Hanoi Noi Bai HAN Airport Terminal Map Overview

Main Terminal / Concourses at Hanoi Noi Bai HAN Airport

The Y-shaped passenger terminal at Noi Bai Airport, built in 2001, has four levels:
The first level is for domestic Departures, with check-in counters security checkpoints and waiting areas;
the second level is for International Departures, with immigration and security check, a Business Lounge, a smoking area, and departure gates 2-7; and the third level has a duty-free shop.
Airline gates are located in Concourses A, B, C & D, with Vietnam Airlines using Concourse C for international flights and Concourse D for domestic flights.
SkyTeam lounges:
1. Vietnam Airles business Class Lounge is located on level 3 - after immigration & security, look for lounge sign, take elevator to level 3 & walk about 30 meters straight ahead. 
2. Airport Business Lounge is next to the Vietnam Airlines' lounge.
1. Domestic passengers check in at new Hall E, on level 2.  (Halls A & E are connected). Some airlines have already been moved to a different location - check with your airline. 
2. A new International Terminal 2  is being built, scheduled to open in November 2014,  while the existing Terminal will be modified to become Domestic Terminal 1.

GOOD NEWS:   Recent complaints regarding service & flights have been addressed by the Northern Airports Authority (the Airport operator) which made on-site inspections & ordered changes:
In early August 2014 it was reported that services at the Airport had 'significantly improved': the boarding lobby added 40 seats and the waiting lounge soon will have 110 seats.  Three water tanks were set up in domestic & international terminals for passenger use (bring a water bottle). Charges for food & drink have been adjusted downwards & a price list is now mandatory.  A hotline for passenger complaints /problems is now in service.  Canceled or delayed flights decreased and will further be monitored. 

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