
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Camp David - Store

Accessories such as fragrances, bags, belts and much more.
Before Security | Gate/Area: Level 0
Hours: Mon. - Sun. 09.00am - 21.00pm
Phone: +49 (40) 54 80 24 55
     
 
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Cindy's Diner - Restaurant

Cindy's Diner is typical diner with fast service, including tasty American food, variety-filled break, etc...
After Security | Gate/Area: Level 2
Hours: Daily11:00-20:30
Phone: +49 (40) 50 75 37 04
     
 
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Dallmeyers Backhus - Bar

Gate/Area: Level 0
Hours: Mon.-Sun. 5.00am-22.00pm
Phone: +49 (40) 50 06 68 15
     
 
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Destination Hamburg - Store

Along with the legendary Hamburg jackets, a wide range of attractive souvenirs and north-German delicacies, sporty clothes such as Helly Hansen gear and the popular fan articles for Hamburg's football
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 06.00 am - 21.00 pm
Phone: +49 (0) 171 551 53 80
     
 
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Dock 3 - Bar

Sitting in the quiet lounge setting of Dock 3, at the large panorama windows, you notice a faint touch of the atmosphere of a modern Hamburg dockyard.
After Security | Gate/Area: Level 1
Hours: Daily 05:00 am - the last departure
Phone: +49 (40) 50 75 15 14
     
 
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Edeka - Store

A broad variety of fresh products for everyday needs, along with savoury snacks, freshly-brewed coffee and much more: EDEKA Frischemarkt at Hamburg Airport, open daily from 6am to 10pm
Before Security | Gate/Area: Level 0
Hours: Mon. - Sun. 06.00 am - 22.00 pm
Phone: (040) 35 96 52 58
     
 
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Esprit - Store

Esprit presents a range of both sporty and elegant fashionwear, along with matching accessories, in its 180 m² shop.
Gate/Area: Level 0
Hours: Daily 9:00-21:00
Phone: +49 (0) 40 50 04 96 00
     
 
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Filini - Restaurant

A taste of Italian life with original coffee specialties, an authentic menu and selected wines.
Phone: +49 (40) 30 03 00 00
     
 
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Flying Flowers - Store

Flying Flowers has the perfect floral greeting for every occasion and taste. Decorative accessories complete the product range.
Gate/Area: Level 0
Hours: Mon. - Sun. 09.00 - 21.00
Phone: +49 (0)40 50 75 39 49
     
 
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Gant - Store

Shop
After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00am - 21.00pm
Phone: +49 (40) 50 04 88 63
     
 
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Gosch Sylt - Restaurant

Gosch goes airside - in an attractive setting of dark stone, matte stainless steal, glass and highly polished teak.
After Security | Gate/Area: Level 2
Hours: Mon. - Fri. 11.00am - 8.30pm ; Sun 11.00am - 8.30p
Phone: +49 (40) 50 75 37 05
     
 
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Heinemann Duty Free - Store

Anyone in possession of a valid boarding pass can shop here, whether the destination is within Germany, in Europe or on a distant continent. Everyone pays the same price, regardless of where they are
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 04:30-21:30
Phone: 00800 22 24 42 22
     
 
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Hermes - Store

Passengers can find elegant Hèrmes products in Hamburg Airport\'s Passenger Pier.
After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00 am - 09.00 pm
Phone: +49 (0) 151 6133 7867
     
 
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Hugo Boss - Store

A visit to the Boss Shop in the passenger pier is a must for fashion-conscious men. In an inviting atmosphere, Boss Black presents a range essentially classical business wear.
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 06.00 am - 09.00 pm
Phone: +49 (0) 171 5593 847
     
 
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Imaginarium - Store

After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00am - 09.00pm
Phone: +49 (0) 40 50 04 80 51
     
 
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K Presse & Buch - Store

Need some good reading material before you take off? Have a look in one of K Presse & Buch\'s four shops at the airport, where you can choose from the latest daily newspapers and glossy magazines.
Gate/Area: Level 0
Gate/Area: Level 1
Hours: Mon. - Son. 04.30 am - 09.00 pm
Phone: +49 (40) 50 75 33 76
     
 
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Klockmann - Store

If your luggage has been damaged whilst travelling, it's time to speak to klockmann. The competent personnel can help you straight away! They have many spare parts for the Rimowa, Samsonite and Titan.
Gate/Area: Level 0
Hours: Mon.-Sun. 09:00 - 21:00
Phone: +49 (40) 54 80 33 83
     
 
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Ladywa Donna - Store

fashion
Before Security | Gate/Area: Level 0
Hours: Mon. - Sun. 09.00am - 09.00pm
Phone: +49 (0) 40 55 89 17 75
     
 
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Ladywa Uomo - Store

Italian fashion
Before Security | Gate/Area: Level 0
Hours: Mon. - Sun. 09.00am - 09.00pm
Phone: +49 (0) 40 55 89 17 75
     
 
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Lufthansa Lounge - Airline Lounge

Gate/Area: Gallery level
Hours: daily 05.15-21.00
Phone: +49 (40) 50 75-27 72
     
 
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Lufthansa WorldShop - Store

With the motto, 'Travel, Trends & Taste', the Lufthansa World Shop presents top quality selected travel, lifestyle and sports products from the most popular manufacturers.
Gate/Area: Level 1
Hours: Mon.-Fri. 07.00 am - 09.00 pm ; Sat.-Sun. 08.00 am
Phone: +49 (40) 51 31 64 84
     
 
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Marc O'Polo - Store

The Marc O'Polo Shop in the Airport Plaza, operated by the Nuance Group Deutschland GmbH, is the place to find modern, casualsporty men's and women's fashion apparel
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6.00 am - 21.00 pm
Phone: +49 (40) 50 75 14 54
     
 
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Marche Bakery - Restaurant

The warm and cold delicacies, from both savoury and sweet doughs, may be eaten in or taken away. The bakery range is complemented by hand-squeezed fruit juices, selected tea and coffee specialties.
After Security | Gate/Area: Level 2
Hours: Mon.-Sun. 05:00-19:00
Phone: +49 (40) 50 75 37 06
     
 
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Marche Restaurant - Restaurant

The Marché Restaurant offers flavoursome dishes of exceptional quality and freshness. In the large market area, with its range of culinary stalls, your meal can be prepared before your eyes.
Before Security | Gate/Area: Level 4
Hours: Mon.-Sat. 06.30am - 9.00pm ; Sun 07.00am - 9.00pm
Phone: +49 40 5075-3473
     
 
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McCafe - Cafe

cappuccino.
Gate/Area: Ebene 4
Hours: 04.00 - 22.00
     
 
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McDonald’s - Restaurant

Gate/Area: Ebene 4
Hours: Mo. - So. 04.00 - 22.00 Uhr
Phone: + 49 40 30062775
     
 
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Metropolitan Pharmacy - Store

Pharmacy
Before Security | Gate/Area: Level 0
Hours: Mon. - Fr. 07.00 am - 09.00 pm ; Sat. - Sun. 08.00
Phone: +49 (0) 40 50 04 93 36
     
 
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Montblanc - Store

A company calling its best pen “Masterpiece” is also obliged to meet the highest demands in terms of shop design. The Montblanc boutique is an oasis of style in black and white, presenting the whole r
After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 4.30am - 9.30pm
Phone: +49 40 5075-3473
     
 
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Movenpick Cafe - Cafe

The best coffee for miles around, prepared, naturally, in genuine portafilter coffee machines, accompanied by a glass of water and a tasty croissant or small cake
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 04:30-20:30
Phone: +49 (40) 50 75 37 08
     
 
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Movenpick Restaurant & Bar - Restaurant

The Swiss chain's restaurant offers a trendy breakfast buffet, a range of Swiss classics and an impressive appetiser buffet
Gate/Area: Level 4
Hours: Mon.-Fri. 07.30-22.00; Sat.-Sun. 10.30-22.00
Phone: +49 (40) 50 75 33 28
     
 
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Mycell - Store

As well as the Apple product range and appropriate accessories, the store stocks all sorts of electronic products - cameras, notebooks and computer/telecommunications accessories.
Before Security | Gate/Area: Level 0
Hours: Mon. - Sun. 09.00am - 21.00pm
Phone: +49 (0) 40 69 45 96 31
     
 
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Navyboot - Store

The Navyboot store at Hamburg Airport offers shoes, bags, and accessories for fashion-conscious men and women
After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00am - 21.00pm
Phone: +49 (40) 30 06 27 63
     
 
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Olymp - Store

Your specialist for shirts, polo shirts and ties. Uncompromising quality, outstanding comfort and ease of care, a wide variety and optimal value for money.
After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00 am - 21.00 pm
Phone: +49 (0)40 50 75 16 69
     
 
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Paul & Shark - Store

Regular customers of Paul & Shark will be thrilled to finally have a shop of the exclusive Italian fashion label at Hamburg Airport. Here you will find an extensive range of the classical.
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6:00-21:00
Phone: +49 (40) 50 75 15 45
     
 
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Picard - Store

PICARD specialises in finest quality, fashionable leather goods, producing small leather items, folios and attachés, toilet bags, belts, backpacks and, of course, handbags.
After Security | Gate/Area: Level 1
Hours: Mon. - Sun. 06.00am - 21.00pm
Phone: +49 (40) 50 01 87 07
     
 
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Pier 1 Bar - Bar

The modern bar is as attractive to hurried breakfast guests, with its fresh, warm, buttery croissants, as it is to passengers wanting to enjoy a relaxed beer at the end of the working day
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 05.00 am
Phone: +49 (40) 50 75 34 21
     
 
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Point 53/09 - Restaurant

Point 53/09 has just the right snacks and drinks for a quick break before your flight or a take-away pack.
Gate/Area: Level 1
Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (40) 50 75 18 77
     
 
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Press & Books - Store

newspapers, magazines and books
Before Security | Gate/Area: Level 1
Before Security | Gate/Area: Pier South
Hours: 05.00 am - 09.00 pm
Phone: + 49 (0) 40 50 75 33 76
     
 
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Relay Presse + Bücher - Store

The latest news from around the world, or be inspired by the huge choice of exciting novels and fascinating magazines.
Gate/Area: Level 0
Hours: Mon.-Sun. 05:30-22:00
Phone: +49 (40) 51 31 64 66
     
 
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Rolling Luggage - Store

Gate/Area: Level 1
Hours: Mon. - Sun. 06.00 am - 21.00 pm
     
 
Based on 1 rating
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S-mart Fine Foods - Store

Everything you need for a snack or a main meal can be found in the S-mart fine foods supermarket and bakery.
Gate/Area: Level 0
Hours: Daily 06:00-23:00
Phone: +49 (40) 50 75 12 57
     
 
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San Pino - Restaurant

Caesar's salad prepared in-hose with the best ingredients, whilst fish, meat, and poultry are grilled for you in real time. Nobody fails to be impressed by the juggling pizza chefs
After Security | Gate/Area: Level 2
Hours: Mon.-Fri. 11:00 am -8:30 pm , Sun. 2:00 pm -8:30 p
Phone: +49 (40) 50 75 37 07
     
 
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Sashimi Sushi Bar - Restaurant

Top flight Sushi Chefs prepare first-class and original Sushi creations in traditional Japanese surroundings.Whether you prefer vegetarian or fish - they have something for every palate.
After Security | Gate/Area: Level 0
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 09:00-22:00
Phone: +49 40 5075-2297
     
 
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Scoom - Restaurant

Gate/Area: Level 0
Hours: Mon.-Sun. 00.00am - 12.00pm
Phone: +49 (40) 50 75 34 61
     
 
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SoR - Store

The SØR shop in the Airport Plaza, in the brand's classical design which reflects the stylish elegance of the product palette, offers a broad range of fashionable, quality menswear. from Andrea Tenzi
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6:00-21:00
Phone: +49 (40) 50 01 86 44
     
 
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St. Pauli Bar - Bar

At the 'St Pauli' offers the hot croissants and hot milk coffee.
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 05:00 am - the last departure
Phone: +49 (40) 50 75 15 18
     
 
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Suncatcher - Store

A shop for people who see sunglasses not as an essential but as a firm feature in their overall dress.
Gate/Area: Level 1
Hours: Mon. - Sun. 06.00 - 21.00
Phone: +49 (40) 50 75 16 86
     
 
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Take Off Lounge - Cafe

Hours: Mon. – Sun. 09.00 am – 05.00 pm, later in summer m
Phone: +49 40 5075-3458
     
 
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Temptation - Store

The 'Temptation' shop, on the way to the departure gates, has earned its name. Fashionable and popular brands such as Swarovski, Thomas Sabo, Paris Hilton and Guess offer a wide selection of jeweller
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 6.00 am - 21.00 pm
Phone: +49 (40) 50 75 16 70
     
 
Based on 1 rating
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The Emirates Lounge - Airline Lounge

Gate/Area: Gallery level
Hours: open daily 11:45am - 14:30pm and 17:30pm - 20:10pm
Phone: +49 (40) 50 75-27 72
     
 
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Tie Rack - Store

Tie Rack The well-known and always up-to-date Tie Rack range of fashionable accessories for men and women, including ties, scarves and cufflinks, is joined in the new shop by an exquisite.
After Security | Gate/Area: Level 1
Hours: Daily 06.00 am - 21.00 pm
Phone: +49 (40) 59 35 01 64
     
 
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Tom Tailor - Store

The Tom Tailor Shop is the place to go for fashion-conscious lifestyle clothing. Cool jeans, casual sweatshirts, sporty t-shirts, etc...
After Security | Gate/Area: Level 1
Hours: Daily 06:00-21:00
Phone: +49 (0) 40 50 04 86 05
     
 
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Victoria's Secret - Store

Shop
After Security | Gate/Area: Level 1
Hours: Mon.-Sun. 06.00 am - 09.00 pm
     
 
Based on 1 rating
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Witty Knitters - Store

Fashion
After Security | Gate/Area: Level 1
Hours: Mon – Sun 6.00am - 9.00pm
Phone: +49 (0) 40 55 44 02 60
     
 
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Wolford - Store

After Security | Gate/Area: Level 0
Hours: Mon. - Sun. 06.00 am - 09.00 pm
Phone: +49 (40) 50 75 24 99
     
 
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